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Customer Service Agent Jobs (NOW HIRING)

HRmango

Customer Service Agent

Salt Lake City, UT · On-site

$10/hr

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Pleasantly handles and ...

Camping World

Customer Service Agent

Island Lake, IL

$16.65 - $20/hr

Camping World is seeking a Customer Service Agent for our growing team. This is a HYBRID schedule - work in office (Island Lake, IL) 2 -3 times per week and remote the other days. This customer ...

Hrmango

Customer Service Agent

Salt Lake City, UT · On-site

$10/hr

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Pleasantly handles and ...

Michael Popwell State Farm

Customer Service Agent

Cumming, GA · On-site

$13.75 - $18.50/hr

As a Customer Service Agent, you'll have the opportunity to make a real impact by providing exceptional service to our clients and policyholders. You'll craft personalized insurance policies, offer ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT · On-site

$15.50 - $20.75/hr

The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a liaison between ...

Limitless East Marketing

Customer Service Agent

Tampa, FL · On-site

$45K - $50K/yr

Job Summary We are seeking a customer-focused Customer Service Agent to provide exceptional support and create positive customer experiences. This role is ideal for individuals who enjoy helping ...

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support ...

Shield HealthCare

Customer Service Agent

Valencia, CA · On-site

Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday ...

Cornerstone Bank NE

Customer Service Agent

Central City, NE · On-site

$15.50 - $20.75/hr

The Customer Service Agent position offers personal and professional growth opportunities. Successful candidates will learn various insurance products and help existing clients meet their insurance ...

Shield HealthCare

Customer Service Agent

Valencia, CA · On-site

Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday ...

Shield HealthCare

Customer Service Agent

Carrollton, TX · On-site

$19 - $20/hr

Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday ...

Limitless East Marketing

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

As a Customer Service Agent, you will serve as a key point of contact for customers, providing assistance, answering inquiries, and ensuring a positive experience throughout every interaction. You ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT

$15.50 - $20.75/hr

The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a liaison between ...

DSV A/S

Customer Service Agent

Aurora, IL · On-site

$14.75 - $19.75/hr

Customer Service Agent Time Type: Full Time Department: ☐ Admin ☐ Corporate ☒ Ops ☐ Safety ☐ Training FLSA Status: ☐ Exempt ☒ Non-Exempt Job Status: ☒ F/T ☐ P/T ☐ Temporary Amount ...

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Customer Service Agent information

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How much do customer service agent jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What Does a Customer Service Agent Do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the most common challenges Customer Service Agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

What are customer service agents?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.
More about Customer Service Agent jobs
What cities are hiring for Customer Service Agent jobs? Cities with the most Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
Who are the top companies hiring for Customer Service Agent jobs? The top employers for Customer Service Agent jobs are:
What states have the most Customer Service Agent jobs? States with the most job openings for Customer Service Agent jobs include:
What are popular job titles related to Customer Service Agent jobs? For Customer Service Agent jobs, the most frequently searched job titles are:
Customer Service Agent jobs near you
Infographic showing various Customer Service Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Customer Service Agent

Customer Service Agent

HRmango

Salt Lake City, UT • On-site

$10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

HRmango is hiring for a prestigious innovator in the auto rental industry that has career advancement, financial security and growth potential. We're looking for a fun and personable Front Desk Service Agent to add to our team. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques.

Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. What You'll Do : Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. Answer customer questions and provide assistance based on each customer's needs and requests Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.

Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information. Answer telephone in a friendly, helpful manner.

Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty. Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; Must be able to work the following shift/schedule: Weekdays, Weekends, Days, evenings and Holidays. You are : Self-driven.

You have superior organizational skills, integrity, and great follow-through on tasks You understand the impact of a results-driven, highly successful sales team Collaborative and Committed. You have a "can do" attitude and believe that anything is possible with the right focus and the right team Preferred Experience & Qualifications : Must be at least 18 years of age. High School Diploma or G.E.D

required. A minimum of basic level experience and understanding of a PC and Microsoft Office Products required. Must be able to understand, read, write, and speak English.

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Comp, Perks & Benefits We know that talented people are attracted to companies with long term success, an amazing culture and one that provides competitive pay, comprehensive benefits and outstanding career advancement opportunities. If hired, you can expect; Competitive Pay Medical/Dental/Vision Coverage, 401K Life Insurance Paid Time Off *All new hires must pass a pre-employment background check and drug test. Job Type: Full-time Salary: $10.00 /hour Required education: High school or equivalent Required experience: Customer Service: 1 year Required license or certification: Driver's License

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About HRmango

Sourced by ZipRecruiter

Industry

Human resources consulting services

Company size

11 - 50 Employees

Headquarters location

Lehi, UT, US

Year founded

2012

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