Tampa, FL · On-site
$14.75 - $20/hr
As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email ...
Tampa, FL · On-site
$14.75 - $20/hr
As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email ...
Tampa, FL · On-site
$14.75 - $20/hr
Contact Center Agent As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming ...
New
Tampa, FL · On-site
$14.75 - $20/hr
Contact Center Agent As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming ...
New
Tampa, FL · On-site
$18 - $21/hr
As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email ...
Quick apply
Tampa, FL · On-site
$18 - $21/hr
As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email ...
Tampa, FL · On-site
$18 - $21/hr
As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email ...
Quick apply
Tampa, FL · On-site
$18 - $21/hr
As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email ...
Long Branch, NJ · On-site
$20 - $22/hr
Contact Center Agent Hot Job NJ Long Branch - Long Branch, NJ 07740 Overview Salary Range $20.00 - $22.00 Hourly Position Type Full Time Job Shift Day Travel Percentage None Category Customer Service ...
Long Branch, NJ · On-site
$20 - $22/hr
Contact Center Agent Hot Job NJ Long Branch - Long Branch, NJ 07740 Overview Salary Range $20.00 - $22.00 Hourly Position Type Full Time Job Shift Day Travel Percentage None Category Customer Service ...
State College, PA · On-site
$18/hr
Contact Center Agent Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every ...
State College, PA · On-site
$18/hr
Contact Center Agent Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every ...
Bilingual Contact Center Agent Location: Albuquerque, NM Department: Contact Center Pay Type: Hourly- Full Time Hourly Rate: $17.00 per hour Schedule: Monday-Saturday availability required between ...
Bilingual Contact Center Agent Location: Albuquerque, NM Department: Contact Center Pay Type: Hourly- Full Time Hourly Rate: $17.00 per hour Schedule: Monday-Saturday availability required between ...
Bay City, MI · On-site
$13.50 - $18.25/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
Bay City, MI · On-site
$13.50 - $18.25/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
Bay City, MI · On-site
$15 - $20.50/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
Bay City, MI · On-site
$15 - $20.50/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
Moline, IL · On-site
$16 - $17/hr
Contact Center Agent Join our team as a member-focused Contact Center Agent at IHMVCU! We're committed to creating a collaborative and supportive workplace where everyone has the opportunity to ...
Moline, IL · On-site
$16 - $17/hr
Contact Center Agent Join our team as a member-focused Contact Center Agent at IHMVCU! We're committed to creating a collaborative and supportive workplace where everyone has the opportunity to ...
Annapolis, MD · On-site
$16 - $21.75/hr
Contact Center Agent At Immersion Consulting, we're driven by a simple mission: deliver meaningful work that makes a real impact. We support Federal agencies with high-quality customer experience ...
Annapolis, MD · On-site
$16 - $21.75/hr
Contact Center Agent At Immersion Consulting, we're driven by a simple mission: deliver meaningful work that makes a real impact. We support Federal agencies with high-quality customer experience ...
Long Branch, NJ · On-site
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Long Branch, NJ · On-site
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Long Branch, NJ · On-site
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Long Branch, NJ · On-site
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
$15 - $20.50/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
$15 - $20.50/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
Long Branch, NJ · On-site
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Long Branch, NJ · On-site
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
State College, PA · On-site
$18/hr
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
State College, PA · On-site
$18/hr
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
Moline, IL · On-site
$16 - $17/hr
Join our team as a member-focused Contact Center Agent at IHMVCU! We're committed to creating a collaborative and supportive workplace where everyone has the opportunity to succeed. We value strong ...
Quick apply
Moline, IL · On-site
$16 - $17/hr
Join our team as a member-focused Contact Center Agent at IHMVCU! We're committed to creating a collaborative and supportive workplace where everyone has the opportunity to succeed. We value strong ...
$11.06 - $12.63
5% of jobs
$12.63 - $14.20
5% of jobs
$15.45 is the 25th percentile. Wages below this are outliers.
$14.20 - $15.78
18% of jobs
The median wage is $17.21 / hr.
$15.78 - $17.35
23% of jobs
$17.35 - $18.92
15% of jobs
$20.10 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.50
11% of jobs
$20.50 - $22.07
7% of jobs
$22.07 - $23.65
3% of jobs
$23.65 - $25.22
5% of jobs
$25.22 - $26.79
3% of jobs
$26.79 - $28.37
3% of jobs
$11
$18
$28
A contact center agent is responsible for receiving phone calls and handling outbound calls in a customer service call center. In this career, your job duties include speaking with customers on the phone, answering customer service inquiries, and documenting the details of the phone call in the company computer system. The qualifications for a career as a contact center agent include a high school diploma. However, some employers prefer some type of post-secondary education or vocational training. A successful contact center agent has strong communication skills and a positive attitude.
| Aspect | Contact Center Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or customer service | High school diploma or equivalent; certifications are optional |
| Work Environment | Call centers, inbound/outbound calls, often in a corporate setting | Retail stores, offices, or call centers; direct interaction with customers |
| Employer & Industry Usage | Telecommunications, finance, tech companies | Retail, healthcare, hospitality, and various service industries |
| Search & Comparison Intent | Often searched for as a call center or customer support role | More general customer support or service roles |
While both roles involve assisting customers, a Contact Center Agent primarily works in call centers handling inbound and outbound calls, often in specialized industries. Customer Service Representatives may work in various settings, including retail or healthcare, providing direct support. The roles overlap in skills and credentials but differ mainly in work environment and industry focus.
$14.75 - $20/hr
Other
Posted 17 days ago
As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center customer support tasks that contributes to an efficient operation and growth of TBFCU business goals. A Contact Center Agent provides quality customer service & support to members and assures confidentiality and privacy of member data.
Contact Center Agent Job Responsibilities:
