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Cardinal Health Customer Service Jobs in Virginia

Our customers (Cardinal Health, Verizon, Ryder, SOMOS, TOTE Group, and others) want more of our INNOVATIVE expertise in Supply Chain/Logistics, Cyber Security, Finance, and other areas because they ...

Our customers (Cardinal Health, Verizon, Ryder, SOMOS, TOTE Group, and others) want more of our INNOVATIVE expertise in Supply Chain/Logistics, Cyber Security, Finance, and other areas because they ...

Healthcare CSR

Newport News, VA · On-site

$15.50 - $18.50/hr

We are seeking compassionate and detail-oriented Healthcare Customer Service Representatives to support individuals seeking access to healthcare-related programs. In this role, you will serve as a ...

We are seeking compassionate and detail-oriented Healthcare Customer Service Representatives to support individuals seeking access to healthcare-related programs. In this role, you will serve as a ...

Customer Service

Virginia Beach, VA · On-site

$15 - $17/hr

Customer Service Representative Watson Apparel Co, LLC is looking for an organized, charismatic ... Health insurance * Vision insurance Schedule: * Day shift * Monday to Friday * Weekends as needed ...

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Cardinal Health Customer Service information

What does a Cardinal Health Customer Service representative do?

A Cardinal Health Customer Service representative assists customers by answering inquiries, resolving issues, and providing support related to medical products and services. They handle phone calls, emails, and sometimes live chat to ensure customer satisfaction. Representatives may also process orders, track shipments, manage returns, and coordinate with other departments to address customer needs. Their role is essential in maintaining positive relationships with healthcare providers, pharmacies, and other clients.

What are the key skills and qualifications needed to thrive as a Cardinal Health Customer Service representative?

To thrive as a Cardinal Health Customer Service representative, you need strong communication skills, problem-solving abilities, and knowledge of healthcare products or services, often supported by a high school diploma or relevant experience. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Exceptional listening, patience, and a customer-oriented mindset help you build trust and resolve issues efficiently. These skills ensure prompt, accurate support for healthcare clients, maintaining Cardinal Health’s reputation for reliability and service quality.

What are some common challenges faced by Cardinal Health Customer Service representatives, and how can they be managed effectively?

Cardinal Health Customer Service representatives often encounter challenges such as handling complex product inquiries, assisting with urgent order issues, and navigating healthcare compliance requirements. Successfully managing these challenges requires strong communication skills, the ability to quickly learn and adapt to evolving product information, and effective collaboration with internal teams like logistics and sales. Representatives are supported with ongoing training and robust knowledge resources to help them provide accurate and empathetic service, even under pressure.

What is the difference between Cardinal Health Customer Service vs Cardinal Health Pharmacy Technician?

AspectCardinal Health Customer ServiceCardinal Health Pharmacy Technician
Required CredentialsHigh school diploma; training providedHigh school diploma; pharmacy technician certification often required
Work EnvironmentCall centers, customer support officesPharmacies, hospitals, healthcare facilities
Employer & Industry UsageCustomer support for healthcare productsAssisting pharmacists, dispensing medications
Common Search & ComparisonCustomer service roles in healthcarePharmacy support roles in healthcare

Cardinal Health Customer Service primarily involves assisting customers with orders, inquiries, and support over the phone or online, focusing on healthcare products. In contrast, Cardinal Health Pharmacy Technicians work directly in pharmacy settings, assisting pharmacists with medication dispensing and patient care. While both roles support healthcare operations, they differ in credentials, work environment, and daily responsibilities.

How to become a Cardinal Health customer service representative?

To become a Cardinal Health customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or related fields. The application process involves submitting an online application, completing any required assessments, and participating in interviews. Familiarity with healthcare products and computer systems can be advantageous.

What are popular job titles related to Cardinal Health Customer Service jobs in Virginia?

For Cardinal Health Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Cardinal Health Customer Service jobs in Virginia look for?

The top searched job categories for Cardinal Health Customer Service jobs in Virginia are:

Infographic showing various Cardinal Health Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Inbound Operations Manager (Full Time, Days)

Roanoke, VA • On-site

3M HEALTHCARE
10K+ employees

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Schedule- 6:00am- 4:30pm or until finish What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Manager, Warehouse Operations Inbound oversees the building's inbound processing, including receiving, put away, and returns to achieve operational efficiency and safety. Through successful operational and people management, this job delivers on the business unit's short-term goals, improves profitability, and develops the business unit's warehouse talent. This job also responds to urgent customer needs or supply disruptions to ensure customer commitments are fulfilled. Responsibilities Oversees daily inbound processing operations including receiving, put away, and returns. Ensures operations are in compliance to the business unit's standard operating procedures and implements operational changes cascaded from the Site Director. Directs people management processes for the warehouse, including staffing, training and development, and talent management for 4 direct reports, 50 indirects staff. Recognizing the employees' diverse skillsets and levels of experience, provides motivational leadership and champions a culture of high performance, learning, and safety. Responds to disruptions in inbound processing and ensures that customer commitments are fulfilled. Communicates with Sales and Customer Service teams within the business unit to understand customer concerns and makes adjustments to operations and people resources in response. Manages all safety trainings and procedures for warehouse operations, ensuring that operations are in compliance with safety regulations and best practices. Applies knowledge of warehouse safety to continuously and proactively mitigate risks. Monitors performance and productivity metrics and reports on operational outcomes to Site Director. Qualifications 8-12 years of experience, preferred Bachelor's degree in related field, or equivalent work experience, preferred What is expected of you and others at this level Manages department operations and supervises professional employees, front line supervisors and/or business support staff Participates in the development of policies and procedures to achieve specific goals Ensures employees operate within guidelines Decisions have a short term impact on work processes, outcomes and customers Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management Interactions normally involve resolution of issues related to operations and/or projects Gains consensus from various parties involved Anticipated salary range: $87,700 - $125,300 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 7/6/2026. If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience, skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. #J-18808-Ljbffr