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Assistant Live Chat Agent Jobs in Michigan (NOW HIRING)

Call Center Representative

Muskegon, MI ยท On-site

$17 - $20/hr

... and live chat. - Address client inquiries and concerns promptly, offering solutions and ... - Assist in the development of client service protocols and strategies to enhance the overall ...

As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll ... Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat ...

As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll ... Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat ...

Customer Support Representative

Detroit, MI ยท On-site

$15.75 - $21.50/hr

You assist callers with questions about our product and processes. It is important that you can ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

You assist callers with questions about our product and processes. It is important that you can ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

Customer Support Representative

Detroit, MI ยท On-site

$14.75 - $20/hr

You assist callers with questions about our product and processes. It is important that you can ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

Showing results 21-40

Assistant Live Chat Agent information

See Michigan salary details

$7

$15

$23

How much do assistant live chat agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for assistant live chat agent in Michigan is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Assistant Live Chat Agent vs Customer Service Representative?

AspectAssistant Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings
Job FocusHandling live chat inquiries, providing quick supportHandling phone, email, or in-person customer interactions
Common UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors

The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.

What are the most commonly searched types of Live Chat Agent jobs in Michigan?

The most popular types of Live Chat Agent jobs in Michigan are:

What are popular job titles related to Assistant Live Chat Agent jobs in Michigan?

For Assistant Live Chat Agent jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Assistant Live Chat Agent jobs in Michigan look for?

The top searched job categories for Assistant Live Chat Agent jobs in Michigan are:

What cities in Michigan are hiring for Assistant Live Chat Agent jobs?

Cities in Michigan with the most Assistant Live Chat Agent job openings:

Infographic showing various Assistant Live Chat Agent job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,188 per year, or $16 per hour.

Call Center Representative

Lascko Services

Muskegon, MI โ€ข On-site

$17 - $20/hr

Full-time

Re-posted yesterday


Job description

Job Title: 

Call Center Representative

Job Description:

We are seeking a dynamic and customer-focused call taker to join our team. The ideal candidate will possess exceptional problem-solving skills and a passion for delivering outstanding service to our clients. As a Call Center Representative, you will be the primary point of contact for clients, managing inquiries, resolving issues, and ensuring a seamless client experience.

Key Responsibilities:

- Serve as the first point of contact for clients, providing friendly and efficient service through various communication channels, including phone, email, and live chat.
- Address client inquiries and concerns promptly, offering solutions and alternatives to resolve issues to the client's satisfaction.
- Develop a deep understanding of our products and services to provide knowledgeable responses and guidance to clients.
- Maintain accurate and detailed records of client interactions and transactions using our CRM system.
- Collaborate with cross-functional teams to ensure client feedback is communicated and contribute to continuous improvement initiatives.
- Assist in the development of client service protocols and strategies to enhance the overall client experience.
- Proactively identify opportunities to exceed client expectations and contribute to client loyalty and retention.

Qualifications:

- Proven experience in a client service or customer support role.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a solution-oriented mindset.
- Ability to work well under pressure and manage multiple client inquiries simultaneously.
- Proficiency in using CRM software and other service-related tools.
- A positive attitude and a passion for customer satisfaction.

Benefits:

- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative team environment.

If you are enthusiastic about delivering outstanding client service, we invite you to apply for the Call Center Representative position. Join our team and be an integral part of creating exceptional experiences for our clients!