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Amazon Live Chat Support Jobs (NOW HIRING)

cathaybank

Client Service Specialist

Los Angeles, CA · On-site

$20 - $22/hr

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...

cathaybank

Client Service Specialist

Los Angeles, CA

$20 - $22/hr

Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...

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Amazon Live Chat Support information

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How much do amazon live chat support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for amazon live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Are Amazon customer service jobs legit work from home?

Amazon Live Chat Support jobs are legitimate work-from-home positions that involve assisting customers via online chat. These roles typically require good communication skills, a reliable internet connection, and a quiet work environment. They are often full-time or part-time, with training provided to help new agents learn company protocols.

Does Amazon really pay you to work from home?

Amazon Live Chat Support positions are remote jobs that typically offer hourly pay for work performed from home. Employees usually need a reliable internet connection, a suitable workspace, and may be required to complete training or certifications. Amazon compensates remote support agents based on their hours worked and performance standards.

What is an Amazon Live Chat Support job?

An Amazon Live Chat Support job involves assisting customers through real-time online chat. Agents help answer inquiries, resolve issues, provide order updates, and guide customers through troubleshooting steps. This role requires strong communication skills, multitasking abilities, and a customer-focused approach. It's a remote-friendly position in many cases, offering flexible work schedules.

How do I become an Amazon virtual assistant?

To become an Amazon virtual assistant, you should develop skills in customer service, product listing, and order management, often using tools like Amazon Seller Central or Vendor Central. Gaining relevant experience, certifications, or training in e-commerce support can improve your chances, and many virtual assistants work flexible hours remotely for Amazon sellers or vendors.

What does a typical day look like for someone working in Amazon Live Chat Support?

A typical day for an Amazon Live Chat Support representative involves handling customer inquiries through real-time chat, assisting with orders, product information, returns, and troubleshooting concerns. You’ll manage multiple chat sessions simultaneously, ensuring timely and accurate responses while documenting interactions in Amazon's internal systems. Collaboration with other support teams, such as technical or escalation departments, may be required to resolve more complex issues. The role is fast-paced and requires you to adapt quickly to changing customer needs, but also offers opportunities to develop communication skills and gain experience in a large, customer-focused organization.

Does Amazon offer live chat support?

Amazon Live Chat Support is available for customers and is often handled by support agents who use live chat tools to assist with inquiries. For support roles, such as live chat support agents, the job typically involves using chat platforms and communication skills to help customers efficiently.

What are the key skills and qualifications needed to thrive in the Amazon Live Chat Support position, and why are they important?

To succeed as an Amazon Live Chat Support representative, you need strong customer service skills, quick typing abilities, problem-solving aptitude, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat software, and basic troubleshooting tools is often required. Excellent written communication, patience, and the ability to multitask under pressure are crucial soft skills. These qualifications are essential for efficiently resolving customer inquiries and maintaining Amazon's standards for prompt, high-quality support.

More about Amazon Live Chat Support jobs
What cities are hiring for Amazon Live Chat Support jobs? Cities with the most Amazon Live Chat Support job openings:
What are the most commonly searched types of Amazon Live Chat Support jobs? The most popular types of Amazon Live Chat Support jobs are:
What states have the most Amazon Live Chat Support jobs? States with the most job openings for Amazon Live Chat Support jobs include:
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Amazon Live Chat Support jobs near you
Infographic showing various Amazon Live Chat Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,061 per year, or $25 per hour.

Customer Relationship Specialist

Spectraforce Technologies Inc

Nashville, TN

Other

Posted 18 days ago

Job description

Position Title: Customer Relationship Specialist Work Location: Onsite in Nashville, TN (1222 Demonbreun Street, 20th Floor) Assignment Duration: 6 months (Dec 1, 2025 – June 1, 2026) Work Schedule: Monday to Friday, 8:30 AM – 5:00 PM Work Arrangement: Onsite Note - MUST be onsite in Nashville - potential to switch to hybrid later in assignment 6 month contract - potential to convert 5+ years of call center experience is a requirement - strong call center background/Strong customer service skills Call volume is 30-50 calls/day Position Summary: As a Customer Relationship Specialist you will be responsible for the success of our customers. This demanding role requires a unique skillset. Working with a sales professional, you will assist in preparing sale intake documents, setting up accounts, placing orders, and answering customer inquiries in an efficient and professional manner.

You will act as an advocate for our customers and a champion for our brand. Your job ensures our customers have the best experience possible. Background & Context: Reporting to the Supervisor, Contact Center, this position plays a key role in maintaining high levels of customer satisfaction and operational excellence for the organization’s customer base.

Key Responsibilities: Act as a liaison by managing both incoming and outgoing calls, emails or live chat support. Ensure the best experience possible, no matter what channel our customers choose to contact us. Work alongside sales professionals to deliver a high-end customer experience.

Take ownership of account interactions from beginning to end. Complete thoughtful, personalized responses to a variety of customer requests such as: General Inquiries Account Creation Pricing Product Orders/Returns Billing Inquiries Payments Upselling and Cross selling - Great starting point from which to grow toward a sales career. Contribute to the ongoing success of your team by achieving goals and objectives.

Qualification & Experience: Associate/Bachelor’s degree, or equivalent work experience. 5 years’ experience in a call center/inside sales role. The ability to exercise initiative.

Strong communication skills: oral, written, and interpersonal. Proficiency in Microsoft Office applications: Word, Excel, PowerPoint, SharePoint, and OneNote. Preferred Qualifications: Knowledge of customer service principles and practices.

A strong understanding of telephony and technology, and not be intimidated by it. The ideal candidate must be comfortable working in a fast-paced environment. Company Summary: Our client is a fast-growing global aesthetics and skincare company focused on providing innovative aesthetics and market-leading skincare offerings throughout every stage of life.

With a differentiated portfolio of products spanning 60 countries, we meet the evolving needs of patients and consumers worldwide through continued innovation and commercialization of new products and treatments. Key Responsibilities: Act as a liaison by managing both incoming and outgoing calls, emails or live chat support. Ensure the best experience possible, no matter what channel our customers choose to contact us.

Work alongside sales professionals to deliver a high-end customer experience. Take ownership of account interactions from beginning to end. Complete thoughtful, personalized responses to a variety of customer requests such as: General Inquiries Account Creation Pricing Product Orders/Returns Billing Inquiries Payments Upselling and Cross selling - Great starting point from which to grow toward a sales career.

Contribute to the ongoing success of your team by achieving goals and objectives.

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