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Chat Shop Jobs in Virginia (NOW HIRING)

Sales Associate/Barista

Alexandria, VA ยท On-site

$10.50 - $12.50/hr

... morning chat with a regular. We're all about the Dolce Life, the Sweet Life. Dolci Gelati in ... Basic duties include making coffee drinks, serving gelato, POS operation, and general shop ...

Sales Associate/Barista

Alexandria, VA ยท On-site

$10.50 - $12.50/hr

... morning chat with a regular. We're all about the Dolce Life, the Sweet Life. Dolci Gelati in ... Basic duties include making coffee drinks, serving gelato, POS operation, and general shop ...

Be Seen First

Overview If you've worked as an auto mechanic, body shop technician, car audio installer, or have ... We'd love to chat. Apply and we'll reach out for a conversation. What We're Looking For

... Chat Outs. * Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops. * Assists in ...

Team Member (Sales Associate)

Charlottesville, VA ยท On-site

$13 - $17.75/hr

We're a thrift shop/resale store so we buy and sale kid's stuff that is fun, clean, current, and ... We would love to chat and see if we're the right fit for you! At Kid to Kid, we offer: โ€ข Flexible ...

Assistant Store Manager

Richmond, VA ยท On-site

$18.50 - $24.99/hr

... Chat Outs. * Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops. * Assists in ...

Customer Service Representative

Danville, VA ยท On-site

$16.04 - $18.07/hr

... body shops and/or other locations including residences. In addition to other office support ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

Flexible Schedule We'd love to chat with you and see if our career opportunity would be right for ... Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable ...

Upward mobility We'd love to chat with you and see if our career opportunity would be right for you ... Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable ...

Employee discount We'd love to chat with you and see if our career opportunity would be right for ... Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable ...

Field Auto Adjuster - Springfield, VA

Springfield, VA ยท On-site +1

$67K - $90K/yr

No two days are the same-whether you're evaluating damage on-site or collaborating with body shops ... The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers ...

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Chat Shop information

What is a Chat Shop agent?

A Chat Shop agent is a professional who provides live chat support for customers on behalf of businesses. Their primary role is to engage with website visitors in real time, answer questions, resolve issues, and guide customers through the sales or support process. Chat Shop agents are trained in communication, problem-solving, and customer service, ensuring that every interaction is helpful and positive. They often work remotely, using specialized chat software to manage multiple conversations efficiently. Their goal is to improve customer satisfaction and increase business conversions through effective online communication.

What are the typical daily responsibilities of a Chat Shop live chat agent?

As a Chat Shop Live Chat Agent, your daily responsibilities typically include engaging with website visitors in real-time, answering their questions, assisting with product or service information, and resolving concerns to enhance customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and collaborating with team members to ensure consistent and effective communication. The role requires multitasking across multiple chat windows, adhering to quality and response time standards, and continuously learning about new products or updates to provide the most accurate information.

What are the key skills and qualifications needed to thrive as a Chat Shop live chat agent, and why are they important?

To thrive as a Chat Shop Live Chat Agent, you need strong written communication, typing proficiency, and customer service skills, often supported by experience in customer-facing roles. Familiarity with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional listening skills, patience, and the ability to multitask help agents build rapport and resolve inquiries efficiently. These competencies are vital for delivering prompt, high-quality support and ensuring positive customer experiences in a digital environment.

What is the difference between Chat Shop vs Customer Service Representative?

AspectChat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or in a call center settingOffice or remote, interacting with customers via phone or in person
Industry UsageCommon in e-commerce, retail, and online servicesWidespread across various industries including retail, telecom, and finance
Search & Comparison IntentOften searched for as online customer support rolesCompared for traditional customer service jobs

While both roles involve assisting customers, a Chat Shop typically refers to online support roles focused on chat-based communication, often in e-commerce or retail settings. Customer Service Representatives may handle inquiries via phone, email, or in person across multiple industries. The main differences lie in the communication medium and work environment, but both require strong communication skills and a focus on customer satisfaction.

Does chat shop offer remote work options?

Chat Shop offers remote work options for some customer service and chat support roles, allowing employees to work from home. These positions typically require good communication skills and familiarity with online chat tools. Availability of remote work may vary based on the specific role and company policies.

What are the most commonly searched types of Chat Shop jobs in Virginia?

The most popular types of Chat Shop jobs in Virginia are:

Infographic showing various Chat Shop job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Sales Associate/Barista

Alexandria, VA โ€ข On-site

$10.50 - $12.50/hr

Part-time

Re-posted 5 days ago


Job description

Ciao! Dolci Gelati, located in the heart of Old Town Alexandria is where locals and tourists alike meet to enjoy the best quality gelato, espresso drinks, and other innovative concepts. Old Town Dolci Gelati is all about the PEOPLE and creating a unique, welcoming, friendly environment for both staff and customers alike. We strive to be innovative, while perfecting the simplicities of a good cup of a coffee or a brief morning chat with a regular. We’re all about the Dolce Life, the Sweet Life.

Dolci Gelati in Alexandria, VA is owned and operated by Wahoo Food Group. WFG is an established company with a startup’s mentality of seeking growth opportunities. We have partnered with many brands and rights holders, from the Washington Nationals to small local farmers markets. Wherever there’s person in need of a sweet treat, we’re there!

Job Description

We are seeking highly motivated, friendly sales associates to work in a fun, team-oriented environment in our shop in Old Town Alexandria. Basic duties include making coffee drinks, serving gelato, POS operation, and general shop maintenance.

Requirements

- 18+ years of age

-Must be able to work weekdays

-Flexibility to potentially work weekends, and some holidays

- Exceptional interpersonal and customer service skills

-Ability and motivation to become knowledgeable in coffee, gelato, and other products

-No prior coffee/barista experience is necessary but preferred

-Must be in good health, with the ability to stand for extended periods of time and lift at least 40 pounds

Benefits:

Part-time

Job Type: Part-time

Salary: $10.50 to $12.00 /hour + Tips.  Total compensation averages between $15 to $20/hour