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Home Based Zendesk Jobs (NOW HIRING)

Giving Home Health Care

IT Support Technician

Amarillo, TX · On-site

$19.75 - $27/hr

... Zendesk). • Basic understanding of networking concepts (TCP/IP, DNS, DHCP). • Familiarity with cloud-based telephony platforms (such as RingCentral) Company : Giving Home Health Care is a health ...

ClearStar

Customer Success Advocate

Zendesk experience preferred. • Proficiency with Microsoft Office Suite and web-based ... home office space that is quiet, secure, and free of distractions during working hours. • ...

Surfline

Customer Service Assistant

San Diego, CA · On-site

$20 - $25/hr

... as Zendesk and Intercom Fin to scale support efficiently while delivering a personalized ... Under Surfline's "Work from Anywhere" policy, this position may be performed on a remote basis from ...

Ennoble Care

Director of IT Operations

Marlton, NJ

Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with ... Experience with Dialpad, Zendesk, or ADP. Location: This role will be based in our Marlton, NJ ...

Ennoble Care

Director of IT Operations

Philadelphia, PA · On-site

Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with ... Experience with Dialpad, Zendesk, or ADP. Location: This role will be based in our Marlton, NJ ...

New

Ennoble Care

Director of IT Operations

Marlton, NJ · On-site

Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with ... Experience with Dialpad, Zendesk, or ADP. Location: This role will be based in our Marlton, NJ ...

Pinnacle Home Care

Billing Supervisor - Healthcare

Oldsmar, FL · Remote

$54K - $72K/yr

Pinnacle Home Care, Florida's largest independent Medicare-certified home health provider, has been ... Monitor Zendesk, WellSky fax inquiries, and incoming faxes throughout the day to update patient ...

ACERTUS

Intake Specialist I

Overland Park, KS

$19 - $20/hr

Schedule: 8:30am-5:00pm Compensation: $19 - $20/hr based on experience What you will be doing ... Process and track FedEx returns using Excel, Zendesk, and Transtitle. * Operate postage and folding ...

Compass

Marketing Coordinator

Baltimore, MD · On-site

$25 - $27.50/hr

The home office will be based in Locust Point. Key Responsibilities Project Management & Workflow * Traffic Control: Manage our internal Zendesk ticketing system, assigning projects to the team based ...

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Home Based Zendesk information

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How much do home based zendesk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for home based zendesk in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is a Home Based Zendesk job?

A Home Based Zendesk job involves providing customer support or technical assistance remotely using the Zendesk platform. Employees in this role typically handle customer inquiries, resolve issues, and ensure customer satisfaction via email, chat, or phone from the comfort of their own home. These jobs require strong communication skills, familiarity with Zendesk software, and the ability to work independently. Many companies offer full-time or part-time remote Zendesk positions, making it a flexible option for those seeking work-from-home opportunities.

What is the easiest WFH job to get?

A home-based Zendesk support role is often considered an accessible work-from-home job, as it typically requires customer service skills, basic computer proficiency, and familiarity with Zendesk software. These positions often have flexible schedules and do not always require extensive prior experience or certifications, making them relatively easy to obtain for entry-level candidates.

How does working as a home-based Zendesk support agent typically differ from in-office customer service roles?

As a home-based Zendesk support agent, you'll enjoy greater flexibility but also face unique challenges, such as maintaining consistent communication with your remote team and managing your own work environment. You'll primarily interact with customers through Zendesk, handling tickets, live chats, and sometimes calls, often collaborating via messaging platforms with colleagues and supervisors. Staying self-motivated and organized is essential, as you'll need to balance efficiency with delivering high-quality support. Additionally, many companies provide virtual training and regular check-ins to help remote agents stay aligned with team goals and updates.

What skills are needed for Zendesk jobs?

Home Based Zendesk jobs typically require strong customer service skills, proficiency with Zendesk software, and good communication abilities. Knowledge of ticketing systems, problem-solving skills, and the ability to work independently are also important for success in these roles.

Is Zendesk good to work for?

Home Based Zendesk roles typically involve customer support or technical assistance using Zendesk software, which requires strong communication skills and familiarity with the platform. Many employees find these positions flexible and suitable for remote work, but experiences can vary depending on the company and management. Overall, it can be a good opportunity for those interested in customer service and remote work environments.

What is the difference between Home Based Zendesk vs Home Based Customer Support Representative?

AspectHome Based ZendeskHome Based Customer Support Representative
CredentialsBasic customer service skills, Zendesk platform familiarityCustomer service skills, communication skills
Work EnvironmentRemote, computer-based, using Zendesk softwareRemote, computer-based, using various support tools
Industry UsageCustomer support teams, help desksCustomer service across multiple industries
Search/Comparison IntentRoles involving Zendesk platformGeneral customer support roles

Home Based Zendesk roles focus on using the Zendesk platform to manage customer inquiries remotely, requiring familiarity with Zendesk software. In contrast, Home Based Customer Support Representatives handle customer issues across various platforms and tools, often with broader customer service skills. Both roles are remote and industry-wide, but Zendesk-specific positions emphasize platform expertise.

Does Zendesk allow remote work?

Home Based Zendesk roles typically allow remote work, enabling employees to perform customer support and related tasks from their own location. These positions often require familiarity with Zendesk software and good communication skills, with flexible or scheduled hours depending on the company’s policies.

What are the key skills and qualifications needed to thrive as a Home Based Zendesk Support Specialist, and why are they important?

To thrive as a Home Based Zendesk Support Specialist, you need strong customer service skills, excellent written communication, and familiarity with help desk operations, often backed by prior experience in remote support roles. Proficiency in Zendesk's ticketing system, knowledge base management, and basic troubleshooting tools is typically required. Attention to detail, problem-solving abilities, and self-motivation help someone stand out when working independently. These skills ensure efficient, high-quality support that maintains customer satisfaction and smooth workflow in a remote environment.
More about Home Based Zendesk jobs
What cities are hiring for Home Based Zendesk jobs? Cities with the most Home Based Zendesk job openings:
What are the most commonly searched types of Zendesk jobs? The most popular types of Zendesk jobs are:
What states have the most Home Based Zendesk jobs? States with the most job openings for Home Based Zendesk jobs include:
What job categories do people searching Home Based Zendesk jobs look for? The top searched job categories for Home Based Zendesk jobs are:
Home Based Zendesk jobs near you
Infographic showing various Home Based Zendesk job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,121 per year, or $16.4 per hour.

At‑Home Call Center Agent

Gotham Biotech

Portland, ME • Remote

$24 - $27/hr

Full-time

Posted 10 days ago

Job description

This is a remote position.


We are seeking a dedicated and customer-focused At-Home Call Center Agent to join our dynamic customer service team. In this role, you will serve as a vital point of contact for our clients, delivering exceptional support through phone, email, and live chat channels. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a seamless experience that reflects our brand’s commitment to excellence. This position offers the flexibility of remote work with structured training, performance support, and opportunities for career advancement. As an At-Home Call Center Agent, you’ll play a crucial role in building customer loyalty, driving satisfaction, and contributing to the overall success of our service operations.

Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Accurately document all customer interactions in the CRM system.
  • Troubleshoot and resolve customer issues related to orders, billing, account management, and technical support.
  • Escalate complex or sensitive issues to appropriate departments following established protocols.
  • Maintain up-to-date knowledge of products, services, policies, and procedures.
  • Adhere to quality assurance standards and follow call handling scripts and guidelines.
  • Meet or exceed performance metrics including call handling time, first-call resolution, and customer satisfaction scores.
  • Maintain a secure, reliable, and distraction-free home workspace that meets company technical and compliance requirements.
  • Participate in scheduled training sessions and performance reviews.


Requirements
Requirements:
  • High school diploma or equivalent; associate’s degree or relevant experience preferred.
  • 1+ years of experience in customer service, preferably in a call center or remote support environment.
  • Proficient in using computers and standard office software (e.g., Microsoft Office, Google Workspace).
  • Strong verbal and written communication skills in English.
  • Reliable high-speed internet connection and a quiet, dedicated workspace.
  • Access to a landline or VoIP phone system and a headset compatible with call center software.
  • Ability to work independently, manage time effectively, and meet performance targets.
  • Basic understanding of CRM platforms and remote work tools (e.g., Zoom, Slack, Zendesk).
  • Must be legally authorized to work in the United States.
  • Willingness to work flexible shifts, including evenings, weekends, and holidays as needed.
Compensation: $16–$22 per hour, based on experience and performance.
Work Location: Fully remote (home-based).