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Remote Samsung Technical Support Jobs in Ohio (NOW HIRING)

Whitaker Networks Inc

Support Specialist

Fairlawn, OH · Remote

Provide remote technical support to clients, addressing hardware, software, and network issues * Monitor and manage client IT environments using remote monitoring and management (RMM) tools * Respond ...

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Detailed Description Support the Digital Payments Technology organization to develop, define, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Detailed Description Support the Digital Payments Technology organization to develop, define, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Detailed Description Support the Digital Payments Technology organization to develop, define, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Motorola

Technical Service Manager

New Hampshire, OH · On-site +1

$90K - $105K/yr

This is a fully remote position, with up to 50% travel to customer sites across North Americ a ... Customer Support & Account Management * Develop a trusted advisor relationship with customer ...

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Technical Consultant

New Hampshire, OH · On-site +1

Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...

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All JobsSamsung Technical Support JobsRemote Samsung Technical Support JobsRemote Samsung Technical Support Jobs in Ohio

Remote Samsung Technical Support information

What is the difference between Remote Samsung Technical Support vs Remote Apple Technical Support?

AspectRemote Samsung Technical SupportRemote Apple Technical Support
Required CertificationsSamsung Certified Technician, basic IT skillsApple Certified Support Professional (ACSP), basic IT skills
Work EnvironmentRemote, customer service, troubleshootingRemote, customer service, troubleshooting
Industry UsageElectronics, consumer devicesElectronics, consumer devices

Both roles involve remote customer support for consumer electronics, requiring similar certifications and work environments. The main difference lies in the specific brand expertise—Samsung vs Apple—catering to different customer bases and product lines.

Does Samsung offer technical support?

Samsung provides technical support for its products through various channels, including online chat, phone support, and authorized service centers. For technical support roles like Remote Samsung Technical Support, employees typically assist customers with troubleshooting and product issues remotely using diagnostic tools and knowledge of Samsung devices. Certification and technical skills are often required for these positions.

What are popular job titles related to Remote Samsung Technical Support jobs in Ohio?

For Remote Samsung Technical Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Samsung Technical Support jobs in Ohio look for?

The top searched job categories for Remote Samsung Technical Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Samsung Technical Support jobs?

Cities in Ohio with the most Remote Samsung Technical Support job openings:

Remote Samsung Technical Support jobs near you

Internship - Technical Support

The Bridge Group

Dayton, OH • On-site, Remote

$15 - $20/hr

Internship

Re-posted 29 days ago

Job description

Do you enjoy helping people with technology? Are you looking for a paid internship/entry level position to develop your skills in a professional work environment?


The Bridge Group provides managed IT services to a variety of organizations in southwest and central Ohio. We function as the IT department for organizations that don't have the resources to hire internally. You will gain experience with a variety of technologies and solutions as you work alongside our customers in making sure their IT investment is stable, secure, reliable and efficient.


Primary Responsibilities:

  • Guarantee that all customer requests are responded to, followed up on and completed thoroughly
  • Ensure that all customers have a positive and satisfactory experience
  • Assist customers with user of their technology stack
  • Troubleshoot technical issues
  • Coordinate work with vendors and other third parties to support our customers and their environments
  • Respond and follow-up with technical requests
  • Update customer documentation and review existing documentation as needed
  • Be aware of trends in support tickets to identify possible problems before they escalate


Qualifications:

  • High school diploma or equivalent
  • Valid driver's license and mode of transportation
  • Work experience in a technical support and/or customer service role
  • Superb customer service skills
  • Ability to think creatively
  • Ability to communicate information in written and verbal form


Location:

  • The intent is for this role to be remote/hybrid
  • Applicant must be located in the Dayton, Springfield or Columbus metro areas
  • Role can be office based in Dayton or Columbus if the applicant is unable to work remotely


Schedule:

  • Approximately 15-25 hours/week
  • Must be available Monday through Friday, 8:30 - 5:00 PM EST

Apply