Cardinal Health Customer Service Jobs Near Me

Anticipated salary range: $67,500 - $96,300

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 9/20/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Shift schedule is: 1:00pm - 9:30pm (or until completion) Monday-Friday. Must be available to work overtime as necessary due to business needs.

What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Job Summary
The Supervisor, Warehouse Operations supervises a team of Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.
 

Responsibilities: 

•  Directs and manages a team of 35-40 warehouse associates to achieve timely distribution and receipt of products and motivate employees to ensure that predetermined productivity and quality standards are achieved. 

• Monitors site productivity standards and holds associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed.  

• Adheres to budgetary guidelines and works to meet Distribution Center objectives and operational goals while maintaining standards pertaining to quality and inventory. 

• Drives and participates in continuous improvement projects and initiatives. 

• Performs daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner. 

• Coordinates maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs. 

• Actively engages in employee development, which includes training, coaching, counseling, and performance appraisals. 

• Collaborates with cross functional teams at all levels within the organization, specifically within HR groups daily. 

• Interviews and makes hiring decisions for lead and associate level roles.   

• Maintains general responsibility for disciplinary process in the area of counseling, oral and written warnings; ensure a productive work climate in the warehouse operation. 

• Prepares ad hoc reports, as necessary using Excel (or any other necessary programs) 

• Reviews attendance/PTO records and ensures scheduling is maintained. 

• Holds staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.

• Majority of work day is spent on the floor while balancing administrative duties.

Qualifications:

• High school diploma, GED or equivalent work experience preferred; Bachelor’s degree a plus 

• 4-8 years related experience, preferred 

• Prior experience with continuous improvement projects and initiatives 

• Strong written and verbal communication skills 

• Previous experience leading a team 

• Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets)  

• Experience working within ERP’s (SAP or Manhattan) preferred   

What is expected of you and others at this level:

• Coordinates and supervises the daily activities of operations or business staff

• Administers and exercises policies and procedures

• Ensures employees operate within guidelines

• Decisions have a direct impact to work unit operations and customers

• Frequently interacts with subordinates, customers, and peer groups at various management levels

• Interactions normally involve information exchange and basic problem resolution

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.