2

Remote Microsoft Customer Support Jobs in Ohio (NOW HIRING)

Strong understanding of LTC claims processes and customer support best practices * Experience ... Ability to work independently in a remote, home-based setting When you join our team: * We'll ...

Customer Support Representative

Toledo, OH · Remote

$15.75 - $21.50/hr

Monday, Tuesday, Wednesday, and Thursdays/ Remote: Friday - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or ...

Client Support Specialist (Remote)

Columbus, OH · Remote

$17.50 - $23.50/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

Proficiency in Microsoft Office, Salesforce and order management systems * Beauty industry experience preferred * Experience supporting customers in a virtual or remote environment preferred Core ...

Proficiency in Microsoft Office, Salesforce and order management systems * Beauty industry experience preferred * Experience supporting customers in a virtual or remote environment preferred Core ...

Customer issues can span application functionality, data, integrations, environments, databases ... Experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, or similar platforms for ...

Customer issues can span application functionality, data, integrations, environments, databases ... Experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, or similar platforms for ...

next page

Showing results 1-20

Remote Microsoft Customer Support information

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

What cities in Ohio are hiring for Remote Microsoft Customer Support jobs?

Cities in Ohio with the most Remote Microsoft Customer Support job openings:

Customer Support Specialist

Remote Talent Cloud

Columbus, OH • Remote

$20/hr

Contractor

Posted 26 days ago


Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr