Field Service Technician
Bellingham, MA · On-site
Willingness to travel as required, generally 5 days per week (typically not overnight). * Familiarity with Zendesk help desk software or similar systems is a plus.
New
Field Service Technician
Bellingham, MA · On-site
Willingness to travel as required, generally 5 days per week (typically not overnight). * Familiarity with Zendesk help desk software or similar systems is a plus.
New
Available to work an overnight schedule * Comfortable with or willing to learn technology (such as ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.00 BE AWARE OF ...
Available to work an overnight schedule * Comfortable with or willing to learn technology (such as ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.00 BE AWARE OF ...
Overnight Freight Sales Associates
Dickson City, PA · On-site
$11/hr
Available to work an overnight schedule * Comfortable with or willing to learn technology (such as ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.00 BE AWARE OF ...
Overnight Freight Sales Associates
Dickson City, PA · On-site
$11/hr
Available to work an overnight schedule * Comfortable with or willing to learn technology (such as ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.00 BE AWARE OF ...
Dispatch Support Agent
Anchorage, AK · On-site
Dispatch Support Agent schedules may include mornings, afternoons, evenings, overnight shifts ... Dispatch Support Agents are responsible for updating trips and reservations, processing Zendesk ...
Dispatch Support Agent
Anchorage, AK · On-site
Dispatch Support Agent schedules may include mornings, afternoons, evenings, overnight shifts ... Dispatch Support Agents are responsible for updating trips and reservations, processing Zendesk ...
Overnight travel will be required from time to time for clinic visits. ESSENTIAL DUTIES AND ... Document and track all problems and requests in our ticketing system (Zendesk) * Record and track ...
Overnight travel will be required from time to time for clinic visits. ESSENTIAL DUTIES AND ... Document and track all problems and requests in our ticketing system (Zendesk) * Record and track ...
Store Support Center Agent
Lawrenceville, GA · On-site
$20 - $22/hr
Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ... Coordinate with overnight/after-hours vendor coverage (e.g., Guardian Fueling Technologies) for ...
Store Support Center Agent
Lawrenceville, GA · On-site
$20 - $22/hr
Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ... Coordinate with overnight/after-hours vendor coverage (e.g., Guardian Fueling Technologies) for ...
Store Support Center Agent
Lawrenceville, GA · On-site
$20 - $22/hr
Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ... Coordinate with overnight/after-hours vendor coverage (e.g., Guardian Fueling Technologies) for ...
Store Support Center Agent
Lawrenceville, GA · On-site
$20 - $22/hr
Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ... Coordinate with overnight/after-hours vendor coverage (e.g., Guardian Fueling Technologies) for ...
Own your Zendesk queue: create, assign, update, and close tickets with the kind of detail that ... Cover evening, overnight, and weekend shifts as first-tier tech support -- escalating to on-call ...
Own your Zendesk queue: create, assign, update, and close tickets with the kind of detail that ... Cover evening, overnight, and weekend shifts as first-tier tech support -- escalating to on-call ...
Account Manager
San Jose, CA · On-site
Manage sales forecasting and maintain accurate CRM (Zendesk) records for assigned accounts. Project ... Travel up to 5% to local KBM Hogue offices, client sites, and occasional overnight travel as ...
Account Manager
San Jose, CA · On-site
Manage sales forecasting and maintain accurate CRM (Zendesk) records for assigned accounts. Project ... Travel up to 5% to local KBM Hogue offices, client sites, and occasional overnight travel as ...
Account Manager
San Jose, CA · Hybrid
Manage sales forecasting and maintain accurate CRM (Zendesk) records for assigned accounts. Project ... Travel up to 5% to local KBM Hogue offices, client sites, and occasional overnight travel as ...
Account Manager
San Jose, CA · Hybrid
Manage sales forecasting and maintain accurate CRM (Zendesk) records for assigned accounts. Project ... Travel up to 5% to local KBM Hogue offices, client sites, and occasional overnight travel as ...
Account Manager
San Francisco, CA · Hybrid
Manage sales forecasting and maintain accurate CRM (Zendesk) records for assigned accounts. Project ... Travel up to 5% to local KBM Hogue offices, client sites, and occasional overnight travel as ...
Account Manager
San Francisco, CA · Hybrid
Manage sales forecasting and maintain accurate CRM (Zendesk) records for assigned accounts. Project ... Travel up to 5% to local KBM Hogue offices, client sites, and occasional overnight travel as ...
IT Coordinator Level 1 Healthcare
Plantation, FL · On-site
$25 - $27/hr
Overnight travel will be required from time to time for clinic visits. ESSENTIAL DUTIES AND ... Document and track all problems and requests in our ticketing system (Zendesk) * Record and track ...
IT Coordinator Level 1 Healthcare
Plantation, FL · On-site
$25 - $27/hr
Overnight travel will be required from time to time for clinic visits. ESSENTIAL DUTIES AND ... Document and track all problems and requests in our ticketing system (Zendesk) * Record and track ...
IT Coordinator Level 1 Healthcare
Plantation, FL · Hybrid
$25 - $27/hr
Overnight travel will be required from time to time for clinic visits. ESSENTIAL DUTIES AND ... Document and track all problems and requests in our ticketing system (Zendesk) * Record and track ...
IT Coordinator Level 1 Healthcare
Plantation, FL · Hybrid
$25 - $27/hr
Overnight travel will be required from time to time for clinic visits. ESSENTIAL DUTIES AND ... Document and track all problems and requests in our ticketing system (Zendesk) * Record and track ...
Account Manager
San Francisco, CA · On-site
Manage sales forecasting and maintain accurate CRM (Zendesk) records for assigned accounts. Project ... Travel up to 5% to local KBM Hogue offices, client sites, and occasional overnight travel as ...
Account Manager
San Francisco, CA · On-site
Manage sales forecasting and maintain accurate CRM (Zendesk) records for assigned accounts. Project ... Travel up to 5% to local KBM Hogue offices, client sites, and occasional overnight travel as ...
Experience with Helpdesk System (i.e., Zendesk preferred). * Must be solution oriented, organized ... Travel requirements for the position includes 10% local and 0% overnight.
Experience with Helpdesk System (i.e., Zendesk preferred). * Must be solution oriented, organized ... Travel requirements for the position includes 10% local and 0% overnight.
Customer Care Representative
$16.50 - $22.25/hr
Work a schedule that includes overnight and weekend hours, as well as participation in an on-call ... Experience with ticketing systems (Zendesk, Salesforce, ServiceNow, Jira, or similar)
Customer Care Representative
$16.50 - $22.25/hr
Work a schedule that includes overnight and weekend hours, as well as participation in an on-call ... Experience with ticketing systems (Zendesk, Salesforce, ServiceNow, Jira, or similar)
IT Help Desk Technician
San Antonio, TX · On-site
Experience with Helpdesk System (i.e., Zendesk preferred). * Must be solution oriented, organized ... Travel requirements for the position includes 10% local and 0% overnight.
IT Help Desk Technician
San Antonio, TX · On-site
Experience with Helpdesk System (i.e., Zendesk preferred). * Must be solution oriented, organized ... Travel requirements for the position includes 10% local and 0% overnight.
IT Help Desk Technician
San Antonio, TX · On-site
Experience with Helpdesk System (i.e., Zendesk preferred). * Must be solution oriented, organized ... Travel requirements for the position includes 10% local and 0% overnight.
IT Help Desk Technician
San Antonio, TX · On-site
Experience with Helpdesk System (i.e., Zendesk preferred). * Must be solution oriented, organized ... Travel requirements for the position includes 10% local and 0% overnight.
Customer Care Representative
$16.50 - $22.25/hr
Work a schedule that includes overnight and weekend hours, as well as participation in an on-call ... Experience with ticketing systems (Zendesk, Salesforce, ServiceNow, Jira, or similar)
Customer Care Representative
$16.50 - $22.25/hr
Work a schedule that includes overnight and weekend hours, as well as participation in an on-call ... Experience with ticketing systems (Zendesk, Salesforce, ServiceNow, Jira, or similar)
Registered Nurse - Nights
$80K - $90K/yr
This role sits at the center of Cadence's overnight and weekend care coverage, working alongside ... Document patient case notes in the Cadence platform and log follow-up tasks and tickets in Zendesk ...
Registered Nurse - Nights
$80K - $90K/yr
This role sits at the center of Cadence's overnight and weekend care coverage, working alongside ... Document patient case notes in the Cadence platform and log follow-up tasks and tickets in Zendesk ...
Overnight Zendesk information
What is the difference between Overnight Zendesk vs Overnight Customer Support Agent?
| Aspect | Overnight Zendesk | Overnight Customer Support Agent |
|---|---|---|
| Primary Role | Managing and troubleshooting customer tickets using Zendesk platform | Handling customer inquiries and providing support via various channels |
| Required Skills | Zendesk platform knowledge, communication skills, problem-solving | Customer service skills, communication, basic technical knowledge |
| Work Environment | Remote or office-based, using Zendesk software | Remote or office-based, direct customer interaction |
| Certifications | Zendesk certification preferred | Customer service certifications beneficial |
Overnight Zendesk roles focus on managing customer support tickets within the Zendesk platform, requiring specific platform knowledge and technical skills. In contrast, Overnight Customer Support Agents handle customer inquiries across channels, emphasizing communication and customer service skills. Both roles may operate remotely and serve similar industries, but their core responsibilities and skill requirements differ.
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Lindenmeyr Munroe rating
7.3
Based on 8 frontline employees who took The Breakroom Quiz
215th of 427 rated retail wholesalers
Job description
Lindenmeyr Munroe is the leading independent paper, packaging, wide-format, and facility solutions provider in the US, supporting businesses nationwide with a comprehensive selection of products and services. We are locally available in every facet, making us easily accessible and allowing us to maintain our commitment to provide exceptional service and selection to our customers.
Lindenmeyr Munroe is seeking a Field Service Technician with strong mechanical and electrical expertise to provide excellent customer service and technical support. This position will require travel within the specified region to assist with the installation, maintenance, and repair of machinery and equipment.
Key Responsibilities:
- Perform installation of new equipment, including stretch wrappers, case sealers, strapping equipment, shrink systems, and more.
- Troubleshoot mechanical, electrical, and pneumatic equipment to resolve issues promptly.
- Service marking and coding equipment as well as other general machinery.
- Read and interpret schematics for equipment repair and setup.
- Provide technical consultation to customers, ensuring their equipment is operating effectively.
- Submit service tickets and track machine, product, and equipment status through Zendesk help desk software.
- Quoting parts and performing preventative maintenance (PM) at LM facilities.
- Travel to customer locations using a company vehicle.
- Work directly with customers to assess needs, recommend solutions, and ensure customer satisfaction.
Qualifications:
- High School Diploma required; Electrical Certification, and Mechanical Certification preferred.
- 3-5 years of hands-on experience with equipment service, troubleshooting, and installation.
- Strong mechanical aptitude and basic electrical knowledge.
- Familiarity with pneumatic equipment and troubleshooting techniques.
- Ability to read and understand schematics and technical documentation.
- Effective communication skills to interact with customers.
- Willingness to travel as required, generally 5 days per week (typically not overnight).
- Familiarity with Zendesk help desk software or similar systems is a plus.
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