Atlanta, GA · On-site
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...
Atlanta, GA · On-site
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Alpharetta, GA · On-site
$25/hr
Responsibilities : • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. • Build trust and rapport with end users by ...
Alpharetta, GA · On-site
$25/hr
Responsibilities : • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. • Build trust and rapport with end users by ...
Alpharetta, GA · On-site
$24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
New
Quick apply
Alpharetta, GA · On-site
$24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
New
Alpharetta, GA · On-site
$20 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
Alpharetta, GA · On-site
$20 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Be Seen First
Atlanta, GA · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide customer support via phone, live chat, and ticketing systems * Resolve technical and general inquiries efficiently * Accurately enter data and maintain documentation of all interactions
Quick apply
Be Seen First
Atlanta, GA · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide customer support via phone, live chat, and ticketing systems * Resolve technical and general inquiries efficiently * Accurately enter data and maintain documentation of all interactions
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat ... Team members who live within commuting distance of one of our office locations (Greater Cincinnati ...
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat ... Team members who live within commuting distance of one of our office locations (Greater Cincinnati ...
Alpharetta, GA · On-site
$25/hr
Responsibilities : • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. • Build trust and rapport with end users by ...
Alpharetta, GA · On-site
$25/hr
Responsibilities : • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. • Build trust and rapport with end users by ...
Atlanta, GA · On-site
$60K - $67K/yr
Medical
Dental
Vision
PTO
Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
Atlanta, GA · On-site
$60K - $67K/yr
Medical
Dental
Vision
PTO
Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
$60K - $67K/yr
Medical
Dental
Vision
PTO
Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
$60K - $67K/yr
Medical
Dental
Vision
PTO
Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our ... Respond promptly and professionally to customer inquiries via phone, email, and live chat
Alpharetta, GA · On-site
$20 - $21/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. * This role requires delivering exceptional ...
Quick apply
Alpharetta, GA · On-site
$20 - $21/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. * This role requires delivering exceptional ...
Alpharetta, GA · On-site
$20 - $24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. * This role requires delivering exceptional ...
Quick apply
Alpharetta, GA · On-site
$20 - $24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. * This role requires delivering exceptional ...
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Troubleshoot production issues and support release cutovers and post-go-live stabilization ... Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
Troubleshoot production issues and support release cutovers and post-go-live stabilization ... Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
Troubleshoot production issues and support release cutovers and post-go-live stabilization ... Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
Troubleshoot production issues and support release cutovers and post-go-live stabilization ... Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... live. You will work at the intersection of contact center operations and applied AI, helping ... IT support agents), enabling multi-agent workflows that span organizational boundaries.
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... live. You will work at the intersection of contact center operations and applied AI, helping ... IT support agents), enabling multi-agent workflows that span organizational boundaries.
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... live. You will work at the intersection of contact center operations and applied AI, helping ... IT support agents), enabling multi-agent workflows that span organizational boundaries.
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... live. You will work at the intersection of contact center operations and applied AI, helping ... IT support agents), enabling multi-agent workflows that span organizational boundaries.
... live. You will work at the intersection of contact center operations and applied AI, helping ... IT support agents), enabling multi-agent workflows that span organizational boundaries.
... live. You will work at the intersection of contact center operations and applied AI, helping ... IT support agents), enabling multi-agent workflows that span organizational boundaries.
An Amazon Live Chat Support job involves assisting customers through real-time online chat. Agents help answer inquiries, resolve issues, provide order updates, and guide customers through troubleshooting steps. This role requires strong communication skills, multitasking abilities, and a customer-focused approach. It's a remote-friendly position in many cases, offering flexible work schedules.
A typical day for an Amazon Live Chat Support representative involves handling customer inquiries through real-time chat, assisting with orders, product information, returns, and troubleshooting concerns. You’ll manage multiple chat sessions simultaneously, ensuring timely and accurate responses while documenting interactions in Amazon's internal systems. Collaboration with other support teams, such as technical or escalation departments, may be required to resolve more complex issues. The role is fast-paced and requires you to adapt quickly to changing customer needs, but also offers opportunities to develop communication skills and gain experience in a large, customer-focused organization.
To succeed as an Amazon Live Chat Support representative, you need strong customer service skills, quick typing abilities, problem-solving aptitude, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat software, and basic troubleshooting tools is often required. Excellent written communication, patience, and the ability to multitask under pressure are crucial soft skills. These qualifications are essential for efficiently resolving customer inquiries and maintaining Amazon's standards for prompt, high-quality support.
The most popular types of Amazon Live Chat Support jobs in Georgia are:
For Amazon Live Chat Support jobs in Georgia, the most frequently searched job titles are:
The top searched job categories for Amazon Live Chat Support jobs in Georgia are:
Cities in Georgia with the most Amazon Live Chat Support job openings:
About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
