This is a remote role, but the following locations are excluded: OCONUS, California, Colorado ... live chat. CSRs have excellent written and verbal communication skills and are savvy in working ...
This is a remote role, but the following locations are excluded: OCONUS, California, Colorado ... live chat. CSRs have excellent written and verbal communication skills and are savvy in working ...
WFE Operations Support Rep (Bilingual-Spanish)
Herndon, VA · On-site +1
$19.50 - $29.75/hr
Monitor inbound email and Live Chat interactions during hours of operation. * Provide direct ... remote location. * Faculty and Federal Work Study roles require access to work in setting which ...
WFE Operations Support Rep (Bilingual-Spanish)
Herndon, VA · On-site +1
$19.50 - $29.75/hr
Monitor inbound email and Live Chat interactions during hours of operation. * Provide direct ... remote location. * Faculty and Federal Work Study roles require access to work in setting which ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Richmond, VA · On-site +1
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Richmond, VA · On-site +1
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Richmond, VA · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Richmond, VA · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Richmond, VA · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Richmond, VA · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Work Mode: 100% Remote (US) * Location: Herndon, VA * Schedule: 40 hours/week * Duration: 08/17 ... Support SAP Analytics Cloud connectivity to HANA and S/4HANA: live/import connections, agent ...
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Work Mode: 100% Remote (US) * Location: Herndon, VA * Schedule: 40 hours/week * Duration: 08/17 ... Support SAP Analytics Cloud connectivity to HANA and S/4HANA: live/import connections, agent ...
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Remote Insurance Sales Agent
Richmond, VA · On-site +1
$50K - $175K/yr
This is a remote, commission-based opportunity for licensed agents who want access to quality leads ... live, automated, A.I., or prerecorded calls, including for marketing or recruiting purposes.
Remote Insurance Sales Agent
Richmond, VA · On-site +1
$50K - $175K/yr
This is a remote, commission-based opportunity for licensed agents who want access to quality leads ... live, automated, A.I., or prerecorded calls, including for marketing or recruiting purposes.
`Hiring Remote Entry-Level Leadership | Immediate Start | No Prior Experience Required
Virginia Beach, VA · On-site +1
Manage inbound and outbound communications (email, chat, phone) * Explain benefit plans clearly and ... Daily Live Coaching Sessions: Stay motivated with proven techniques * Flexible Hours: Perfect for ...
`Hiring Remote Entry-Level Leadership | Immediate Start | No Prior Experience Required
Virginia Beach, VA · On-site +1
Manage inbound and outbound communications (email, chat, phone) * Explain benefit plans clearly and ... Daily Live Coaching Sessions: Stay motivated with proven techniques * Flexible Hours: Perfect for ...
Spanish Bilingual Remote Customer Service Representative
Chesapeake, VA · On-site +1
$19 - $20.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal • $19.00/hr.Spanish ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Spanish Bilingual Remote Customer Service Representative
Chesapeake, VA · On-site +1
$19 - $20.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal • $19.00/hr.Spanish ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Call Center Remote Customer Service Representative
Richmond, VA · On-site +1
$17 - $18.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal • $17.00/hr. plus ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Call Center Remote Customer Service Representative
Richmond, VA · On-site +1
$17 - $18.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal • $17.00/hr. plus ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Call Center Remote Customer Service Representative
Richmond, VA · Remote
$17 - $18.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal · $17.00/hr. plus ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Call Center Remote Customer Service Representative
Richmond, VA · Remote
$17 - $18.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal · $17.00/hr. plus ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Spanish Bilingual Remote Customer Service Representative
Chesapeake, VA · Remote
$19 - $20.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal · $19.00/hr. Spanish ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Spanish Bilingual Remote Customer Service Representative
Chesapeake, VA · Remote
$19 - $20.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal · $19.00/hr. Spanish ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Call Center Remote Customer Service Representative
Richmond, VA · On-site +1
$17 - $18.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal • $17.00/hr. plus ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Call Center Remote Customer Service Representative
Richmond, VA · On-site +1
$17 - $18.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal • $17.00/hr. plus ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Call Center Remote Customer Service Representative
Richmond, VA · Remote
$17 - $18.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal · $17.00/hr. plus ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
Call Center Remote Customer Service Representative
Richmond, VA · Remote
$17 - $18.50/hr
... agent marketing and call center tools and services. Full-time/Seasonal · $17.00/hr. plus ... Application Data Entry * Online chat inquiries as assigned * Interpret and follow defined ...
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the ... Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56 ...
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the ... Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56 ...
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the ... Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56 ...
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the ... Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56 ...
Remote Support Technician, Journeyman
Arlington, VA · On-site +1
$43K - $54K/yr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Required qualifications to be successful in this role: • MUST live within a 50-mile radius of the ...
Remote Support Technician, Journeyman
Arlington, VA · On-site +1
$43K - $54K/yr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Required qualifications to be successful in this role: • MUST live within a 50-mile radius of the ...
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the ... Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56 ...
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the ... Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56 ...
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the ... Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56 ...
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the ... Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56 ...
Remote Live Chat Agent information
What does a remote live chat agent do?
A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.
What is a remote live chat agent?
A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.
What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?
To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.
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Remote Seasonal Customer Service Representative - $18 Vets MilSpouses
Hampton, VA • On-site, Remote
$18/hr
Full-time, Part-time
Medical, Retirement
Re-posted 6 days ago
Job description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
OCONUS, California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Iowa, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Oregon, Philadelphia (PA), Rhode Island, Vermont, Washington.
This is a product-based, escalation-heavy role that requires strong emotional intelligence and problem-solving skills. As a Customer Service Representative you will address customer concerns through a variety of channels including phone, email, and live chat. CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer.
Day in the Life
Respond to calls, emails, and live chats from customers in accordance with our policies and procedures; handle and resolve all customer concerns by providing accurate information with empathy and grace
Provide customers with support about the client's products and promotions, as well as general order information; provide assistance with processing orders and customizing designs
Identify and escalate priority issues that need immediate attention
Document customer interactions thoroughly and accurately in our CRM, while following departmental policies
Use support tools, training, including our knowledge base, to respond to inquiries and ensure our customer's satisfaction and a high quality service experience
Identify opportunities for improving the customer experience and share those with Customer Service leadership
Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs
#LI-Remote
Additional Qualifications/Responsibilities
Ideal Candidate
Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high volume environment
Able to take direction and quickly learn new procedures, processes, and products
Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals
Comfortable using technology; familiarity and experience with eCommerce a plus
Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy
Must Have's
A Bachelor's degree or equivalent work experience
1+ years of experience working with customers (preferably at a premium brand)
Excellent written and verbal communication skills
High attention to detail, are organized, and able to follow through
Experience with Salesforce or other CRM software a plus
Laptop or Desktop and noise-cancelling headphones
As part of this role, you'll be required to connect through the company's VPN (Virtual Private Network) on your own device. A VPN provides a secure, encrypted connection between your computer and our systems, protecting company data and ensuring you can safely access the tools you need to do your job.
Position Details
Pay Rate: $18/hour
Contract Length: September - December 2026
Schedule:
Training: Monday - Friday 10:30am - 7:30pm PST ~2.5 weeks
100% mandatory with no time off approved
Post-Training: TBD between the hours of 5am - 8pm PST (confirmed prior to offer)
Full-Time and Part-Time shifts available
What's in it for you?
100% remote
Yuna Health
EAP
401k
Perkspot
Compliance & Eligibility
Background & Screenings: Successful candidates must complete and pass a background check prior to their start date
Verification: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Work Environment: Because this is a remote work role, you must have a private, dedicated workspace that enables you to work independently and without interruptions.