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Customer Service Agent Jobs (NOW HIRING)

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

$15 - $20/hr

Customer Service Agent Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a ...

Jobs for Lebanon

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent New customer service job vacancies soon in Lebanon - remote. Mainly for university students and fresh graduates - also open for mid seniors. Experience not necessary but a plus.

Alphabe Insight Inc

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Position Overview We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the frontline representative of our company, responsible for ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Augusta, Georgia, United States 40,000.00 - 85,000.00 Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about your ...

Alphabe Insight

Customer Service Agent

Cincinnati, OH · On-site

$15 - $20/hr

Customer Service Agent Swift 7 Consultants is seeking a motivated and customer-focused Customer Service Agent to join our growing team in Cincinnati. This role is ideal for individuals who enjoy ...

Alphabe Insight

Customer Service Agent

Milwaukee, WI · On-site

$37K - $41K/yr

Customer Service Agent At Swift7 Consultants, we are committed to delivering exceptional service and creating positive experiences for both our clients and customers. We believe that great teams are ...

CWI

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Camping World is seeking a Customer Service Agent for our growing team. This customer service agent position will handle heavy inbound calls relating to concerns, challenges ...

Alphabe Insight

Customer Service Agent

Charlotte, NC · On-site

$15.25 - $20.25/hr

Customer Service Agent At GG Media, we believe that strong brands are built through creativity, strategy, and meaningful connections. We are a forward-thinking company dedicated to delivering ...

Alphabe Insight

Customer Service Agent

Santa Ana, CA · On-site

$51K - $56K/yr

Customer Service Agent At Sharpcontra, we believe innovation and precision are the foundation of impactful marketing. As a results-driven agency, we provide tailored strategies that align with our ...

Alphabe Insight

Customer Service Agent

Houston, TX · On-site

$35K - $40K/yr

Customer Service Agent At Swift7 Consultants, we are committed to delivering exceptional service and creating positive experiences for both our clients and customers. We believe that great teams are ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Killeen, Texas, United States 40,000.00 - 85,000.00 Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about your ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Scottsdale, Arizona, United States 40,000.00 - 85,000.00 () Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Jacksonville, Florida, United States 40,000.00 - 85,000.00 Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about ...

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Customer Service Agent information

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How much do customer service agent jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What Does a Customer Service Agent Do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the most common challenges Customer Service Agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

What are customer service agents?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.
More about Customer Service Agent jobs
What cities are hiring for Customer Service Agent jobs? Cities with the most Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
Who are the top companies hiring for Customer Service Agent jobs? The top employers for Customer Service Agent jobs are:
What states have the most Customer Service Agent jobs? States with the most job openings for Customer Service Agent jobs include:
What are popular job titles related to Customer Service Agent jobs? For Customer Service Agent jobs, the most frequently searched job titles are:
Customer Service Agent jobs near you
Infographic showing various Customer Service Agent job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

Timi's Tours

Moweaqua, IL • On-site

$15 - $20/hr

Other

Posted 15 days ago

Job description

Customer Service Agent

Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a company that has been delivering premium group travel experiences since 2006.

In this role, you'll be at the heart of what makes a great tour, managing the booking process from first inquiry to departure day. You'll coordinate hotel accommodations, attractions, restaurants, airfare, and all the moving pieces in between, while serving as a primary point of contact for our guests. If you love organization, thrive in a fast-paced environment, and take genuine pride in delivering exceptional customer experiences, we'd love to hear from you.

What You'll Do

  • Book clients onto existing tours and manage all reservation details
  • Confirm and coordinate hotels, attractions, dining, airfare, and other trip components
  • Communicate proactively with clients throughout the booking and pre-trip process
  • Build and maintain vendor and supplier relationships
  • Handle multiple itineraries simultaneously with accuracy and care

What We're Looking For

  • Strong organizational skills and an obsessive attention to detail
  • Ability to multitask, prioritize, and adapt in a deadline-driven environment
  • Excellent written and verbal communication skills
  • A warm, professional demeanor and genuine passion for customer service
  • Creative problem-solving ability and sound analytical thinking
  • Proficiency in, or willingness to learn, Microsoft Office & Google Suite

Bonus Points For

  • Prior experience in hospitality, travel, or tourism
  • Familiarity with tour operations or group travel logistics

Apply