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Remote Microsoft Customer Support Jobs (NOW HIRING)

Experience with Jira, SQL, and Microsoft Office. Benefits: Wayvia encourages a healthy work-life ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Join a Growing Remote Team We are seeking a friendly, professional, and customer-focused Customer Support Specialist to assist clients and provide exceptional service in a remote work environment.

Customer Support Agent - Remote

Bismarck, ND ยท Remote

$17.25 - $22.75/hr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

Customer Support Agent - Remote

Hoboken, NJ ยท Remote

$30K - $70K/yr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

Customer Support Agent - Remote

Nashua, NH ยท Remote

$30K - $70K/yr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

Remote only position Core Qualifications: * Bachelors or equivalent experience * Desired but not required, at least 2 years experience providing customer support * Up to date consumer knowledge about ...

Showing results 41-60

Remote Microsoft Customer Support information

See salary details

$10

$23

$57

How much do remote microsoft customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote microsoft customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

More about Remote Microsoft Customer Support jobs

What cities are hiring for Remote Microsoft Customer Support jobs?

Cities with the most Remote Microsoft Customer Support job openings:

What are the most commonly searched types of Microsoft Customer Support jobs?

The most popular types of Microsoft Customer Support jobs are:

What states have the most Remote Microsoft Customer Support jobs?

States with the most job openings for Remote Microsoft Customer Support jobs include:

Infographic showing various Remote Microsoft Customer Support job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Remote customer support specialist

IbrokerPower Capital

Los Angeles, CA โ€ข Remote

Full-time

Re-posted 9 days ago


Job description

We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.

To be successful in this role, you should be an excellent communicator who's able to earn our clients trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams

Assist in training junior Customer Support Representatives

Requirements

Experience as a Customer Support Specialist or similar CS role

Familiarity with our industry is a plus

Experience using help desk software and remote support tools

Understanding of how CRM systems work

Excellent communication and problem-solving skills

Multi-tasking abilities

Patience when handling tough cases