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Customer Services Representative Jobs in Virginia

NVA

Customer Service Representative

Vinton, VA · On-site

$14 - $17/hr

Vinton Veterinary Hospital, a growing Veterinary Hospital Practice is seeking an energetic, reliable and friendly Customer Services Representative. Duties to include answering phones, scheduling ...

TalentRemedy

Client Services Representative

Alexandria, VA · On-site

$17 - $23.25/hr

... ) to join their collaborative and growth-oriented team. This role is central to delivering ... Maintain and update CRM systems (Redtail) * Utilize industry platforms such as Albridge, FI360, and ...

TalentRemedy

Client Services Representative

Alexandria, VA · On-site

$17 - $23.25/hr

... (CSR) to join their collaborative and growth-oriented team. This role is central to delivering exceptional client service while supporting senior advisers and internal operations. Key ...

Intraprise Health

Client Services Representative

Reston, VA · On-site

$16.75 - $22.75/hr

Client Services Representative Intraprise Health is one of the most trusted healthcare ... This includes initiating contact with potential customers, client research, prospecting, lead ...

New

NVA

Client Services Representative

Purcellville, VA · On-site

$16.50 - $22.50/hr

The CSR answers telephones, greets clients, prepares patient files, receives and relays client correspondence, updates client financial records. The outstanding CSR has the ability to diffuse ...

NVA

Client Services Representative

Purcellville, VA · On-site

$16.50 - $22.50/hr

The CSR answers telephones, greets clients, prepares patient files, receives and relays client correspondence, updates client financial records. The outstanding CSR has the ability to diffuse ...

Banking

Customer Service Representative

Roanoke, VA · On-site

$21 - $23/hr

Financial Services Representative Pay range: $21/hr to $23/hr (Hybrid- 1 Week Onsite/1 Week Remote after Training) In this role, you will: * Support internal and external customers with inquiries and ...

Abbott

Client Services Representative

Richmond, VA · On-site

$17 - $34/hr

A Client Services Representative handles inbound customer service and supply order calls, as well as responds to customer emails. Shift Monday - Friday 9:00 AM - 6:00 PM EST What You'll Work On

Abbott

Client Services Representative

Richmond, VA · On-site

$17 - $34/hr

A Client Services Representative handles inbound customer service and supply order calls, as well as responds to customer emails. Shift Monday - Friday 9:00 AM - 6:00 PM EST What You'll Work On

Abbott

Client Services Representative

Richmond, VA · On-site

$17 - $34/hr

A Client Services Representative handles inbound customer service and supply order calls, as well as responds to customer emails. Shift Monday - Friday 9:00 AM - 6:00 PM EST What You'll Work On

Abbott

Client Services Representative

Richmond, VA · On-site

$17 - $34/hr

A Client Services Representative handles inbound customer service and supply order calls, as well as responds to customer emails. Shift Monday - Friday 9:00 AM - 6:00 PM EST What You'll Work On

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Customer Services Representative information

See Virginia salary details

$9

$18

$26

How much do customer services representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer services representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer services representative?

To thrive as a Customer Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic data entry or ticketing platforms is important. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers and handle challenging situations. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the efficient resolution of inquiries or issues.

What are some common challenges customer services representatives face, and how can they effectively handle them?

Customer Services Representatives often encounter challenges such as managing difficult customers, handling high call volumes, and navigating multiple support systems. To handle these effectively, it's important to stay calm, actively listen, and use established protocols to resolve issues efficiently. Building strong product knowledge and collaborating with team members can also help streamline problem-solving and ensure customers receive accurate information. Creating positive interactions, even during challenging situations, is key to success in this role.

How to get hired as a customer services representative?

To get hired as a customer services representative, candidates should have strong communication and problem-solving skills, relevant experience, and a good understanding of customer service tools like CRM software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Preparing a professional resume and practicing interview skills can improve chances of securing a position in this field.

Is remote customer services representative a stressful job?

A remote customer services representative role can be stressful due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, working remotely may reduce some workplace stressors like commuting and office distractions, and success often depends on communication skills and stress management techniques.

What does a customer services representative do?

A customer services representative assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good interpersonal and problem-solving skills to ensure customer satisfaction.

What are popular job titles related to Customer Services Representative jobs in Virginia?

For Customer Services Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Services Representative jobs in Virginia look for?

The top searched job categories for Customer Services Representative jobs in Virginia are:

What cities in Virginia are hiring for Customer Services Representative jobs?

Cities in Virginia with the most Customer Services Representative job openings:

What are popular job titles related to Customer Services Representative jobs in VA?

For Customer Services Representative jobs in VA, the most frequently searched job titles are:

Customer Services Representative jobs near you
Infographic showing various Customer Services Representative job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Specialty Client Services Representative (CSR)

Innovetive PetCare

Charlottesville, VA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 hours ago

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 52 rated veterinary

Job description

Specialty Client Services Representative (CSR)
Department: Receptionists
Employment Type: Full Time
Location: Charlottesville, Virginia
Compensation: $18.00 - $20.00 / hour
Description
Specialty Veterinary Client Service Representative (CSR)
Do you enjoy building relationships with clients and being part of a team that provides advanced veterinary care?
Join our front desk team at Virginia Veterinary Specialty & Emergency as a Client Service Representative (CSR) and play a vital role in supporting our patients, their families, and our specialty teams.
  • Full-time schedule: 5 shifts per week, 8 hours each
  • Dedicated to our specialty medicine departments (supporting Internal Medicine, Surgery, and other advanced services)
  • Opportunities to work closely with specialists, technicians, and assistants in a collaborative, client-focused environment

Some of the responsibilities you will own in this role:
  • Greet clients with warmth and empathy in stressful situations
  • Answer phones, schedule appointments, and manage patient check-ins/outs
  • Collect payments and explain financial transactions clearly and professionally
  • Maintain accurate medical records and ensure hospital cleanliness
  • Collaborate closely with veterinary staff to support patient care

Preferred Qualifications
  • At least 1 year pf previous experience in veterinary medicine, or 2 years in human medicine preferred
  • Excellent communication and problem-solving skills
  • Ability to remain calm and compassionate in emotional or high-pressure situations
  • Strong organizational skills and attention to detail
  • Flexibility to work evenings, weekends, and holidays

Benefits
  • Be part of a mission-driven team that saves lives every day
  • Opportunities for growth and training in the veterinary field
  • Supportive leadership and a collaborative work environment
  • Competitive pay
  • Paid time off and paid parental leave
  • Health, dental, vision insurance
  • Employee discounts
  • 401K with company match

What Innovetive Petcare employees say

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