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Live Chat Assistant Jobs in Virginia (NOW HIRING)

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Manufacturing Engineering System

$28.81/hr

... g., live video/live chat, etc.) to authorized clients (counselor support services will be IAW ... Assist clients in completing requirements for admission into military schools or commissioning ...

Manufacturing Engineering System

$28.81/hr

... g., live video/live chat, etc.) to authorized clients (counselor support services will be IAW ... Assist clients in completing requirements for admission into military schools or commissioning ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... * Assist in maintaining internal business tools (e.g., Jira, Zendesk workflows, CRM integrations ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon

Product Support Engineer

Fairfax, VA · On-site

... * Assist in maintaining internal business tools (e.g., Jira, Zendesk workflows, CRM integrations ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... * Assist in maintaining internal business tools (e.g., Jira, Zendesk workflows, CRM integrations ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Accendra

Branch Operations Team Manager

Hampton, VA · On-site

$57K - $61K/yr

... phone, live chat and other methods. Most importantly, this position provides guidance and ... May assist Sales when necessary to maintain contact with major accounts and key referral sources ...

iboss

Technical Account Manager

Richmond, VA · On-site

... live chat, email, web-based ticket systems, telephone, and in some cases in-person interactions. Interactions are primarily proactive, outbound, and on a customer-defined cadence. You will assist ...

iboss

Technical Account Manager

Richmond, VA

... live chat, email, web-based ticket systems, telephone, and in some cases in-person interactions. Interactions are primarily proactive, outbound, and on a customer-defined cadence. You will assist ...

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All JobsLive Chat JobsLive Chat Assistant JobsLive Chat Assistant Jobs in Virginia

Live Chat Assistant information

How much do live chat agents get paid?

Live chat assistants typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional incentives or flexible schedules, especially for remote positions requiring good communication skills and familiarity with chat tools.

How can I become a live chat agent?

To become a live chat assistant, candidates typically need strong written communication skills, basic computer proficiency, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided on the job to familiarize new agents with company tools and protocols.

What are some common challenges Live Chat Assistants face when managing multiple conversations simultaneously?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What are the key skills and qualifications needed to thrive as a Live Chat Assistant, and why are they important?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What jobs pay 4000 a week without a degree?

Live chat assistant roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, certifications, or a proven track record rather than formal degrees.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

What are Live Chat Assistants?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.

How can I make $2000 a week working from home?

A Live Chat Assistant can potentially earn $2000 a week by working multiple shifts, gaining experience, and providing high-quality customer support. Earning this level of income often requires consistent hours, strong communication skills, and experience with chat platforms or CRM tools. Some roles may also offer bonuses or performance incentives to increase earnings.
What are the most commonly searched types of Live Chat jobs in Virginia? The most popular types of Live Chat jobs in Virginia are:
What are popular job titles related to Live Chat Assistant jobs in Virginia? For Live Chat Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Live Chat Assistant jobs in Virginia look for? The top searched job categories for Live Chat Assistant jobs in Virginia are:
What cities in Virginia are hiring for Live Chat Assistant jobs? Cities in Virginia with the most Live Chat Assistant job openings:
Live Chat Assistant jobs near you
Infographic showing various Live Chat Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Student Worker - (Library References)

Student Worker - (Library References)

Regent University

Virginia Beach, VA • On-site

$12.77 - $15/hr

Part-time

Posted 9 days ago

Regent University rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

254th of 612 rated colleges and universities

Job description

Student Worker - (Library References)
Job no: 50000314
Work type: Part time
Location: Virginia Beach
Categories: Student & Temporary
This role will be filled by either two 10 hour positions or one 20 hour position. Looking for part-time Master's or Doctorate level research or instruction assistant for the University Library by summer or fall 2026.
Responsibilities:
  • Provide friendly, professional informational and research assistance in multiple formats: in-person, telephone, email, live chat, etc.
  • Add reference transactions to the analytics database
  • Assist with the preparation of reports as needed
  • other duties as assigned

Requirements:
  • Excellent customer service skills
  • Ability to communicate in a clear, effective manner
  • Strong research and analytical skills
  • Ability to follow instructions and work with a team, demonstrating awareness of each of the library's departmental responsibilities
  • Self-motivated to complete a work schedule and tasks with limited supervision
  • Must be able to work effectively and responsibly with library patrons in a public service environment and to serve a variety of people
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity

Salary: $12.77 - $15.00 per hour
Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
Benefits
Not benefits eligible
#LI-DNI
Advertised: 20 Feb 2026 Eastern Standard Time
Applications close: 20 Aug 2026 Eastern Daylight Time
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