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Part Time Zendesk Jobs (NOW HIRING)

Storesight

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Monitor and resolve help tickets that come into Zendesk (Agent Relationship Management Platform) * Engage in cross-functional incident management and feedback loops * Troubleshoot errors and issues ...

Mark Morris Dance Group

Program Assistant

New York, NY

$41K - $52K/yr

This part-time position is situated primarily at the front desk of the Mark Morris Dance Center ... Respond to low-level inquiries in Zendesk, in-person and by phone; escalate complex issues to ...

Mark Morris Dance Group

Program Assistant

Brooklyn, NY · On-site

$40K - $51K/yr

This part-time position is situated primarily at the front desk of the Mark Morris Dance Center ... Respond to low-level inquiries in Zendesk, in-person and by phone; escalate complex issues to ...

iSpot

Customer Support Analyst

Bellevue, WA · Hybrid

$68K - $82K/yr

Queue & SLA Management ● Own and manage a daily, task-based Zendesk ticket queue, delivering a ... or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you ...

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Part Time Zendesk information

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$156.5K

How much do part time zendesk jobs pay per year?

As of Jun 10, 2026, the average yearly pay for part time zendesk in the United States is $112,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $127,000.00 per year, depending on experience, location, and employer.

Is Zendesk fully remote?

Part Time Zendesk roles are often offered as remote positions, allowing employees to work from home. However, the availability of remote work can vary depending on the employer and specific job requirements, so it is important to review the job listing for location and remote work policies.

What is the difference between Part Time Zendesk vs Part Time Customer Support Representative?

AspectPart Time ZendeskPart Time Customer Support Representative
Required SkillsZendesk platform proficiency, communication skillsCustomer service skills, communication skills
Work EnvironmentOnline, remote supportOnline or in-office, customer interaction
CertificationsZendesk certification preferredNot typically required
Industry UsageCustomer service, tech supportCustomer service, retail, tech support

Part Time Zendesk roles focus on managing customer support tickets using the Zendesk platform, requiring platform-specific skills and certifications. In contrast, Part Time Customer Support Representatives handle customer inquiries across various channels, often without platform-specific certifications. Both roles involve customer interaction but differ mainly in technical requirements and tools used.

What are some common challenges faced by part-time Zendesk agents, and how can they be managed?

Part-time Zendesk agents often face challenges such as staying up-to-date with ongoing customer issues and shifting team priorities, due to limited working hours. Effective communication with full-time colleagues and thorough documentation of customer interactions are key strategies to overcome these challenges. Additionally, utilizing Zendesk's collaboration tools and regularly reviewing team updates can help ensure continuity and provide consistent support to customers, even when working limited shifts.

What is a Part Time Zendesk job?

A Part Time Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, but on a part-time schedule rather than full-time hours. Employees in these roles may respond to customer inquiries, resolve issues, and help manage tickets within Zendesk. Depending on the company, tasks may also include creating knowledge base articles or reporting on customer service metrics. These positions are ideal for individuals seeking flexible work hours while still gaining experience in customer service or support roles.

What are the key skills and qualifications needed to thrive as a Part Time Zendesk Support Specialist, and why are they important?

To thrive as a Part Time Zendesk Support Specialist, you need strong customer service skills, problem-solving abilities, and experience with help desk operations, often supported by prior roles in customer support. Familiarity with Zendesk's ticketing system, live chat tools, and basic CRM functionalities is typically required, and Zendesk certifications can be advantageous. Excellent communication, patience, and time management are vital soft skills to effectively assist customers and handle multiple requests efficiently. These skills ensure prompt, accurate, and empathetic support, directly impacting customer satisfaction and retention.
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Part Time Zendesk jobs near you
Consumer Support Associate-Part Time

Consumer Support Associate-Part Time

Little Leaf Farms LLC

Mcadoo, PA • On-site

$16.75 - $21.75/hr

Part-time

Posted 23 days ago

Job description

Description:

The Consumer Support Associate is responsible for delivering exceptional support to Little Leaf Farms consumers through effective communication and issue resolution. They serve as a key point of contact for consumers -- responding to inquiries, addressing product related questions and concerns, and ensuring a positive experience that reflects and strengthens the brand.

Requirements:

Core Responsibilities:


· Answer and direct incoming phone and email inquiries through Zendesk.

· Track and manage all consumer feedback through Zendesk and Sprout Social.

· Generate weekly, monthly and yearly reports on consumer feedback.

· Escalate urgent feedback to appropriate teams in a timely manner.

· Manage and optimize customer service tools (phone, Zendesk, etc.).

· Mail coupons to consumers on a weekly basis.

Qualifications:

· At least 1 year of relevant experience in customer service.

· Excellent written and verbal communication skills to foster positive relationships with consumers.

· Comfortable working in and assisting others through company help desk software, such as Zendesk.

· Proficient knowledge of Microsoft Office tools and Outlook.

· Time management skills and the ability to establish reasonable and attainable deadlines for resolution.

· High attention to detail and strong organizational skills.

· Energetic and personable individual with a genuine passion for connecting with people.

· NOTE: This position requires weekend availability, hours per day are flexible.

· Fluent in Spanish is a plus.

Apply