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Remote Customer Support Agent Jobs in Florida (NOW HIRING)

Oates Energy

Email Support Agent

Jacksonville, FL · Remote

$29 - $38/hr

This is a remote position. Summary The Energy and Utilities division is seeking a motivated ... This position is essential for maintaining high levels of customer satisfaction and promoting ...

Liveops

Remote Customer Service Agent

Port Orange, FL · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Kissimmee, FL · Remote

$13.75 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Lutz, FL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Gainesville, FL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Cape Coral, FL · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

West Palm Beach, FL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Saint Augustine, FL · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

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All JobsCustomer Support Agent JobsRemote Customer Support Agent JobsRemote Customer Support Agent Jobs in Florida

Remote Customer Support Agent information

See Florida salary details

$8

$16

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How much do remote customer support agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote customer support agent in Florida is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.98 per hour, depending on experience, location, and employer.

What is a remote customer support agent?

Remote Customer Support Agents are professionals who assist customers with inquiries, issues, or technical problems from a location outside of a traditional office, often working from home. They communicate with customers via phone, email, chat, or social media to provide information, resolve complaints, and ensure customer satisfaction. These agents use specialized software to access customer accounts and company resources, enabling them to efficiently address a wide range of concerns. The role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote Customer Support Agents play a key role in maintaining a positive customer experience for businesses operating in various industries.

What are the key skills and qualifications needed to thrive as a remote customer support agent?

To thrive as a Remote Customer Support Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding empathy, patience, and time management are essential soft skills for building rapport and handling challenging situations. These skills and qualities ensure efficient issue resolution, customer satisfaction, and effective remote teamwork in a virtual environment.

How do remote customer support agents typically collaborate with other team members while working from different locations?

Remote Customer Support Agents frequently use digital communication tools such as team chat platforms, video conferencing, and shared ticketing systems to stay connected with colleagues and supervisors. Regular virtual meetings and team huddles help ensure everyone is aligned on company updates, customer issues, and best practices. Collaboration often involves escalating complex cases to specialized departments or working in tandem with technical support teams to resolve customer concerns efficiently. Maintaining clear and prompt communication is essential for delivering consistent service and fostering a supportive remote work culture.

What is the difference between Remote Customer Support Agent vs Remote Technical Support Specialist?

AspectRemote Customer Support AgentRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & IndustryRetail, telecom, SaaS companiesIT, software, hardware companies
Common Search IntentCustomer service roles, support jobsTechnical support, IT helpdesk roles

Remote Customer Support Agents primarily handle customer inquiries, complaints, and general support via phone, chat, or email, focusing on customer satisfaction. In contrast, Remote Technical Support Specialists resolve technical issues, troubleshoot hardware or software problems, and often require technical certifications. While both roles are remote and customer-facing, Technical Support Specialists typically need more technical expertise, making their roles more specialized within the support industry.

What are popular job titles related to Remote Customer Support Agent jobs in Florida?

For Remote Customer Support Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Agent jobs in Florida look for?

The top searched job categories for Remote Customer Support Agent jobs in Florida are:

What cities in Florida are hiring for Remote Customer Support Agent jobs?

Cities in Florida with the most Remote Customer Support Agent job openings:

Remote Customer Support Agent jobs near you
Infographic showing various Remote Customer Support Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,646 per year, or $16.2 per hour.

Remote Customer Support Specialist

Orlando, FL • Remote

ESSENCE JOURNEY
See more jobs at ESSENCE JOURNEYexternal

$16.75 - $22.75/hr

Full-time

Medical

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Job Summary 

We are seeking a professional and customer-focused Remote Customer Support Specialist to join our team. In this role, you will assist customers by responding to inquiries, providing accurate information, and helping resolve routine issues while maintaining a positive customer experience. The ideal candidate is organized, dependable, and able to communicate effectively in a remote work environment.

Key Responsibilities

  • Respond to customer inquiries through email, chat, and other communication channels.
  • Provide accurate information regarding services, policies, and procedures.
  • Document customer interactions and maintain organized records.
  • Resolve routine concerns and escalate more complex issues when appropriate.
  • Collaborate with team members to ensure timely and professional service.
  • Follow company policies, procedures, and quality standards.

Qualifications

  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and manage multiple tasks.
  • Comfortable using computers and learning new software.
  • Previous customer service or administrative experience is helpful but not required.

Benefits

  • Remote work opportunity.
  • Comprehensive training and ongoing professional development.
  • Opportunities for career growth.
  • Supportive and collaborative team environment.
  • Employee recognition programs.
  • Employee wellness resources.
  • Exclusive employee discounts and partner perks.

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Benefits:

  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Professional development assistance
  • Work from home

People with a criminal record are encouraged to apply

Work Location: Remote

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