Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Sales Associate
Newport News, VA · On-site
$13.25 - $18/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Sales Associate
Newport News, VA · On-site
$13.25 - $18/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Sales Associate
Newport News, VA · On-site
$13.25 - $18/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Sales Associate
Newport News, VA · On-site
$13.25 - $18/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Sales Associate
Newport News, VA · On-site
$13.25 - $18/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Sales Associate
Newport News, VA · On-site
$13.25 - $18/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Patient Scheduling Specialist
Madison Heights, VA · On-site
$17.50 - $22.25/hr
Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are ... Management may modify, add or remove any job functions as necessary, or as changing organizational ...
Patient Scheduling Specialist
Madison Heights, VA · On-site
$17.50 - $22.25/hr
Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are ... Management may modify, add or remove any job functions as necessary, or as changing organizational ...
Sales Associate
$12.75 - $17.25/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Quick apply
Sales Associate
$12.75 - $17.25/hr
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
BDC Sales Representative
Charlottesville, VA · On-site
$15 - $25/hr
... and live chat inquiries, ensuring satisfaction and increasing sales opportunities * Make outbound calls to follow up on unsold leads, missed appointments, and prior customer interest * Use CRM ...
BDC Sales Representative
Charlottesville, VA · On-site
$15 - $25/hr
... and live chat inquiries, ensuring satisfaction and increasing sales opportunities * Make outbound calls to follow up on unsold leads, missed appointments, and prior customer interest * Use CRM ...
BDC Sales Representative
$15 - $25/hr
... and live chat inquiries, ensuring satisfaction and increasing sales opportunities * Make outbound calls to follow up on unsold leads, missed appointments, and prior customer interest * Use CRM ...
Quick apply
BDC Sales Representative
$15 - $25/hr
... and live chat inquiries, ensuring satisfaction and increasing sales opportunities * Make outbound calls to follow up on unsold leads, missed appointments, and prior customer interest * Use CRM ...
BDC Sales Representative
$15 - $25/hr
... and live chat inquiries, ensuring satisfaction and increasing sales opportunities * Make outbound calls to follow up on unsold leads, missed appointments, and prior customer interest * Use CRM ...
BDC Sales Representative
$15 - $25/hr
... and live chat inquiries, ensuring satisfaction and increasing sales opportunities * Make outbound calls to follow up on unsold leads, missed appointments, and prior customer interest * Use CRM ...
Design escalation workflows from AI bot to live support through Google Chat and Google Meet, as ... Define AI governance, data management, and model lifecycle processes. * Optimize performance ...
Design escalation workflows from AI bot to live support through Google Chat and Google Meet, as ... Define AI governance, data management, and model lifecycle processes. * Optimize performance ...
Design escalation workflows from AI bot to live support through Google Chat and Google Meet, as ... Define AI governance, data management, and model lifecycle processes. * Optimize performance ...
Design escalation workflows from AI bot to live support through Google Chat and Google Meet, as ... Define AI governance, data management, and model lifecycle processes. * Optimize performance ...
To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers ... TAMs will work with government, K12, commercial and enterprise customers via live chat, email, web ...
To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers ... TAMs will work with government, K12, commercial and enterprise customers via live chat, email, web ...
Technical Account Manager
Richmond, VA · On-site
To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers ... TAMs will work with government, K12, commercial and enterprise customers via live chat, email, web ...
Technical Account Manager
Richmond, VA · On-site
To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers ... TAMs will work with government, K12, commercial and enterprise customers via live chat, email, web ...
Service Desk Technician
Luray, VA · On-site
$20/hr
... management and technical requirements in the intelligence, defense, homeland security ... Initial point of contact for customers via telephone, email or live chat to provide technical ...
Service Desk Technician
Luray, VA · On-site
$20/hr
... management and technical requirements in the intelligence, defense, homeland security ... Initial point of contact for customers via telephone, email or live chat to provide technical ...
Service Desk Technician
Luray, VA · On-site
$20/hr
... management and technical requirements in the intelligence, defense, homeland security and ... Initial point of contact for customers via telephone, email or live chat to provide technical ...
Service Desk Technician
Luray, VA · On-site
$20/hr
... management and technical requirements in the intelligence, defense, homeland security and ... Initial point of contact for customers via telephone, email or live chat to provide technical ...
Service Desk Technician with Security Clearance
Luray, VA · On-site
$20/hr
... management and technical requirements in the intelligence, defense, homeland security ... Initial point of contact for customers via telephone, email or live chat to provide technical ...
Service Desk Technician with Security Clearance
Luray, VA · On-site
$20/hr
... management and technical requirements in the intelligence, defense, homeland security ... Initial point of contact for customers via telephone, email or live chat to provide technical ...
Sales Manager/Private Event Manager In this role you will: * Grow sales through active prospecting ... Ability to work Live Chat 3-4 times a month. * Ability to be on-site at the home restaurant a ...
Sales Manager/Private Event Manager In this role you will: * Grow sales through active prospecting ... Ability to work Live Chat 3-4 times a month. * Ability to be on-site at the home restaurant a ...
Sales Manager/Private Event Manager In this role you will: * Grow sales through active prospecting ... Ability to work Live Chat 3-4 times a month. * Ability to be on-site at the home restaurant a ...
Sales Manager/Private Event Manager In this role you will: * Grow sales through active prospecting ... Ability to work Live Chat 3-4 times a month. * Ability to be on-site at the home restaurant a ...
... management of emergent calls in accordance with company policy. * Maintain patient chart demographics and Patient Portal for EMR software. * Respond to Live Chat and Cataract Self-Test inquiries.
... management of emergent calls in accordance with company policy. * Maintain patient chart demographics and Patient Portal for EMR software. * Respond to Live Chat and Cataract Self-Test inquiries.
Live Chat Manager information
See Virginia salary details
$22.8K - $30K
4% of jobs
$30K - $37.1K
10% of jobs
$42.9K is the 25th percentile. Wages below this are outliers.
$37.1K - $44.3K
14% of jobs
$44.3K - $51.5K
16% of jobs
The median wage is $57.6K / yr.
$51.5K - $58.6K
7% of jobs
$58.6K - $65.8K
10% of jobs
$69.4K is the 75th percentile. Wages above this are outliers.
$65.8K - $73K
29% of jobs
$73K - $80.1K
4% of jobs
$80.1K - $87.3K
3% of jobs
$87.3K - $94.5K
1% of jobs
$94.5K - $101.6K
2% of jobs
$22.8K
$60.8K
$101.6K
How much do live chat manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for live chat manager in Virginia is $60,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $68,400.00 per year, depending on experience, location, and employer.
What is a live chat manager?
A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.
What are the typical daily responsibilities of a live chat manager?
A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.
What are the key skills and qualifications needed to thrive in the live chat manager position, and why are they important?
To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.
What are the most commonly searched types of Live Chat jobs in Virginia? The most popular types of Live Chat jobs in Virginia are:
What are popular job titles related to Live Chat Manager jobs in Virginia? For Live Chat Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Live Chat Manager jobs in Virginia look for? The top searched job categories for Live Chat Manager jobs in Virginia are:
What cities in Virginia are hiring for Live Chat Manager jobs? Cities in Virginia with the most Live Chat Manager job openings:
Full-time
Medical, Dental, Retirement, PTO
Re-posted 4 days ago
Job description
BDC Agent with Experience preferred for our Buying Center location - growing market, good hours, training provided - flexible and fun.
Good attitude and a willingness to learn and be a part of a small and very important team.
Make your automotive career a priority by joining the team at Priority Automotive. Our dealerships are part of one of the most successful automotive groups in the country. Join us on our way to the top!
We offer an excellent compensation package for full-time employees including:
- 401K/Profit Sharing
- Health/Dental
- Vacation/Sick Leave
- Professional Atmosphere
- Opportunity for Advancement
- Monthly birthday and anniversary events
- Yearly sales Top Gun trip
- Yearly, company wide, celebration
Responsibilities
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Answer customer calls and establish follows-up with sales appointments.
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Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
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Provide customers with initial product information and direct them to the appropriate dealership resources.
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Present initial financing options based on customer needs.
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Follow up with leads that are not ready to make an appointment or no-show.
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Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
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Utilize CRM tracking system daily.
Qualifications
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At least one previous role based in customer service experience
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Excellent teammate with collaborative attitude and eagerness to improve
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Prompt and courteous demeanor
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Positive and hardworking personality
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Strong computer skills
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Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.