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Customer Services Representative Jobs in Virginia

The organization is seeking a customer-focused professional to join its Contact Center team and ... The Contact Center Member Services Representative will serve as a primary point of contact for ...

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Customer Services Representative information

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$9

$18

$26

How much do customer services representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer services representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer services representative?

To thrive as a Customer Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic data entry or ticketing platforms is important. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers and handle challenging situations. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the efficient resolution of inquiries or issues.

What are some common challenges customer services representatives face, and how can they effectively handle them?

Customer Services Representatives often encounter challenges such as managing difficult customers, handling high call volumes, and navigating multiple support systems. To handle these effectively, it's important to stay calm, actively listen, and use established protocols to resolve issues efficiently. Building strong product knowledge and collaborating with team members can also help streamline problem-solving and ensure customers receive accurate information. Creating positive interactions, even during challenging situations, is key to success in this role.

How to get hired as a customer services representative?

To get hired as a customer services representative, candidates should have strong communication and problem-solving skills, relevant experience, and a good understanding of customer service tools like CRM software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Preparing a professional resume and practicing interview skills can improve chances of securing a position in this field.

Is remote customer services representative a stressful job?

A remote customer services representative role can be stressful due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, working remotely may reduce some workplace stressors like commuting and office distractions, and success often depends on communication skills and stress management techniques.

What does a customer services representative do?

A customer services representative assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good interpersonal and problem-solving skills to ensure customer satisfaction.

What job categories do people searching Customer Services Representative jobs in Virginia look for?

The top searched job categories for Customer Services Representative jobs in Virginia are:

What cities in Virginia are hiring for Customer Services Representative jobs?

Cities in Virginia with the most Customer Services Representative job openings:

Infographic showing various Customer Services Representative job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

CSR - Customer Service Representative

Domino's Pizza

Richmond, VA • On-site

$13/hr

Full-time

Re-posted yesterday


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,943 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies


Job description

JOB DESCRIPTION

We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

Your job responsibilities would include (but are not limited to):

Greeting customers and taking orders with a smile!

Operating the cash register and collecting payment from customers.

Making consistent products within Domino’s Pizza guidelines.

Maintaining a clean and organized work environment from our customer’s viewpoint.

Make product for customers to Domino's Standards

What are we looking for?

A fun and friendly person, who is comfortable talking to strangers.

A team player who is punctual and has a positive attitude!

You are at least 16 years of age.

Pass a Criminal Background check.


REQUIREMENTS

    ABOUT THE COMPANY

    At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!


    What Domino's employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Domino's logo

    About Domino's

    Sourced by ZipRecruiter

    Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

    Industry

    Food and beverage stores, real estate and food services and drinking places

    Company size

    10,000+ Employees

    Headquarters location

    Ann Arbor, MI, US