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Weekend Customer Support Jobs in Virginia (NOW HIRING)

Customer Support Coordinator CTR Group is seeking a Customer Support Coordinator with an established Manufacturing Company located in Hampton, VA. Pay Rate: $18.75 per hour with Benefits. Job Summary:

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Join Team CARFAX as a Customer Support Specialist Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand ...

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Customer Support Specialist

Charlottesville, VA · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are looking for a full-time Customer Support Specialist at Trophy Club Consulting, LLC. This role will be responsible for resolving customer inquiries, retention, client check-ins, and appointment ...

CTR Group is seeking a Customer Support Coordinator with an established Manufacturing Company located in Hampton, VA. Pay Rate: $18.75 per hour with Benefits. Job Summary: Responsible for providing ...

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Join Team CARFAX as a Customer Support Specialist Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand ...

Customer Support Specialist

Centreville, VA · On-site

$36K - $69K/yr

  • Retirement

Description Join Team CARFAX as a Customer Support Specialist Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to ...

Customer Support Specialist

Lynchburg, VA · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... an Customer Support Specialist in Lynchburg, VA. If you're looking for a great mix between sales and servicing customers, this might be the role for you! Spend time behind the scenes reviewing ...

Join Team CARFAX as a Customer Support Specialist Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand ...

Customer Support Specialist

Damascus, VA · On-site

$15 - $20.25/hr

Receive phone and email inquiries from customers, take and enter orders, provide information such as product technical data, scheduling, shipments, and deliveries. Provide Business Development ...

Customer Support Representative

Gainesville, VA

$32K - $51K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Support Representative , you will answer inbound customer calls and electronic requests in a timely fashion to assist customers with their issues, including providing information about ...

Customer Support Representative

Gloucester, VA · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

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Customer Support Representative

Gloucester, VA · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

New

Customer Support Representative

Portsmouth, VA · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Retirement

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

Customer Support Representative

Portsmouth, VA · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Retirement

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

Customer Support Representative

Gloucester, VA · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

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Showing results 1-20

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What are the most commonly searched types of Customer Support jobs in Virginia?

The most popular types of Customer Support jobs in Virginia are:

What cities in Virginia are hiring for Weekend Customer Support jobs?

Cities in Virginia with the most Weekend Customer Support job openings:

Infographic showing various Weekend Customer Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Support Specialist

Perfect Placement Group, LLC

Mechanicsville, VA

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Sales Support Specialist – Mechanicsville

Pay: $18

Hours: 8:00am - 4:30pm


About the job

Are you the kind of person who can juggle calls, emails, and coffee without breaking a sweat? We’re looking for a Sales Support Specialist who can keep customers happy and orders flowing for one of the top names in the automotive collision repair industry.


What You’ll Do

  • Handle inbound and outbound customer calls with accuracy and professionalism
  • Manage and process customer orders to ensure on-time delivery
  • Verify customer info and provide clear answers about products, pricing, and availability
  • Follow up to make sure every customer walks away satisfied
  • Work closely with the sales team to spot upselling opportunities
  • Stay sharp on all our product and service details


What You Bring

  • Experience in customer service or a call center preferred
  • Excellent communication and multitasking skills
  • Strong attention to detail
  • Proficiency with Microsoft Office Suite
  • Bilingual in Spanish strongly preferred
  • Familiarity with automotive parts is a bonus
  • Flexibility to work occasional weekends or holidays


What You’ll Get

Our company offers a comprehensive benefits package to eligible employees, including:

  • 12 days of paid time off (PTO)
  • 1 floating holiday
  • 6 paid company holidays
  • Health, dental, and vision insurance
  • Generous 401K match
  • Supplemental insurance options
  • Employer-paid life insurance up to $50,000
  • Discounts through healthcare and payroll providers

Join a team where great service still matters and your work actually makes an impact.

Interested? Apply today to connect with our recruiter, and start the conversation.