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Part Time Zendesk Jobs (NOW HIRING)

Storesight

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Monitor and resolve help tickets that come into Zendesk (Agent Relationship Management Platform) * Engage in cross-functional incident management and feedback loops * Troubleshoot errors and issues ...

Charter Tech Services

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IT Support Technician (Part-time)

Dixon, CA · On-site

$32 - $36/hr

IT Support Technician (Part-time) We are an IT support firm seeking an IT support technician to ... Managing and responding to tickets via ZenDesk More about the job: This job is located onsite at ...

Mark Morris Dance Group

Program Assistant

New York, NY

$41K - $52K/yr

This part-time position is situated primarily at the front desk of the Mark Morris Dance Center ... Respond to low-level inquiries in Zendesk, in-person and by phone; escalate complex issues to ...

Mark Morris Dance Group

Program Assistant

Brooklyn, NY · On-site

$40K - $51K/yr

This part-time position is situated primarily at the front desk of the Mark Morris Dance Center ... Respond to low-level inquiries in Zendesk, in-person and by phone; escalate complex issues to ...

iSpot

Customer Support Analyst

Bellevue, WA · Hybrid

$68K - $82K/yr

Queue & SLA Management ● Own and manage a daily, task-based Zendesk ticket queue, delivering a ... or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you ...

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How much do part time zendesk jobs pay per year?

As of Jun 8, 2026, the average yearly pay for part time zendesk in the United States is $112,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $127,000.00 per year, depending on experience, location, and employer.

Is Zendesk fully remote?

Part Time Zendesk roles are often offered as remote positions, allowing employees to work from home. However, the availability of remote work can vary depending on the employer and specific job requirements, so it is important to review the job listing for location and remote work policies.

What is the difference between Part Time Zendesk vs Part Time Customer Support Representative?

AspectPart Time ZendeskPart Time Customer Support Representative
Required SkillsZendesk platform proficiency, communication skillsCustomer service skills, communication skills
Work EnvironmentOnline, remote supportOnline or in-office, customer interaction
CertificationsZendesk certification preferredNot typically required
Industry UsageCustomer service, tech supportCustomer service, retail, tech support

Part Time Zendesk roles focus on managing customer support tickets using the Zendesk platform, requiring platform-specific skills and certifications. In contrast, Part Time Customer Support Representatives handle customer inquiries across various channels, often without platform-specific certifications. Both roles involve customer interaction but differ mainly in technical requirements and tools used.

What are some common challenges faced by part-time Zendesk agents, and how can they be managed?

Part-time Zendesk agents often face challenges such as staying up-to-date with ongoing customer issues and shifting team priorities, due to limited working hours. Effective communication with full-time colleagues and thorough documentation of customer interactions are key strategies to overcome these challenges. Additionally, utilizing Zendesk's collaboration tools and regularly reviewing team updates can help ensure continuity and provide consistent support to customers, even when working limited shifts.

What is a Part Time Zendesk job?

A Part Time Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, but on a part-time schedule rather than full-time hours. Employees in these roles may respond to customer inquiries, resolve issues, and help manage tickets within Zendesk. Depending on the company, tasks may also include creating knowledge base articles or reporting on customer service metrics. These positions are ideal for individuals seeking flexible work hours while still gaining experience in customer service or support roles.

What are the key skills and qualifications needed to thrive as a Part Time Zendesk Support Specialist, and why are they important?

To thrive as a Part Time Zendesk Support Specialist, you need strong customer service skills, problem-solving abilities, and experience with help desk operations, often supported by prior roles in customer support. Familiarity with Zendesk's ticketing system, live chat tools, and basic CRM functionalities is typically required, and Zendesk certifications can be advantageous. Excellent communication, patience, and time management are vital soft skills to effectively assist customers and handle multiple requests efficiently. These skills ensure prompt, accurate, and empathetic support, directly impacting customer satisfaction and retention.
More about Part Time Zendesk jobs
What cities are hiring for Part Time Zendesk jobs? Cities with the most Part Time Zendesk job openings:
What are the most commonly searched types of Zendesk jobs? The most popular types of Zendesk jobs are:
What states have the most Part Time Zendesk jobs? States with the most job openings for Part Time Zendesk jobs include:
What job categories do people searching Part Time Zendesk jobs look for? The top searched job categories for Part Time Zendesk jobs are:
Part Time Zendesk jobs near you
Infographic showing various Part Time Zendesk job openings in the United States as of May 2026, with employment types broken down into 6% Locum Tenens, 6% As Needed, 6% Temporary, 76% Contract, and 6% Nights. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $112,009 per year, or $53.9 per hour.

Agent Ambassador, Part-Time

Storesight

Fayetteville, AR • On-site

$26.50 - $36/hr

Part-time

Posted 15 days ago

Job description

About Storesight
Formed by the merger of Field Agent and Shelfgram, Storesight sets the standard for always-on retail intelligence. With a combination of advanced AI, an intuitive platform, and a massive field network, Storesight empowers CPG brands to enhance OSA, drive flawless execution, manage price perception, and launch new products at scale-faster than ever. Storesight captures shelf conditions across 480 categories, 5,000 brands, and 50,000 locations, and is trusted by 95% of the top 50 CPG firms in North America.
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
  • Provide best-in-class service and hospitality for Agents in the Field
  • Monitor and resolve help tickets that come into Zendesk (Agent Relationship Management Platform)
  • Engage in cross-functional incident management and feedback loops
  • Troubleshoot errors and issues with job builds cross-functionally with Account Management and Project Management Teams and system issues with Product Development Team
  • Troubleshoot reported app issues, escalating to Product Management Team accordingly
  • Practice empathy and servant leadership with all communication (internal and external)
  • Serve as subject matter expert on Storesight support systems and processes to assist the team
  • Respond to Agent chat, text, and phone requests via Zendesk (When required)
  • Deliver with excellence in all team and Agent communications and interaction

KEY SKILLS AND QUALIFICATIONS
  • Customer Service Driven
  • Proactive
  • Collaborative
  • Detail-Oriented
  • Problem Solver
  • Servant-Hearted
  • High Emotional Intelligence
  • Empathetic
  • Community-Building
  • Proven ability to manage multiple projects simultaneously.
  • Strong business writing and communication skills.
  • Demonstrated capability to deliver high-quality work in a fast-paced environment.
  • Experience in service industries, Storesight, CPG, or retail sectors is highly preferred

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