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Amazon Live Chat Support Jobs in Michigan (NOW HIRING)

Amazon Warehouse

Amazon Package Sorter (Gaylord)

Gaylord, MI · On-site

$14.50 - $17.25/hr

We offer a variety of employee support programs and resource groups. Join us in making a positive ... where we live and work. * Team environment. Work on supportive teams in a workplace ranked among ...

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Amazon Live Chat Support information

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$10

$21

$36

How much do amazon live chat support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for amazon live chat support in Michigan is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is an Amazon Live Chat Support?

An Amazon Live Chat Support job involves assisting customers through real-time online chat. Agents help answer inquiries, resolve issues, provide order updates, and guide customers through troubleshooting steps. This role requires strong communication skills, multitasking abilities, and a customer-focused approach. It's a remote-friendly position in many cases, offering flexible work schedules.

How to get an Amazon Live Chat Support job?

To get an Amazon Live Chat Support job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and customer service experience. Preparing a tailored resume highlighting relevant skills and completing any required assessments can improve chances. Prior experience with chat tools or customer support platforms is often beneficial.

What does an Amazon Live Chat Support do?

A typical day for an Amazon Live Chat Support representative involves handling customer inquiries through real-time chat, assisting with orders, product information, returns, and troubleshooting concerns. You’ll manage multiple chat sessions simultaneously, ensuring timely and accurate responses while documenting interactions in Amazon's internal systems. Collaboration with other support teams, such as technical or escalation departments, may be required to resolve more complex issues. The role is fast-paced and requires you to adapt quickly to changing customer needs, but also offers opportunities to develop communication skills and gain experience in a large, customer-focused organization.

Does Amazon still offer live chat?

Amazon Live Chat Support roles typically involve providing real-time assistance to customers through online chat platforms. Amazon continues to offer live chat support as a customer service channel, and support agents often use tools like proprietary chat systems to assist shoppers efficiently.

What are the key skills and qualifications needed to thrive in Amazon Live Chat Support?

To succeed as an Amazon Live Chat Support representative, you need strong customer service skills, quick typing abilities, problem-solving aptitude, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat software, and basic troubleshooting tools is often required. Excellent written communication, patience, and the ability to multitask under pressure are crucial soft skills. These qualifications are essential for efficiently resolving customer inquiries and maintaining Amazon's standards for prompt, high-quality support.

What are the most commonly searched types of Amazon Live Chat Support jobs in Michigan?

The most popular types of Amazon Live Chat Support jobs in Michigan are:

What are popular job titles related to Amazon Live Chat Support jobs in Michigan?

For Amazon Live Chat Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Amazon Live Chat Support jobs in Michigan look for?

The top searched job categories for Amazon Live Chat Support jobs in Michigan are:

What cities in Michigan are hiring for Amazon Live Chat Support jobs?

Cities in Michigan with the most Amazon Live Chat Support job openings:

Amazon Live Chat Support jobs near you
Infographic showing various Amazon Live Chat Support job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $45,376 per year, or $21.8 per hour.

Amazon Picker Packer - Immediate Hire

Amazon Warehouse

Traverse City, MI • On-site

$19/hr

Other

Re-posted 5 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,091 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Delivery Station Warehouse Associate
Job Overview
You’ll be part of the dedicated Amazon team at the delivery station – the last stop before we deliver smiles to customers. Our fast-paced, active roles receive trucks full of orders, then prepare them for delivery. You’ll load conveyor belts, and transport and stage deliveries to be picked up by drivers.
Basic Job Requirements
  1. Be 18 years or older
  2. Understand and follow instructions in English
  3. Lift up to 49 pounds
  4. View prompts on screens and follow direction for some tasks
  5. Stand, walk, push, pull, squat, bend, and reach during shifts
  6. Use carts, dollies, hand trucks, and other gear to move items around
  7. Go up and down stairs (where applicable)
  8. Work in an environment with varying temperatures and moving vehicles
What You’ll Do
  1. Receive and prepare packages for delivery
  2. Use technology like smartphones and handheld devices to sort, scan, and prepare orders into delivery bags and vans
  3. Build, wrap, sort, and transport pallets and packages
  4. Receive truck deliveries of customer packages
Schedule Options
  1. Shift Options. Early Morning and Overnight hours.
  2. Weekly Hours. Full-Time (40 hours), Reduced-Time (30-39 hours), Part-Time (20-29 hours), Flex-Time (minimum 4 hours/week).
  3. Schedule Flexibility. Choose from a Fixed or Flexible Schedule.
  4. Overtime Opportunities. Your shift could be extended or reduced by additional hours based on customer demand and will be communicated during your shift.
What it’s like at an Amazon Delivery Station
Safety & Your Workspace
  1. Safety. Your safety is our top priority. We provide protective gear and all teams share safety tips daily. Our state-of-the-art facilities are clean, well-organized, and designed with your safety in mind.
  2. Equipment. You’ll be operating and working around moving equipment—mobile cards, rolling cages, etc.
  3. Physical Activity. Some activities may require standing in one place for long periods, walking around, or climbing stairs.
Work Conditions
  1. Temperature. Climate-controlled facilities maintain temperatures between 60°F and 90°F in most areas. On hot days, temperatures can exceed 90°F and on cold days temperatures can reach below freezing.
  2. Noise level. It can get noisy at times. We provide hearing protection if you need it.
  3. Dress code. Relaxed and comfortable. Closed-toe shoes required. Protective safety footwear required in select areas. $110 Zappos gift code provided for your first day.
Why You'll Love Amazon
Compensation
  1. Benefits. Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more.
  2. Anytime Pay. You can instantly cash out up to 75% of your earnings immediately after your shift (for select employee groups). Learn more about Anytime Pay.
Culture
  1. Inclusive workplace. We offer a variety of employee support programs and resource groups. Join us in making a positive impact through local community engagement initiatives and outreach activities that help strengthen the areas where we live and work.
  2. Team environment. Work on supportive teams in a workplace ranked among the best in the world.
Career Advancement
  1. Onboarding Training. You'll complete on-the-job training during your first few days. In some cases, your training schedule will match the shift you selected. In other cases, you'll have a fixed training schedule before transitioning to your chosen schedule.
  2. Career Growth. We've pledged to upskill our employees with free training and development programs, plus tuition support for select employee groups.
How to Get Started
Begin Your Application in 3 Easy Steps:
  1. Click “Select Schedule.”
  2. Choose your preferred shift.
  3. Click “Apply” to begin.
Need help? Visit our step-by-step application guide.
Accommodations
We're committed to making our hiring process accessible to everyone. If you have a disability and need an accommodation at any stage, from the application through your first day, we're here to help.
To get 24/7 support, contact the Applicant-Candidate Accommodation Team (ACAT) by calling 888-435-9287. You can visit our People with Disabilities website to learn more about the accommodations process.
Specific accommodation types can vary by role and needs. Examples include: Interpreting Services, onsite coach and service animals, Assistive Technology such as Magnifiers, Screen Readers, Refreshable Braille Display, and Speech to Text Software, ergonomic equipment, alternative headsets, and onsite mobility needs including wheelchair, walker, and scooter use.
Equal Employment
Veterans, military spouses, and people with disabilities are encouraged to apply.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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