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Cardinal Health Customer Service Jobs in Virginia

Our customers (Cardinal Health, Verizon, Ryder, SOMOS, TOTE Group, and others) want more of our INNOVATIVE expertise in Supply Chain/Logistics, Cyber Security, Finance, and other areas because they ...

Our customers (Cardinal Health, Verizon, Ryder, SOMOS, TOTE Group, and others) want more of our INNOVATIVE expertise in Supply Chain/Logistics, Cyber Security, Finance, and other areas because they ...

We are seeking compassionate and detail-oriented Healthcare Customer Service Representatives to support individuals seeking access to healthcare-related programs. In this role, you will serve as a ...

Customer Service

Virginia Beach, VA · On-site

$15 - $17/hr

Customer Service Representative Watson Apparel Co, LLC is looking for an organized, charismatic ... Health insurance * Vision insurance Schedule: * Day shift * Monday to Friday * Weekends as needed ...

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Cardinal Health Customer Service information

What does a Cardinal Health Customer Service representative do?

A Cardinal Health Customer Service representative assists customers by answering inquiries, resolving issues, and providing support related to medical products and services. They handle phone calls, emails, and sometimes live chat to ensure customer satisfaction. Representatives may also process orders, track shipments, manage returns, and coordinate with other departments to address customer needs. Their role is essential in maintaining positive relationships with healthcare providers, pharmacies, and other clients.

What are the key skills and qualifications needed to thrive as a Cardinal Health Customer Service representative?

To thrive as a Cardinal Health Customer Service representative, you need strong communication skills, problem-solving abilities, and knowledge of healthcare products or services, often supported by a high school diploma or relevant experience. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Exceptional listening, patience, and a customer-oriented mindset help you build trust and resolve issues efficiently. These skills ensure prompt, accurate support for healthcare clients, maintaining Cardinal Health’s reputation for reliability and service quality.

What are some common challenges faced by Cardinal Health Customer Service representatives, and how can they be managed effectively?

Cardinal Health Customer Service representatives often encounter challenges such as handling complex product inquiries, assisting with urgent order issues, and navigating healthcare compliance requirements. Successfully managing these challenges requires strong communication skills, the ability to quickly learn and adapt to evolving product information, and effective collaboration with internal teams like logistics and sales. Representatives are supported with ongoing training and robust knowledge resources to help them provide accurate and empathetic service, even under pressure.

What is the difference between Cardinal Health Customer Service vs Cardinal Health Pharmacy Technician?

AspectCardinal Health Customer ServiceCardinal Health Pharmacy Technician
Required CredentialsHigh school diploma; training providedHigh school diploma; pharmacy technician certification often required
Work EnvironmentCall centers, customer support officesPharmacies, hospitals, healthcare facilities
Employer & Industry UsageCustomer support for healthcare productsAssisting pharmacists, dispensing medications
Common Search & ComparisonCustomer service roles in healthcarePharmacy support roles in healthcare

Cardinal Health Customer Service primarily involves assisting customers with orders, inquiries, and support over the phone or online, focusing on healthcare products. In contrast, Cardinal Health Pharmacy Technicians work directly in pharmacy settings, assisting pharmacists with medication dispensing and patient care. While both roles support healthcare operations, they differ in credentials, work environment, and daily responsibilities.

How to become a Cardinal Health customer service representative?

To become a Cardinal Health customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or related fields. The application process involves submitting an online application, completing any required assessments, and participating in interviews. Familiarity with healthcare products and computer systems can be advantageous.

What are popular job titles related to Cardinal Health Customer Service jobs in Virginia?

For Cardinal Health Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Cardinal Health Customer Service jobs in Virginia look for?

The top searched job categories for Cardinal Health Customer Service jobs in Virginia are:

Infographic showing various Cardinal Health Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Full-Time Licensed Mental Health Counselor - Remote Opportunity

Cardinal Health Counceling Services

Arlington, VA • On-site, Remote

Full-time

Medical, Dental, Life, PTO

Posted 5 days ago


Job description

Position Overview

Cardinal Health Counseling Services is seeking a dedicated and skilled Licensed Mental Health Counselor to join our dynamic team in a full-time remote capacity. As a vital member of our organization, you will provide essential mental health support to a diverse clientele, contributing to their personal growth and well-being. This role allows you to focus on clinical practice without the burden of business management, offering a supportive environment where you can thrive professionally.

About the Organization

Cardinal Health Counseling Services is a community-focused health clinic located in Arlington, Virginia. We pride ourselves on delivering compassionate, evidence-based care tailored to the unique needs of our clients. Our clinic is designed to foster collaboration and promote mental wellness through various therapeutic approaches. We are committed to creating an inclusive workforce that reflects the diverse communities we serve, ensuring that every individual feels valued and understood.

Work Environment

This role is entirely remote, allowing you to work comfortably from your chosen location. At Cardinal Health Counseling Services, we prioritize flexibility in scheduling, recognizing the importance of work-life balance. Our team operates in a collaborative virtual environment where open communication and support are encouraged. You will be a part of a close-knit group of professionals who share a mutual respect for one another and a passion for helping clients navigate their mental health journeys.

Key Responsibilities
  • Conduct thorough assessments of clients’ mental health needs and collaboratively develop personalized treatment goals.
  • Deliver prevention-oriented therapy that is both proactive and reactive based on clients’ evolving needs.
  • Implement, review, and adjust treatment plans regularly to ensure they are effective and aligned with clients’ goals.
  • Work in close collaboration with other treatment providers and placement agencies to provide comprehensive care.
  • Maintain a manageable caseload and document all client interactions meticulously, adhering to clinical standards.
  • Participate actively in regular staff meetings to discuss cases, share insights, and contribute to the clinic's culture of continuous improvement.
  • Enhance the clinic's environment by actively participating in outreach and community engagement initiatives.
Patient Population / Client Focus

Our clinic serves a wide range of individuals seeking mental health support, including those facing mood disorders, anxiety, trauma-related issues, and other behavioral health challenges. As a therapist, you will have the opportunity to work with diverse populations, providing culturally competent care that respects and addresses each client's unique background and experiences.

Qualifications
  • A valid and fully licensed LPC, LMFT, or LCSW credential.
  • A Bachelor’s degree in a related field is required, with advanced degrees preferred.
  • Demonstrated experience in mental health counseling or related fields, with at least 2 years of clinical experience.
  • Proficiency in utilizing community mental health resources and connecting clients to appropriate services.
  • Exceptional written and verbal communication skills with a strong ability to build rapport with clients.
  • Exhibit leadership qualities and a commitment to fostering a positive team dynamic.
Preferred Experience
  • Experience working in community health settings or similar environments.
  • Familiarity with electronic health record (EHR) systems for documentation and client management.
  • Continued participation in professional development and training related to mental health counseling.
Compensation and Benefits

Your dedication and expertise will be rewarded with a competitive salary range of USD 70,000 to 100,000 per year, commensurate with experience and credentials. We offer a comprehensive benefits package that includes:

  • CEU reimbursement to support your professional advancement.
  • Incentives for growth and development within the organization.
  • Full support staff to assist with administrative tasks, enabling you to focus on your clinical practice.
  • Insurance credentialing assistance to simplify your onboarding process.
  • Generous Paid Time Off (PTO) policy to promote well-being and work-life balance.
  • Healthcare options including BCBS PPO/HMO plans, dental insurance, and life insurance.
Career Growth Opportunities

At Cardinal Health Counseling Services, we believe in investing in our team's future. As we grow, we aim to provide various opportunities for career advancement, including leadership roles and specialized training. Our focus on continuous improvement and learning enables you to enhance your skills and expand your expertise in the mental health field.

Why Join Our Team

Joining Cardinal Health Counseling Services means becoming part of a passionate and dedicated team committed to making a positive impact in the lives of individuals and families. We pride ourselves on creating a workplace culture that emphasizes empathy, support, and collaboration. If you’re seeking a fulfilling career where your contributions are valued and you can truly make a difference, we encourage you to apply.

Application Information

If you’re ready to take the next step in your mental health career and join a warm, supportive team, we would love to hear from you. Please submit your resume and a cover letter detailing your qualifications and relevant experience to our hiring team. We look forward to exploring the possibility of working together to help our community achieve better mental health outcomes.