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Text Chat Agent Jobs in Virginia (NOW HIRING)

Acara Solutions

Buyer

Richmond, VA · On-site

AI agent role is to help speed up your hiring process by answering questions, confirming basic ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

All JobsText Chat Agent JobsText Chat Agent Jobs in Virginia

Text Chat Agent information

See Virginia salary details

$5

$16

$24

How much do text chat agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for text chat agent in Virginia is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What is a Text Chat Agent job?

A Text Chat Agent is a customer support representative who assists customers through live chat or messaging platforms. They handle inquiries, resolve issues, provide product information, and ensure a smooth customer experience without phone interactions. This role requires strong typing skills, problem-solving abilities, and a customer-centric approach. Many businesses, including e-commerce, tech support, and service industries, employ text chat agents to enhance customer service.

How much do chat agents get paid?

Chat agents typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional incentives or flexible schedules, especially for remote positions.

How do I become a text chat agent?

To become a text chat agent, you typically need strong communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols. Relevant experience in customer support or online communication can improve your chances of securing a position.

What does a typical workday look like for a Text Chat Agent?

As a Text Chat Agent, your workday typically involves managing multiple chat conversations with customers, answering inquiries, resolving complaints, and providing product or service information in real time. You will use chat platforms and customer databases to track interactions, escalate complex issues to specialized teams, and document resolutions accurately. Most Text Chat Agents work as part of a remote or in-office customer service team, collaborating with supervisors and colleagues to meet service goals. This role requires consistent attention to detail, quick response times, and clear written communication throughout your shift.

How to make 1000 a week remotely?

A Text Chat Agent can earn $1,000 or more weekly by working full-time hours, providing high-quality customer support, and gaining experience in specialized industries. Increasing earnings may involve taking on multiple clients, improving communication skills, and utilizing relevant tools like CRM software. Consistent performance and time management are key to reaching this income level remotely.

Can I get paid just to text people?

A Text Chat Agent role involves communicating with clients or customers via text messaging, often providing support or information. These jobs typically pay per chat, message, or hour, and may require good communication skills and familiarity with chat platforms. Payment is usually based on productivity rather than a flat salary, and some positions may require training or certification.

What are the key skills and qualifications needed to thrive in the Text Chat Agent position, and why are they important?

To thrive as a Text Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, CRM systems, and chat software like Zendesk or LiveChat is often required. Strong multitasking, empathy, and problem-solving abilities set top performers apart in this role. These skills ensure customers receive timely, clear assistance and that issues are resolved efficiently, leading to higher satisfaction and loyalty.

What are the most commonly searched types of Text Chat Agent jobs in Virginia? The most popular types of Text Chat Agent jobs in Virginia are:
What are popular job titles related to Text Chat Agent jobs in Virginia? For Text Chat Agent jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Text Chat Agent jobs in Virginia look for? The top searched job categories for Text Chat Agent jobs in Virginia are:
Text Chat Agent jobs near you
Infographic showing various Text Chat Agent job openings in Virginia as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,358 per year, or $17 per hour.
Customer Care Representative

Customer Care Representative

24 Seven Talent

Falls Church, VA • Remote

$40K - $46K/yr

Full-time

Medical, Vision

This job post has expired today. Applications are no longer accepted.

Job description

19 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from 24 Seven Talent Manager, Talent Solutions | 24 Seven Talent $20/hr + benefits on W2 Onsite in Falls Church, VA 22042 Shift: Monday-Thursday 9:00am-7:30pm and every other weekend Contract through November 2025 Position Summary: The Customer Care Coordinator II (CC II) plays a critical role in supporting our emergency response operations by answering and processing emergency calls made to the High Reliability Operations Center. This individual collaborates closely with clinical and security personnel to deploy resources during critical events and provides limited triage support for emergent patient calls. The CC II also serves as secondary support for Inova's patient customer service lines. Success in this role requires strong critical thinking skills, the ability to process and act upon complex instructions quickly, and effective communication across multiple channels. Proficiency in call center operations, a solid understanding of medical terminology, and familiarity with hospital protocols are essential. Key Responsibilities: Answer and process all enterprise emergency response calls with precision and adherence to protocol. Rapidly assess critical patient or safety events, initiate appropriate response plans, and coordinate medical and security deployments. Collaborate with onsite clinical and security teams to escalate and deploy additional resources as needed. Communicate critical events to internal High Reliability Operations Center teams to ensure situational awareness and operational readiness. Assist care site leaders in scripting and disseminating advisory alerts via PA systems and Text Alert system during safety events. Triage calls from Inova program patients presenting emergent healthcare needs, following established workflows and escalation protocols. Conduct routine status checks on primary and backup systems and actively participate in downtime drills; complete and maintain relevant checklists. Document reportable incidents in shift reports and ensure timely and accurate distribution to relevant stakeholders. Provide shift handovers and mentor new team members to ensure consistent performance and knowledge transfer. Support departmental performance standards and contribute to process improvement initiatives. Serve as a first line of support for teammates and handle patient-related escalations in the absence of the shift leader. Perform other duties as assigned. Interested? Apply today! Seniority level Seniority level Entry level Employment type Employment type Temporary Job function Job function Customer Service Industries Hospitals and Health Care and Public Health Referrals increase your chances of interviewing at 24 Seven Talent by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Customer Care Representative jobs in Falls Church, VA . Customer Service Representative - Remote Customer Service Representative - Tysons Corner Center Customer Service Representative - State Farm Agent Team Member Washington, DC $30,000.00-$35,000.00 1 year ago Customer Service Representative - Phone and Chat - Washington, DC Washington, DC $18.00-$21.60 10 months ago Provider Customer Service Call and Chat Representative - Remote in DC, VA, or MD Customer Service Representative - State Farm Agent Team Member Customer Service Representative at The Bartlett Customer Service Representative - Phones and Chat Showroom Customer Service Representative Customer Service Representative - State Farm Agent Team Member Suitland, MD $25,000.00-$45,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member Capitol Heights, MD $40,000.00-$46,000.00 1 year ago Showroom Customer Service Representative Customer Service Representative- No Cold Calling Customer Service Representative at The Zoe We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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