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Part Time Zendesk Jobs (NOW HIRING)

Origin

Part-Time Customer Experience Associate

$14.75 - $20.50/hr

About the Role Origin is seeking a Part-Time Customer Experience Associate to join our team and ... Experience using systems, specifically Zendesk * Experience with start-ups * Experience working ...

EōS Fitness

Director, HR Operations

San Diego, CA · On-site

$125K - $150K/yr

Own and optimize the HR technology ecosystem, currently including ADP Workforce Now, Zendesk ... Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal ...

Five Below

Part Time Asset Proteection

Toledo, OH

$11.50/hr

... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by ...

Five Below

Part Time Asset Proteection

Toledo, OH · On-site

$11.50/hr

... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by ...

Five Below

Part Time Store Asset Protection

Garfield, NJ · On-site

$16.42/hr

... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.42 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by ...

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Part Time Zendesk information

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$71.5K

$112K

$156.5K

How much do part time zendesk jobs pay per year?

As of Aug 16, 2026, the average yearly pay for part time zendesk in the United States is $112,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $127,000.00 per year, depending on experience, location, and employer.

What is the difference between Part Time Zendesk vs Part Time Customer Support Representative?

AspectPart Time ZendeskPart Time Customer Support Representative
Required SkillsZendesk platform proficiency, communication skillsCustomer service skills, communication skills
Work EnvironmentOnline, remote supportOnline or in-office, customer interaction
CertificationsZendesk certification preferredNot typically required
Industry UsageCustomer service, tech supportCustomer service, retail, tech support

Part Time Zendesk roles focus on managing customer support tickets using the Zendesk platform, requiring platform-specific skills and certifications. In contrast, Part Time Customer Support Representatives handle customer inquiries across various channels, often without platform-specific certifications. Both roles involve customer interaction but differ mainly in technical requirements and tools used.

What are some common challenges faced by part time Zendesk agents, and how can they be managed?

Part-time Zendesk agents often face challenges such as staying up-to-date with ongoing customer issues and shifting team priorities, due to limited working hours. Effective communication with full-time colleagues and thorough documentation of customer interactions are key strategies to overcome these challenges. Additionally, utilizing Zendesk's collaboration tools and regularly reviewing team updates can help ensure continuity and provide consistent support to customers, even when working limited shifts.

What is a part time Zendesk?

A Part Time Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, but on a part-time schedule rather than full-time hours. Employees in these roles may respond to customer inquiries, resolve issues, and help manage tickets within Zendesk. Depending on the company, tasks may also include creating knowledge base articles or reporting on customer service metrics. These positions are ideal for individuals seeking flexible work hours while still gaining experience in customer service or support roles.

What are the key skills and qualifications needed to thrive as a part time Zendesk support specialist?

To thrive as a Part Time Zendesk Support Specialist, you need strong customer service skills, problem-solving abilities, and experience with help desk operations, often supported by prior roles in customer support. Familiarity with Zendesk's ticketing system, live chat tools, and basic CRM functionalities is typically required, and Zendesk certifications can be advantageous. Excellent communication, patience, and time management are vital soft skills to effectively assist customers and handle multiple requests efficiently. These skills ensure prompt, accurate, and empathetic support, directly impacting customer satisfaction and retention.
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What states have the most Part Time Zendesk jobs?

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Part Time Zendesk jobs near you
Infographic showing various Part Time Zendesk job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $112,009 per year, or $53.9 per hour.

Customer Support Specialist, Part-Time

Skylight

Pittsburgh, PA • On-site

Part-time

Posted 21 days ago

Job description

Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and the Wirecutter). Our latest product is Calendar 2, which just launched to rave reviews.
Our mission is to connect loved ones by creating the world's simplest products and services that improve family life. Our founders are former venture capitalists and serial entrepreneurs who have scaled this business to $300M+ in annual revenue while being completely bootstrapped and profitable. We get to grow a happy, healthy company focused on making products our customers love without investors breathing down our necks.
Concierge Team PT Agent
We're hiring Part-Time, Remote Concierge Team Agents in the Greater Pittsburgh Region! We're seeking experienced customer service professionals to join our Customer Service Concierge Team and deliver exceptional support to our Skylight Calendar customers. This role is key to supporting Skylight as we grow and redefine what outstanding customer service looks like for our Calendar customers. As a Concierge Agent, you'll uphold Skylight's high standards for customer service, ensuring every interaction reflects the care, expertise, and attention our customers deserve.
Schedule
  • This is a part-time position and weekly schedules range between 16 to 29 hours.
  • Our peak seasons are May and November through January, and all team members are expected to work during the weeks of Mother's Day, Thanksgiving, and Christmas.
  • The Concierge Team operates seven days a week, from 8 AM to 8 PM EST. Shifts are scheduled in 4- or 8-hour blocks within that timeframe, with at least two days off each week.
  • Please mark an "X" in the boxes below to indicate your availability. Priority will be given to candidates with the widest availability. Please note that nights and weekends are required.

To be eligible, you must reside in the Greater Pittsburgh, Pennsylvania Region and be available to schedule an in-person interview at our office in Shadyside. In addition you must be available for 1 of 3 of the following training dates:
  • Sunday, August 30th from 12-4 PM EST
  • Tuesday, September 1st from 4-8 PM EST
  • Thursday, September 3rd from 12-4 PM EST

Responsibilities
  • Provide bespoke, 1-1 customer service for our Skylight Calendar and Frame customers through all phases of their customer journey from purchase to activation to set up and continued use of their devices.
  • Engage with customers daily through high-volume phone, chat, email, and social media platform interactions. On average, you'll support 6-8 customers per hour, though volumes may increase to 10-12 per hour depending on the complexity and nature of the inquiries.
  • Support escalated customer issues involving complex hardware and software challenges with Skylight devices.
  • Flag any patterns you notice in tickets or customer feedback so the team can stay ahead of emerging issues.
  • Contribute to project-based work as needed to support team goals and enhance the customer experience.
  • Ability to meet for in-person work days for team-building with the CS Leadership team and other Skylight employees located in Pittsburgh monthly in our local co-working office.

Who You Are
  • A highly empathetic, caring customer service professional with a proven ability to communicate clearly and compassionately with customers across omni-channel customer service
  • A nimble team-player who is comfortable with ambiguity, willing to test and iterate, and operate with autonomy
  • Collaboratively minded, understanding the interconnected nature of departments in a startup environment
  • Passionate about technology and energized by fast-paced, constantly evolving products and environments
  • Excellently organized, with an ability to prioritize time-sensitive tasks and work with efficiency
  • Strong written and verbal communicator who can convey complex ideas with clarity

Requirements
  • 2+ years of high-volume, front-line customer service experience, with demonstrated ability to manage workload efficiently and proficiency in email, phone, chat, and social media support.
  • Must have experience with Zendesk or a similar Customer Relationship Management (CRM) system
  • Exhibits patience and attentiveness when listening to feedback and excels at teaching and guiding others
  • Strong communication skills across email, phone, and chat, delivering clear, professional, and engaging interactions with customers and team members alike
  • Previous experience working in an agile startup environment
  • Demonstrated talent for rapidly mastering new technology and becoming a product expert
  • A consistent, reliable Wi-Fi connection is required for this role
  • Must be comfortable working on a Mac and communicating in the Slack platform.
  • Demonstrated talent for rapidly mastering new technology and becoming a product expert
  • A consistent, reliable Wi-Fi connection is required for this role
Nice to Have
  • Experience supporting customers on Social Media platforms such as Meta, Instagram, TikTok, and Reddit through ad comments, posts, and direct messages.
  • Previous experience working with a direct-to-consumer (DTC) or e-commerce brand.
  • Experience providing customer support for a technical or digitally connected product.

Benefits
  • Pay: $20/hr
  • At Skylight, we care about our team. We offer 64 hours of accrued sick time annually to ensure you have time to rest, recharge, and care for yourself.
  • Upon hire, you'll be provided with a loaned laptop and a loaned Skylight Calendar to ensure you have the tools needed to succeed in your role.

Apply