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Gaming Customer Support Jobs in Michigan (NOW HIRING)

Game Room Guys

Parts Support Specialist

Comstock Park, MI · On-site

$25/hr

... customers find exactly what they need to keep their games and game rooms running. In this role, you ... support to help customers troubleshoot issues with their machines. If you love learning how things ...

Game Room Guys

Parts Support Specialist

Comstock Park, MI · On-site

$25/hr

... customers find exactly what they need to keep their games and game rooms running. In this role, you ... support to help customers troubleshoot issues with their machines. If you love learning how things ...

Clean Team

Support Supervisor

Lansing, MI · On-site

You are devoted to providing our customers with the highest quality serviceYou are hardworking, a ... game plan for each evening and week by using effective time management and schedulingWe offer our ...

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All JobsGaming Customer Support JobsGaming Customer Support Jobs in Michigan

Gaming Customer Support information

See Michigan salary details

$9

$20

$49

How much do gaming customer support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for gaming customer support in Michigan is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $10.48 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in gaming customer support?

To thrive as a Gaming Customer Support representative, you need strong communication skills, problem-solving ability, and a good understanding of gaming platforms or products, often supported by previous customer service experience. Familiarity with ticketing systems like Zendesk or Freshdesk, live chat interfaces, and possibly CRM software is frequently required; certifications in customer service can also be advantageous. Patience, teamwork, and adaptability are essential soft skills for managing diverse player inquiries and fast-paced shifts. These competencies ensure customer concerns are resolved efficiently, leading to higher player satisfaction and a positive gaming community.

What is a gaming customer support?

A Gaming Customer Support job involves assisting players with game-related issues, such as troubleshooting technical problems, handling account inquiries, and providing guidance on gameplay. Support is typically offered via chat, email, or phone. The role requires strong communication skills, patience, and knowledge of the game or platform. It also involves reporting bugs, escalating complex issues, and ensuring a positive player experience.

What are the most common challenges faced by gaming customer support representatives?

Gaming Customer Support representatives often encounter challenges such as handling a high volume of tickets during game updates or bug reports, managing frustrated or upset players, and staying up to date with frequent changes in game features or policies. You'll need to quickly adapt to different player personalities and troubleshoot various technical or account issues across multiple platforms. However, training and support from experienced team members are typically provided, and most companies encourage a collaborative environment where knowledge sharing is common. These challenges are opportunities to build your problem-solving and communication skills, which are highly valued for advancement within the gaming industry.

What are the most commonly searched types of Gaming Customer Support jobs in Michigan? The most popular types of Gaming Customer Support jobs in Michigan are:
What are popular job titles related to Gaming Customer Support jobs in Michigan? For Gaming Customer Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Gaming Customer Support jobs in Michigan look for? The top searched job categories for Gaming Customer Support jobs in Michigan are:
Gaming Customer Support jobs near you
Infographic showing various Gaming Customer Support job openings in Michigan as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,007 per year, or $20.2 per hour.

Parts Support Specialist

Game Room Guys

Comstock Park, MI • On-site

$25/hr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

Game Room GuyWho we are:Star Wars Pinball. Golden Tee. Pac Man's Arcade. Foosball. Ping Pong. Game Room Guys has been bringing fun into homes and businesses since 2001. Based in Comstock Park, we're one of the nation's leading suppliers of pinball machines, pool tables, arcade games, and the parts and accessories that keep them running. Who knew there was a company out there that combined gaming with providing challenging and rewarding work? At Game Room Guys, our mission is to provide a quality arcade experience for the kid at heart which we do through our values of integrity, fun, respect, service, and accountability. As a family-owned and operated company, we've grown from a local operation into a nationally recognized name, all while keeping the same values that got us here: taking care of our customers like they're part of the family About this role:We're looking for a Parts Specialist to help our customers find exactly what they need to keep their games and game rooms running. In this role, you'll be the go-to resource for customers trying to identify the right part for their machine, guiding them through their options and getting their order into their hands as smoothly as possible. This is a product-knowledge-driven role: as you build expertise across our catalog of pinball, arcade, and game room equipment over time, you'll grow into providing phone-based technical support to help customers troubleshoot issues with their machines. If you love learning how things work, enjoy helping people solve problems, and want a role that grows with you, this could be a great fit. This might be the right gig for you if:You want to use your high school education, three (3) years of experience in a customer facing role, and communication skills to respond to customer inquiries by phone, email, and online messaging to understand what customers need and guide them through their options You pride yourself on your problem-solving skills, have strong attention to details, and can accurately process orders, returns, and warranty replacements professionally, efficiently, and with care You are patient and possess a mechanical aptitude to troubleshoot and walk customers through equipment issues, reference manuals or diagrams, and determine next steps for repair or service needsYou take ownership of your work, proactively solve challenges as they arise, and value having autonomy to make decisions that support both the customer and the businessYou're organized, enjoy learning new things, and are comfortable working within Google Suite, ERP systems, and web platforms while maintaining accurate records and service documentationWhat we're offering:Cool culture – We have been known to race go-karts, have March Madness contests, Pinball Tournaments, and Summer Fridays. Generous PTO offering. The longer you're with us, the more you earn.Simple IRA retirement plan with a 3% employer match. It's never too early to start saving!Health care reimbursement account of $1000 per year. Employee discounts on products. PacMan, anyone? If you love to play hard and work hard, Game Room Guys wants to hear from you. If this job excites you, let's talk! 
Job Posted by ApplicantPro