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Amazon Live Chat Support Jobs in Virginia (NOW HIRING)

The Nurse Dolls 2.0

Live chat agent

Chester, VA

$20 - $28/hr

What You'll Do We are seeking a fast, empathetic, and detail-oriented Live Chat Agent to join our customer support team. In this role, you will be the digital face of our company, interacting with ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on experience troubleshooting and supporting software products. * Familiarity with support operations ...

Daon

Product Support Engineer

Fairfax, VA

Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on experience troubleshooting and supporting software products. * Familiarity with support operations ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on experience troubleshooting and supporting software products. * Familiarity with support operations ...

Leidos

Senior AWS Amazon Connect Engineer

Mount Vernon, VA · On-site

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring ...

Leidos

Senior AWS Amazon Connect Engineer

Springfield, VA · On-site

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring ...

Leidos

Senior AWS Amazon Connect Engineer

Fairfax, VA · On-site

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring ...

Leidos

Senior AWS Amazon Connect Engineer

Fort Belvoir, VA · On-site

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring ...

Leidos

Senior AWS Amazon Connect Engineer

Annandale, VA · On-site

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring ...

Leidos

Senior AWS Amazon Connect Engineer

Alexandria, VA · On-site

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring ...

Leidos

Senior AWS Amazon Connect Engineer

Lorton, VA · On-site

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Salesforce integration and live-agent transfer pathways operate seamlessly. * Security, monitoring ...

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All JobsAmazon Live Chat Support JobsAmazon Live Chat Support Jobs in Virginia

Amazon Live Chat Support information

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How much do amazon live chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for amazon live chat support in Virginia is $24.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is an Amazon Live Chat Support?

An Amazon Live Chat Support job involves assisting customers through real-time online chat. Agents help answer inquiries, resolve issues, provide order updates, and guide customers through troubleshooting steps. This role requires strong communication skills, multitasking abilities, and a customer-focused approach. It's a remote-friendly position in many cases, offering flexible work schedules.

What does an Amazon Live Chat Support do?

A typical day for an Amazon Live Chat Support representative involves handling customer inquiries through real-time chat, assisting with orders, product information, returns, and troubleshooting concerns. You’ll manage multiple chat sessions simultaneously, ensuring timely and accurate responses while documenting interactions in Amazon's internal systems. Collaboration with other support teams, such as technical or escalation departments, may be required to resolve more complex issues. The role is fast-paced and requires you to adapt quickly to changing customer needs, but also offers opportunities to develop communication skills and gain experience in a large, customer-focused organization.

What are the key skills and qualifications needed to thrive in Amazon Live Chat Support?

To succeed as an Amazon Live Chat Support representative, you need strong customer service skills, quick typing abilities, problem-solving aptitude, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat software, and basic troubleshooting tools is often required. Excellent written communication, patience, and the ability to multitask under pressure are crucial soft skills. These qualifications are essential for efficiently resolving customer inquiries and maintaining Amazon's standards for prompt, high-quality support.

How to get an Amazon Live Chat Support job?

To get an Amazon Live Chat Support job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and customer service experience. Preparing a tailored resume highlighting relevant skills and completing any required assessments can improve chances. Familiarity with Amazon's systems and a flexible schedule are also beneficial for this role.

What are the most commonly searched types of Amazon Live Chat Support jobs in Virginia?

The most popular types of Amazon Live Chat Support jobs in Virginia are:

What are popular job titles related to Amazon Live Chat Support jobs in Virginia?

For Amazon Live Chat Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Amazon Live Chat Support jobs in Virginia look for?

The top searched job categories for Amazon Live Chat Support jobs in Virginia are:

What cities in Virginia are hiring for Amazon Live Chat Support jobs?

Cities in Virginia with the most Amazon Live Chat Support job openings:

Amazon Live Chat Support jobs near you
Infographic showing various Amazon Live Chat Support job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,615 per year, or $24.8 per hour.

Live chat agent

The Nurse Dolls 2.0

Chester, VA

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Join Our Team as a Live Chat Agent at The Nurse Dolls!

Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an outstanding experience to our customers. If you're passionate about making a difference and enjoy engaging with people, we’d love to hear from you!

At The Nurse Dolls, our story began with Dr. Nicole M. Brown, RN, DNP, who was inspired by her children's curiosity about her profession. Today, we’re a unique and growing company that bridges education and imagination, offering products that inspire and empower. Join us as we continue to make a meaningful impact!

What You’ll Do

We are seeking a fast, empathetic, and detail-oriented Live Chat Agent to join our customer support team. In this role, you will be the digital face of our company, interacting with customers in real-time via web chat, SMS, and messaging platforms. Your primary goal is to resolve customer inquiries, assist with order placement, and troubleshoot basic technical issues, all while maintaining high levels of customer satisfaction.. Your responsibilities will include: - Responding to customer inquiries promptly and professionally via live chat. - Providing accurate information about our products and services. - Resolving customer concerns with empathy and efficiency. - Collaborating with the team to improve customer support processes. - Maintaining a friendly and approachable tone in all customer interactions.

What We’re Looking For

We’re searching for a candidate who brings: - At least 1 year of experience in customer service or a related field. - Strong written communication skills with attention to detail. - The ability to multitask and stay organized in a fast-paced environment. - A customer-first mindset and a positive attitude. - Familiarity with live chat platforms or tools (preferred but not required).

Why You’ll Love Working With Us

At The Nurse Dolls, we value our team members and strive to create a supportive and rewarding work environment. Here’s what we offer: - Paid time off (PTO), vacation, and sick days to help you recharge. - Parental, maternity, and paternity leave to support your family life. - Comprehensive medical, dental, and vision insurance for your health and well-being. - A 401(k) plan to help you plan for your future.

Our Culture and Values

At The Nurse Dolls, we believe in the power of education, creativity, and inclusivity. Our team is passionate about inspiring the next generation while fostering a culture of respect, collaboration, and innovation. You’ll be joining a company where your contributions truly matter, and your voice will be heard.

Ready to Apply?

If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Join The Nurse Dolls and be part of a team that’s making a difference every day. Apply now and let’s create something amazing together!


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