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Online Chat Operator Jobs in Virginia (NOW HIRING)

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... chat and web browsers to perform their duties. The processes that the Customer Service ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... chat and web browsers to perform their duties. The processes that the Customer Service ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

Recharged

Automotive Photography Assistant

Richmond, VA · On-site

... for our online inventory. Operating within our dedicated indoor facility, you will use a mobile ... video chat ready with good sound and no distracting backgrounds, [in-person] dressed business ...

Recharged

Automotive Photography Assistant

Richmond, VA · On-site

... for our online inventory. Operating within our dedicated indoor facility, you will use a mobile ... video chat ready with good sound and no distracting backgrounds, [in-person] dressed business ...

Recharged

Automotive Photography Assistant

Richmond, VA · On-site

... for our online inventory. Operating within our dedicated indoor facility, you will use a mobile ... video chat ready with good sound and no distracting backgrounds, [in-person] dressed business ...

CWPS

Corporate IT Support Technician

Chantilly, VA · On-site

$22 - $30.25/hr

Strong working knowledge of Windows operating systems; basic macOS support experience preferred ... Experience supporting Microsoft 365 services, including Exchange Online, Teams, SharePoint Online ...

Red River

Corporate IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Strong working knowledge of Windows operating systems; basic macOS support experience preferred ... Experience supporting Microsoft 365 services, including Exchange Online, Teams, SharePoint Online ...

American Dining Creations

Chef Manager

Harrisonburg, VA

$70K - $75K/yr

Proficient with Microsoft Office, CATERTRAX and other online order systems. * Ability to work a ... Recognized by NAMA and our peers as Operator of the Year , we combine national capabilities with a ...

Nightwing

Action Officer

Arlington, VA · On-site

... chat). * Monitoring and consolidating new and existing tasks/requirements using customer online ... operating system hardening, cyber hygiene techniques, and cybersecurity defense policies ...

Nwis

Action Officer

Arlington, VA · On-site

... chat). * Monitoring and consolidating new and existing tasks/requirements using customer online ... operating system hardening, cyber hygiene techniques, and cybersecurity defense policies ...

Nightwing

Action Officer

Arlington, VA · On-site

... chat). • Monitoring and consolidating new and existing tasks/requirements using customer online ... operating system hardening, cyber hygiene techniques, and cybersecurity defense policies ...

All JobsOnline Chat Operator JobsOnline Chat Operator Jobs in Virginia

Online Chat Operator information

See Virginia salary details

$12

$20

$29

How much do online chat operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for online chat operator in Virginia is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.64 per hour, depending on experience, location, and employer.

What is an online chat operator?

An Online Chat Operator is responsible for engaging with customers via live chat to provide support, answer questions, and assist with inquiries. This role typically involves responding to messages in real-time, troubleshooting issues, and ensuring customer satisfaction. Chat operators often work in customer service, sales, or technical support for various industries. Strong typing skills, good communication, and the ability to multitask are essential for success in this role. Many online chat operator positions allow for remote work, making it a flexible job option.

What skills and qualifications are needed to be an online chat operator?

To thrive as an Online Chat Operator, you need excellent written communication, fast typing abilities, and a high school diploma or equivalent qualification. Familiarity with CRM systems, live chat platforms, and basic troubleshooting tools is often expected. Strong problem-solving skills, patience, and the ability to multitask effectively help operators excel in customer interactions. These competencies are essential for delivering prompt, accurate support and fostering positive customer experiences in a digital environment.

What are common challenges faced by online chat operators and how can they be managed?

Online Chat Operators often handle multiple conversations simultaneously, which can make prioritizing requests and maintaining focus challenging. Additionally, interpreting customer concerns accurately without verbal cues requires careful reading and attention to detail. Effective time management, the use of preset responses, and clear communication can help manage these challenges. Many companies also provide ongoing training and support to help chat operators stay up-to-date with products and procedures, ensuring a smoother workflow and positive interactions.

What are the most commonly searched types of Chat Operator jobs in Virginia?

The most popular types of Chat Operator jobs in Virginia are:

What are popular job titles related to Online Chat Operator jobs in Virginia?

For Online Chat Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Online Chat Operator jobs in Virginia look for?

The top searched job categories for Online Chat Operator jobs in Virginia are:

What cities in Virginia are hiring for Online Chat Operator jobs?

Cities in Virginia with the most Online Chat Operator job openings:

Online Chat Operator jobs near you
Infographic showing various Online Chat Operator job openings in Virginia as of August 2026, with employment types broken down into 58% Full Time, 39% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $41,944 per year, or $20.2 per hour.

Director of Sales and Marketing Technology

Reston, VA • On-site

Stanley Martin Homes
501 - 1,000 employees
Learn more about Stanley Martin Homesexternal

Full-time

Medical, Life, Retirement, PTO

Posted 28 days ago

Job description

Who is Stanley Martin Homes?
At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does.
Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first.
Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible.
If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of.
Explore Opportunities Today
A day in the life
You partner daily with Digital Marketing, Sales leadership, OSCs, Marketing Operations, and IT/ to translate business requests into technical requirements and scalable solutions. You balance strategic initiatives, platform roadmaps, integrations, and new capability rollouts with day-to-day operational support, prioritizing work, mitigating risk, and keeping our platforms stable, secure, and adopted. You lead and develop your team, coordinate vendors, and report progress and impact to the Vice President of Digital Marketing.
What is Stanley Martin looking for ?
  • Proven experience owning and administering Salesforce (Sales Cloud required; Marketing Cloud and/or Data Cloud strongly preferred), including configuration, security, and integrations.
  • Demonstrated leadership of a marketing/sales technology function and a modern MarTech stack, ideally in homebuilding, real estate, or another B2C environment.
  • Strong ability to translate business needs into technical requirements and to anticipate downstream impacts and risk.
  • Experience with automation, data governance, vendor management, documentation, and driving user adoption.
  • Excellent cross-functional communication and the ability to lead, mentor, and develop a technical team.
  • A college degree or commensurate experience.

Must Haves
  • Extensive experience in a leadership role overseeing Salesforce implementations and managing other marketing technologies, including email marketing, AI, and online chat, within a similar industry.
  • In-depth knowledge of Salesforce CRM, Marketing Cloud, and related products.
  • Salesforce Administrator and Developer certifications are highly desirable.
  • Familiarity with a broad range of marketing technologies and their integration points, with specific expertise in email marketing, AI, and online chat.
  • Strong strategic thinking, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Proven ability to collaborate effectively with cross-functional teams.
  • Results-oriented with a focus on driving revenue growth through Salesforce and marketing technology optimization.

What's In It For Me:
  • Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
  • Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)
  • Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care
  • 12 weeks of paid maternity leave through our Short-Term Disability Plan
  • Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
  • Continue your education with tuition and certification reimbursement
  • Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave
  • Protect yourself from identity theft or travel mishaps with our no-cost coverage
  • Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon
  • Get access to your paycheck early with an advanced pay option through Dayforce Wallet
  • Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more

Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation's fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by Builder Magazine, Stanley Martin Homes is driven to deliver on its mission to "design and build homes people love at a price they can afford."
At Stanley Martin Homes, you're not just joining a company-you're joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams.
To hear from our team members about why they love working at Stanley Martin Homes, click here.
This position pays between $149,200.00 to $166,500.00 annually plus bonus.

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