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Remote Microsoft Customer Support Jobs (NOW HIRING)

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Remote Customer Support Reps

$18.50 - $24.75/hr

As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the ... Basic proficiency with accounting software and Microsoft Excel is a plus. Communication: Strong ...

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Remote Microsoft Customer Support information

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$10

$23

$57

How much do remote microsoft customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote microsoft customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

Does Microsoft offer remote positions?

Microsoft Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with Microsoft tools and support processes. Remote roles may be full-time or part-time and often include flexible schedules depending on the team and location policies.

Do remote Microsoft customer support employees work remotely?

Yes, remote Microsoft customer support employees typically work from home or a remote location. They often use tools like remote desktop software and require strong communication skills to assist customers effectively. The role usually involves a flexible schedule and may require specific technical certifications.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

Does Microsoft have remote support?

Microsoft offers remote support roles, including positions like Microsoft Customer Support, which involve assisting customers via phone, chat, or remote desktop tools. These roles typically require familiarity with Microsoft products and support tools, and may be performed from home depending on the company's policies and the specific job requirements.
More about Remote Microsoft Customer Support jobs

What cities are hiring for Remote Microsoft Customer Support jobs?

Cities with the most Remote Microsoft Customer Support job openings:

What are the most commonly searched types of Microsoft Customer Support jobs?

The most popular types of Microsoft Customer Support jobs are:

What states have the most Remote Microsoft Customer Support jobs?

States with the most job openings for Remote Microsoft Customer Support jobs include:

What job categories do people searching Remote Microsoft Customer Support jobs look for?

The top searched job categories for Remote Microsoft Customer Support jobs are:

Remote Microsoft Customer Support jobs near you
Infographic showing various Remote Microsoft Customer Support job openings in the United States as of August 2026, with employment types broken down into 69% Full Time, 15% Part Time, 8% Temporary, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Remote Microsoft PKI / Intune SME

WaveStrong, Inc.

San Ramon, CA • Remote

Full-time

Posted 16 days ago

Job description

Exciting Remote Microsoft PKI / Intune SME contract opportunity.

Requirements

We are seeking a skilled Infrastructure/Systems Engineer to lead the modernization of our Public Key Infrastructure (PKI) environment. This role is responsible for migrating existing ADCS PKI services from Windows Server 2016 to Windows Server 2025 and evaluating a transition to an Intune‑managed PKI solution. The ideal candidate will have hands‑on experience with Microsoft PKI, certificate lifecycle management, and cloud‑based identity services.

  • Lead the migration of existing ADCS Public Key Infrastructure (PKI) services from Windows Server 2016 to Windows Server 2025.
  • Assess and implement Intune‑managed PKI capabilities to support a cloud‑first strategy
  • Update and optimize PKI architecture, policies, and security controls
  • Ensure seamless integration with identity, device management, and security platforms
  • Minimize service disruption through careful planning, testing, and documentation
  • Provide guidance on best practices for certificate issuance, renewal, and automation

Qualifications

  • Strong experience with Microsoft ADCS and PKI administration
  • Familiarity with Windows Server 2016/2019/2022/2025
  • Experience with Microsoft Intune, Azure AD, and cloud‑based certificate management
  • Understanding of security standards, certificate policies, and compliance requirements
  • Excellent troubleshooting, communication, and documentation skills