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Weekend Customer Support Jobs in Virginia (NOW HIRING)

Culligan

Customer Support Representative

Portsmouth, VA · On-site

$14.25 - $19.50/hr

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

Culligan

Customer Support Representative

Gloucester, VA · On-site

$16 - $20/hr

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

C&F Bank

Customer Support Specialist II

Toano, VA · On-site

Phone- Based Customer Support (65%) * Handle all customer phone calls, customer branch rollover calls and internal retail support line calls in no more than three rings. * Resolves all customer ...

New

Culligan

Customer Support Representative

Portsmouth, VA · On-site

$17 - $20/hr

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

Beyond SOF

Mobile Customer Support Specialist

Ashburn, VA · On-site

$18.50 - $24.75/hr

The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Candidate should have working ...

Foundever

$19/hr

Technical Customer Support Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting ...

98 Ventures

Delivery/Customer Support Lead

Ashland, VA · On-site

$22/hr

Ability to work a schedule that may include early mornings, evenings, weekends, and some holidays ... Handle all needs of the customers * High School Diploma or equivalent education * Knowledge of DOT ...

98Ventures

Delivery/Customer Support Lead

Ashland, VA · On-site

$22/hr

Ability to work a schedule that may include early mornings, evenings, weekends, and some holidays ... Handle all needs of the customers * High School Diploma or equivalent education * Knowledge of DOT ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Virginia

Weekend Customer Support information

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Virginia?

The most popular types of Customer Support jobs in Virginia are:

What are popular job titles related to Weekend Customer Support jobs in Virginia?

For Weekend Customer Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Virginia look for?

The top searched job categories for Weekend Customer Support jobs in Virginia are:

What cities in Virginia are hiring for Weekend Customer Support jobs?

Cities in Virginia with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution.

Customer Support Representative

Culligan

Portsmouth, VA • On-site

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Culligan rating

6.3

Company rating: 6.3 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

422nd of 496 rated machine equipment manufacturers

Job description

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off

Benefits/Perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement with company match
  • Vacation, paid time off
  • Company-paid training
  • Employee discounts for Culligan in-home products
  • Eligibility for annual recognition and training meetings/events

Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation

Qualifications
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal

About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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