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60 Rios Customer Support Agent Jobs Hiring Near You

Customer Support Agent

San Mateo, CA · On-site

$21.25 - $28.50/hr

Customer Support Agent Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact ...

Customer Support Agent

Orlando, FL · On-site

$17.50 - $23.25/hr

Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical ...

Customer Support Agent We are looking for a friendly, customer-focused, and detail-oriented Customer Support Agent to join our remote team. In this role, you will assist customers by answering ...

Customer Support Agent

Livonia, MI · On-site

$17.50 - $23.50/hr

As a Customer Support Agent, you will ensure a welcoming and seamless visitor experience by assisting with inquiries, ticketing, and navigation of exhibits. The role will address concerns, recommend ...

New

Customer Support Agent

Livonia, MI · On-site

$17.50 - $23.50/hr

As a Customer Support Agent, you will ensure a welcoming and seamless visitor experience by assisting with inquiries, ticketing, and navigation of exhibits. The role will address concerns, recommend ...

New

Customer Support Agent Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint ...

Customer Support Agent Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for ...

New

Customer Support Agent

Foster City, CA

$21.50 - $28.50/hr

Our Client, an Automotive company, is looking for a Customer Support Agent for their Foster City, CA location. Responsibilities: * Serve as the first point of contact for riders, managing inbound and ...

Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE: $29/hr. DURATION: 12 Months Overview: We are seeking a motivated and customer-focused Operations ...

Customer Support Agent

Dallas, TX · On-site

$18.75 - $24.75/hr

Customer Support Agent - REF122Y Jobs for Humanity is collaborating with The RRS Group Inc to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE: $29/hr. DURATION: 12 Months Overview: We are seeking a motivated and customer-focused Operations ...

Customer Support Agent (Full-Time)Location: In-Office I Pay: $17/hr I Schedule: 4-day work week (10-hr shifts)At We An-Ser, we are the voice of our clients. We're looking for calm, professional, and ...

Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE: $29/hr. DURATION: 12 Months Overview: We are seeking a motivated and customer-focused Operations ...

We are seeking a proactive, solution-oriented Customer Support Agent to serve as the front line for our operations. Key Responsibilities: Inbound & Outbound Communication: Confidently manage a high ...

Customer Support Agent

Los Angeles, CA · On-site

$20.25 - $27/hr

About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You'll be a primary point of contact for riders and dealers, helping ...

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Customer Support Agent

ICONMA

San Mateo, CA • On-site

$21.25 - $28.50/hr

Other

Posted 7 days ago


Job description

Customer Support Agent

Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact for riders, managing inbound and outbound communication across all support channels (SMS, email, and phone). Provide timely and effective resolution to customer inquiries, complaints, and service issues. Document interactions and resolutions accurately using support tools such as Salesforce Service Cloud. Escalate complex or unresolved issues to appropriate teams while maintaining ownership until resolution. Identify recurring issues or rider feedback trends and collaborate with internal teams to improve processes. Deliver consistent, professional, and empathetic communication that aligns with company standards.

Requirements include a minimum of 1 year of experience in customer service, support operations, or a related role. Strong written and verbal communication skills with the ability to adapt tone to different communication channels. Experience using customer support software such as Zendesk, Salesforce, or similar platforms. Ability to manage multiple inquiries simultaneously while maintaining accuracy and attention to detail. Problem-solving mindset with a focus on creating positive customer experiences by interpreting workflows and if operations errors occurred. Flexible, adaptable, and comfortable working in a fast-paced operational environment.

Preferred skills include familiarity with service operations or transportation industries. Experience handling customer escalations and turning difficult interactions into positive outcomes. Strong organizational skills with the ability to follow SOPs while exercising good judgment in unique situations.

Why should you apply? Health benefits, referral program, excellent growth and advancement opportunities.


ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000