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Customer Service Agent Jobs in Florida (NOW HIRING)

Alphabe Insight

Customer Service Agent

Miami, FL · On-site

$34K - $38K/yr

Customer Service Agent At Elevare Branding, we believe that every great customer experience begins with a warm welcome. We are a dynamic branding and marketing company dedicated to delivering ...

Waypoint Management Services

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Agent Miami, FL We're looking for top-tier, service-focused professionals to help create exceptional living experiences for our residents. We have a fantastic opportunity for a ...

Pool Company

Customer Service Agent

Tampa, FL · On-site

$18 - $20/hr

Customer Service Agent Location: Tampa, FL - 9216 Palm River Road, Suite 201, Tampa, Florida - 33619 Pay: $18 - $20 / hour + performance bonuses up to $2,500. Work Hours: Monday - Friday 8:00AM - 4 ...

Maximus Global Services

Customer Service Agent

Miami, FL · On-site

$21.91/hr

Exhibiting exceptional customer service and communication skills. Ensure the safety of property and ... Agent will take passenger through customs and baggage claim to the curb only. Agent will not take ...

DSV

Customer Service Agent

Miami, FL · On-site

$18.75 - $25.25/hr

Customer Service Agent Location: Miami, USA Division: Air & Sea Time Type: Full Time Summary: As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer ...

DSV A/S

Customer Service Agent

Miami, FL · On-site

$18.75 - $25.25/hr

Customer Service Agent Time Type: Full Time Summary As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries ...

DSV Air & Sea

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Customer Service Agent Time Type: Full Time Summary As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries ...

Schenker & Co AG

Customer Service Agent

Miami, FL · On-site

$18.75 - $25.25/hr

Customer Service Agent Time Type: Full Time Summary As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries ...

Alphabe Insight Inc

Customer Service Agent

Miami, FL · On-site

$32K - $36K/yr

... Customer Service Agent to join our growing team in Miami, FL. In this role, you will serve as the primary point of contact for customers, providing exceptional support, resolving inquiries, and ...

Elevare Branding

Customer Service Agent

Miami, FL

... Customer Service Agent to join our growing team in Miami, FL. In this role, you will serve as the primary point of contact for customers, providing exceptional support, resolving inquiries, and ...

Alphabe Insight Inc

Customer Service Agent

Miami, FL · On-site

$34K - $38K/yr

Elevare Branding is seeking a dedicated Customer Service Agent to join our growing team in Miami, FL . In this role, you will serve as the primary point of contact for customers, providing ...

Elevare Branding

Customer Service Agent

Miami, FL

Elevare Branding is seeking a dedicated Customer Service Agent to join our growing team in Miami, FL . In this role, you will serve as the primary point of contact for customers, providing ...

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All JobsCustomer Service Agent JobsCustomer Service Agent Jobs in Florida

Customer Service Agent information

See Florida salary details

$7

$13

$20

How much do customer service agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service agent in Florida is $13.58, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.90 per hour, depending on experience, location, and employer.

What does a customer service agent do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the most common challenges customer service agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

How do you become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or related fields can be beneficial, and some employers may require training on specific tools or software used in the role.

What are the key skills and qualifications needed to thrive as a customer service agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

Is remote customer service agent a stressful job?

Remote customer service agents often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. The job requires strong communication skills and the ability to stay calm under pressure, but flexible schedules and remote work can help reduce some stressors.

What is a customer service agent?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.
More about Customer Service Agent jobs

What are the most commonly searched types of Customer Service Agent jobs in Florida?

The most popular types of Customer Service Agent jobs in Florida are:

What cities in Florida are hiring for Customer Service Agent jobs?

Cities in Florida with the most Customer Service Agent job openings:

What are popular job titles related to Customer Service Agent jobs in FL?

For Customer Service Agent jobs in FL, the most frequently searched job titles are:

Customer Service Agent jobs near you
Infographic showing various Customer Service Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,242 per year, or $13.6 per hour.

Customer Service Agent

Magical Destinations Travel

Jacksonville, FL • On-site

$14.25 - $19.25/hr

Other

Re-posted 19 days ago

Job description

About the job Customer Service Agent
Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel!
Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.
What We Offer:

  • Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
  • Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
  • Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
  • Attractive Benefits:
  • Employee discounts to fuel your passion.
  • Flexible schedule for a better work-life balance.
  • Professional development assistance to advance your career.
Your Role:
  • Deliver professional customer service in-person, via phone, or email.
  • Assist clients in planning seamless experiences.
  • Prepare and manage client itineraries and needs.
  • Maintain meticulous records in line with government regulations and company policies.
  • Organize and manage files effectively.
Who We Are Looking For:
  • A responsible, self-driven individual with a strong work ethic and professional demeanor.
  • Someone who thrives both independently and as a team player.
  • A detail-oriented, organized professional with exceptional communication skills.
  • Coachability and a keenness to learn and grow within the industry.

Embark on a journey with Magical Destinations Travel, where your career is as rewarding as the experiences you create for others. Apply now and let your professional adventure begin!

Apply