Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
Newport News, VA ยท On-site
$17 - $22.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
Newport News, VA ยท On-site
$17 - $22.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
$17 - $22.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
$17 - $22.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
$17 - $22.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
$17 - $22.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
$16.25 - $21.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
$16.25 - $21.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
$16.25 - $21.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Service Coordinator (BDC) / Receptionist
$16.25 - $21.25/hr
Respond quickly to internet, phone and live chat inquiries. * Making Service appointments for guest. * Manage inbound and outbound calls, emails, and other communications. * Follow up with no-show ...
Sales Associate, Jewelry
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Quick apply
Sales Associate, Jewelry
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Sales Associate, Jewelry
Fairfax, VA ยท On-site
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Sales Associate, Jewelry
Fairfax, VA ยท On-site
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Sales Associate, Jewelry
Fairfax, VA ยท On-site
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Sales Associate, Jewelry
Fairfax, VA ยท On-site
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Business Development Agent
Newport News, VA ยท On-site
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Business Development Agent
Newport News, VA ยท On-site
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Business Development Agent
Newport News, VA ยท On-site
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Business Development Agent
Newport News, VA ยท On-site
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Business Development Agent
Newport News, VA ยท On-site
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Business Development Agent
Newport News, VA ยท On-site
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Business Development Agent
Newport News, VA ยท On-site
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Business Development Agent
Newport News, VA ยท On-site
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Patient Scheduling Specialist
Madison Heights, VA ยท On-site
$17.50 - $22.25/hr
Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are ... Management may modify, add or remove any job functions as necessary, or as changing organizational ...
Patient Scheduling Specialist
Madison Heights, VA ยท On-site
$17.50 - $22.25/hr
Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are ... Management may modify, add or remove any job functions as necessary, or as changing organizational ...
Sales Associate
Newport News, VA ยท On-site
$13.25 - $18/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Sales Associate
Newport News, VA ยท On-site
$13.25 - $18/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Live Chat Manager information
See Virginia salary details
$22.8K - $30K
4% of jobs
$30K - $37.1K
10% of jobs
$42.9K is the 25th percentile. Wages below this are outliers.
$37.1K - $44.3K
14% of jobs
$44.3K - $51.5K
16% of jobs
The median wage is $57.6K / yr.
$51.5K - $58.6K
7% of jobs
$58.6K - $65.8K
10% of jobs
$69.4K is the 75th percentile. Wages above this are outliers.
$65.8K - $73K
29% of jobs
$73K - $80.1K
4% of jobs
$80.1K - $87.3K
3% of jobs
$87.3K - $94.5K
1% of jobs
$94.5K - $101.6K
2% of jobs
$22.8K
$60.8K
$101.6K
How much do live chat manager jobs pay per year?
What is a Live Chat Manager job?
A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.
What are the typical daily responsibilities of a Live Chat Manager?
A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.
What are the key skills and qualifications needed to thrive in the Live Chat Manager position, and why are they important?
To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 24 days ago
Job description
Make your automotive career a priority by joining the team at Priority Automotive. Our dealerships are part of one of the most successful automotive groups in the country. Join us on our way to the top!
We offer an excellent compensation package for full-time employees including:
- 401K/Profit Sharing
- Health/Dental/Vision
- Personal Time Off Policy
- Professional Atmosphere
- Opportunity for Advancement
- Monthly birthday and anniversary eventsย
- Yearly, company wide, celebration
- Answer customer calls and establish follows-up after Service appointments.
- Respond quickly to internet, phone and live chat inquiries.
- Making Service appointments for guest.
- Manage inbound and outbound calls, emails, and other communications.
- Follow up with no-show appointments, calling on parts and working on other list to have customers to come in for their service.
- Keeping positive relationships with teammates, Service team and dealership management.
- Scanning for Service and Parts invoices
- Office duties.
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driverโs license
- DMV check, background check and drug test