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Customer Service Agent Jobs in Texas (NOW HIRING)

OakTree Staffing

Be Seen First

Customer Service Agent

Irving, TX · On-site

$18 - $21/hr

Customer Service Agent Location: Irving, TX Description * Take inbound mortgage servicing calls. * Provide customer service in a call center environment. * Call center experience is required.

TradeJobsWorkforce

FedEx Customer Service Agent

Dallas, TX · On-site

$15.25 - $20.50/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

Talent Haven HR

Customer Service Agent

Houston, TX · On-site

$14.75 - $19.75/hr

Job Summary We are seeking a motivated Customer Service Agent to engage with customers, understand their needs, and recommend products and services that provide value. This role is ideal for ...

Alphabe Insight Inc

Customer Service Agent

Houston, TX · On-site

$35K - $40K/yr

... Customer Service Agent to join our growing team in Houston, TX. This role is ideal for individuals who enjoy helping people, solving problems, and providing outstanding service. As a key member of ...

Shield HealthCare

Customer Service Agent

Carrollton, TX · On-site

$19 - $20/hr

Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday ...

Poolcorp

Customer Service Agent

San Antonio, TX · On-site

$2.5K/wk

The Customer Service Agent provides excellent customer service over the phone by responding to customers' needs promptly and professionally. Works cooperatively with business development ...

TradeJobsWorkforce

FedEx Customer Service Agent

Fort Worth, TX · On-site

$14.75 - $19.75/hr

Bring your energy to the role of FedEx Customer Service Agent to perform daily responsibilities with dedication. Stay adaptable in a dynamic, fast-paced environment. Work with your team to maintain ...

wearegat

Customer Service Agent

Austin, TX

$18.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Austin, TX · On-site

$18.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Austin, TX

$18.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Austin, TX · On-site

$18.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

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All JobsCustomer Service Agent JobsCustomer Service Agent Jobs in Texas

Customer Service Agent information

See Texas salary details

$9

$16

$25

How much do customer service agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service agent in Texas is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.61 per hour, depending on experience, location, and employer.

What is a customer service agent?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.

What does a customer service agent do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the key skills and qualifications needed to thrive as a customer service agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What are the most common challenges customer service agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

How do you become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and familiarity with customer service software or tools can be beneficial. Some roles may require previous experience in customer support or related fields.
More about Customer Service Agent jobs

What are the most commonly searched types of Customer Service Agent jobs in Texas?

The most popular types of Customer Service Agent jobs in Texas are:

What cities in Texas are hiring for Customer Service Agent jobs?

Cities in Texas with the most Customer Service Agent job openings:

What are popular job titles related to Customer Service Agent jobs in TX?

For Customer Service Agent jobs in TX, the most frequently searched job titles are:

Customer Service Agent jobs near you
Infographic showing various Customer Service Agent job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,209 per year, or $16.9 per hour.

Customer Service Agent

OakTree Staffing

Irving, TX • On-site

$18 - $21/hr

Contractor

Medical, Dental, Vision

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Customer Service Agent
Location: Irving, TX
Description

  • Take inbound mortgage servicing calls.
  • Provide customer service in a call center environment.
  • Call center experience is required.
  • Mortgage experience preferred.