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Part Time Zendesk Jobs (NOW HIRING)

Storesight

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Monitor and resolve help tickets that come into Zendesk (Agent Relationship Management Platform) * Engage in cross-functional incident management and feedback loops * Troubleshoot errors and issues ...

Carrot

Care Companion I

West Des Moines, IA

... part-time schedule * Flag trends or gaps you notice in resources, processes, or FAQs that could ... Platform utilization including Zendesk, Jira, Confluence, and Slack * Shadowing other Care ...

Carrot

Care Companion I

West Des Moines, IA · On-site

... part-time schedule * Flag trends or gaps you notice in resources, processes, or FAQs that could ... Platform utilization including Zendesk, Jira, Confluence, and Slack * Shadowing other Care ...

Lucid Software

Office Manager - Part-Time

Raleigh, NC · On-site

As a part-time Office Manager in Raleigh, you'll do exactly that. We truly believe our people are ... Help monitor the office Slack channel and Zendesk tickets related to the workplace. * Projects ...

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Part Time Zendesk information

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How much do part time zendesk jobs pay per year?

As of Aug 16, 2026, the average yearly pay for part time zendesk in the United States is $112,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $127,000.00 per year, depending on experience, location, and employer.

What is the difference between Part Time Zendesk vs Part Time Customer Support Representative?

AspectPart Time ZendeskPart Time Customer Support Representative
Required SkillsZendesk platform proficiency, communication skillsCustomer service skills, communication skills
Work EnvironmentOnline, remote supportOnline or in-office, customer interaction
CertificationsZendesk certification preferredNot typically required
Industry UsageCustomer service, tech supportCustomer service, retail, tech support

Part Time Zendesk roles focus on managing customer support tickets using the Zendesk platform, requiring platform-specific skills and certifications. In contrast, Part Time Customer Support Representatives handle customer inquiries across various channels, often without platform-specific certifications. Both roles involve customer interaction but differ mainly in technical requirements and tools used.

What are some common challenges faced by part time Zendesk agents, and how can they be managed?

Part-time Zendesk agents often face challenges such as staying up-to-date with ongoing customer issues and shifting team priorities, due to limited working hours. Effective communication with full-time colleagues and thorough documentation of customer interactions are key strategies to overcome these challenges. Additionally, utilizing Zendesk's collaboration tools and regularly reviewing team updates can help ensure continuity and provide consistent support to customers, even when working limited shifts.

What is a part time Zendesk?

A Part Time Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, but on a part-time schedule rather than full-time hours. Employees in these roles may respond to customer inquiries, resolve issues, and help manage tickets within Zendesk. Depending on the company, tasks may also include creating knowledge base articles or reporting on customer service metrics. These positions are ideal for individuals seeking flexible work hours while still gaining experience in customer service or support roles.

What are the key skills and qualifications needed to thrive as a part time Zendesk support specialist?

To thrive as a Part Time Zendesk Support Specialist, you need strong customer service skills, problem-solving abilities, and experience with help desk operations, often supported by prior roles in customer support. Familiarity with Zendesk's ticketing system, live chat tools, and basic CRM functionalities is typically required, and Zendesk certifications can be advantageous. Excellent communication, patience, and time management are vital soft skills to effectively assist customers and handle multiple requests efficiently. These skills ensure prompt, accurate, and empathetic support, directly impacting customer satisfaction and retention.
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What are the most commonly searched types of Zendesk jobs?

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What states have the most Part Time Zendesk jobs?

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Part Time Zendesk jobs near you
Infographic showing various Part Time Zendesk job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $112,009 per year, or $53.9 per hour.

Student Support Associate (Part Time)

ACI Learning

Colorado Springs, CO

$16.75 - $21.75/hr

Part-time

Posted 24 days ago

Job description

Student Support Associate

Colorado Springs, CO | Part-Time
Our Colorado Springs campus runs on the people at the front desk. This role is often the first face a student sees and the first voice they hear when something's not working right. If you like solving problems, keeping things organized, and making people feel taken care of, this is a role where that shows up every single day.

What you'll do

You'll be the primary point of contact for students and visitors at the Colorado Springs campus, handling everything from a friendly greeting at the door to tracking down a missing transcript. Expect a mix of front desk hospitality, administrative work, direct student support, and basic Tier 1 technical troubleshooting across phone, email, chat, and in-person interactions.

  • Greet visitors, answer questions, and keep the front desk and common areas running smoothly
  • Process student documentation including training records, timesheets, certificates, and transcripts
  • Respond to student questions about attendance, scheduling, learning platforms, student portals, and program requirements
  • Provide Tier 1 troubleshooting and support for students navigating their student portal, online course content, and related systems
  • Assist students through email, chat, phone, and in-person support channels to resolve common technical and account-access issues
  • Monitor and audit attendance records, follow up on absences, and support makeup scheduling
  • Maintain accurate student records in Salesforce and related systems
  • Coordinate with instructors, compliance, IT, and other departments to resolve student issues and escalate technical concerns when appropriate
  • Support classroom readiness, campus events, and general daily operations
  • Participate in training to stay current on Salesforce, Zendesk, learning platforms, and other student support tools
What you'll need
  • High school diploma or equivalent
  • 1-2 years of experience in student support, customer service, helpdesk, technical support, or administrative work
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities and stay organized in a fast-moving environment
  • Comfort handling sensitive or confidential information with discretion
  • Proficiency with Microsoft Office and general web-based systems
  • Basic technical troubleshooting skills and the ability to explain technical concepts to non-technical users
  • Ability to work both independently and across teams
What we'd like you to have
  • Associate's or bachelor's degree
  • Experience with Salesforce, Zendesk, Docebo, or similar CRM, LMS, or student information platforms
  • Previous helpdesk, technical support, or customer support experience
  • CompTIA A+ certification or equivalent foundational IT certification
  • Experience supporting users across multiple communication channels, including phone, email, chat, and in-person interactions
What we require
  • Must be willing and able to work 3:30 pm to 10:00 pm MT on-site on our Colorado Springs campus.

Ready to be the person students count on? Apply and let's talk.

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