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Home Based Zendesk Jobs (NOW HIRING)

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully ... such as Zendesk, Freshdesk or Salesforce A quiet home workspace and stable fibre connection ...

Compass

Agent Experience Manager

Greenbrae, CA · On-site

$32 - $34.25/hr

At Compass, we envision a world where the experience of selling or buying a home is simple ... calls, emails, ZenDesk tickets, and in-person meetings. * Promote the adoption of Compass ...

Float Health

Recurring Care Specialist

Chico, CA · On-site +1

$48K - $50K/yr

About Float Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission ... Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely ...

Float Health

Recurring Care Specialist

Eureka, CA · On-site +1

$48K - $50K/yr

About Float Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission ... Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely ...

ACERTUS

Intake Specialist I

Overland Park, KS · On-site

$19 - $20/hr

Schedule: 8:30am-5:00pm Compensation: $19 - $20/hr based on experience $500 SIGN-ON BONUS!!! What ... Process and track FedEx returns using Excel, Zendesk, and Transtitle. * Operate postage and folding ...

Float Health

Recurring Care Specialist

Grand Junction, CO · On-site +1

$48K - $50K/yr

About Float Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission ... Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely ...

Float Health

Recurring Care Specialist (Remote)

Irvine, CA · Remote

$48K - $50K/yr

About Float Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission ... Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely ...

Float Health

Recurring Care Specialist (Remote)

Pueblo, CO · Remote

$48K - $50K/yr

About Float Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission ... Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely ...

Float Health

Recurring Care Specialist

Las Vegas, NV · On-site +1

$48K - $50K/yr

About Float Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission ... Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely ...

Float Health

Recurring Care Specialist

Tacoma, WA · On-site +1

$48K - $50K/yr

About Float Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission ... Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely ...

Float Health

Recurring Care Specialist

Sacramento, CA · On-site +1

$48K - $50K/yr

About Float Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission ... Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely ...

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Home Based Zendesk information

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How much do home based zendesk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for home based zendesk in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is a home based Zendesk?

A Home Based Zendesk job involves providing customer support or technical assistance remotely using the Zendesk platform. Employees in this role typically handle customer inquiries, resolve issues, and ensure customer satisfaction via email, chat, or phone from the comfort of their own home. These jobs require strong communication skills, familiarity with Zendesk software, and the ability to work independently. Many companies offer full-time or part-time remote Zendesk positions, making it a flexible option for those seeking work-from-home opportunities.

What skills and qualifications are needed to work as a home based Zendesk support specialist?

To thrive as a Home Based Zendesk Support Specialist, you need strong customer service skills, excellent written communication, and familiarity with help desk operations, often backed by prior experience in remote support roles. Proficiency in Zendesk's ticketing system, knowledge base management, and basic troubleshooting tools is typically required. Attention to detail, problem-solving abilities, and self-motivation help someone stand out when working independently. These skills ensure efficient, high-quality support that maintains customer satisfaction and smooth workflow in a remote environment.

How does working as a home based Zendesk support agent differ from in-office customer service roles?

As a home-based Zendesk support agent, you'll enjoy greater flexibility but also face unique challenges, such as maintaining consistent communication with your remote team and managing your own work environment. You'll primarily interact with customers through Zendesk, handling tickets, live chats, and sometimes calls, often collaborating via messaging platforms with colleagues and supervisors. Staying self-motivated and organized is essential, as you'll need to balance efficiency with delivering high-quality support. Additionally, many companies provide virtual training and regular check-ins to help remote agents stay aligned with team goals and updates.

What is the difference between Home Based Zendesk vs Home Based Customer Support Representative?

AspectHome Based ZendeskHome Based Customer Support Representative
CredentialsBasic customer service skills, Zendesk platform familiarityCustomer service skills, communication skills
Work EnvironmentRemote, computer-based, using Zendesk softwareRemote, computer-based, using various support tools
Industry UsageCustomer support teams, help desksCustomer service across multiple industries
Search/Comparison IntentRoles involving Zendesk platformGeneral customer support roles

Home Based Zendesk roles focus on using the Zendesk platform to manage customer inquiries remotely, requiring familiarity with Zendesk software. In contrast, Home Based Customer Support Representatives handle customer issues across various platforms and tools, often with broader customer service skills. Both roles are remote and industry-wide, but Zendesk-specific positions emphasize platform expertise.

What cities are hiring for Home Based Zendesk jobs?

Cities with the most Home Based Zendesk job openings:

What are the most commonly searched types of Zendesk jobs?

The most popular types of Zendesk jobs are:

What states have the most Home Based Zendesk jobs?

States with the most job openings for Home Based Zendesk jobs include:

Home Based Zendesk jobs near you
Infographic showing various Home Based Zendesk job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,121 per year, or $16.4 per hour.

Service Desk Technician

Washington, DC • On-site

AHU Technologies, Inc.
IT Services • 11 - 50 employees
Learn more about AHU Technologies, Inc.external

$25 - $28/hr

Full-time

Re-posted 19 days ago

Job description

Job Description:
Short Description: Service Desk Technician
Complete Description:
The Service Desk Technician - Journeyman provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the client and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems.
Duties & Responsibilities:
a. Respond to service requests and service incidents reported by client staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements.
b. Ability to provide tier 1 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory.
c. Ability to provide tier 1 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
d. Configure and deploy PCs, laptops, printers, mobile phones, tablets, and other desktop IT assets.
e. Interact with network team and application development teams to restore services and/or identify and correct issues.
f. Simulate or re-create user problems to resolve incidents.
g. Recommend system modifications to reduce user problems and service incidents.
Qualifications
Required Experience: At least three (3) years of experience in the following:
a. Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management;
b. Providing help desk support for iOS devices, iOS-based applications, and iCloud account management;
c. Configuring, imaging and deploying Windows based laptops, printers, and desktop assets;
d. Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix.
e. CompTIA A+ certified
Preferred Experience: At least three (3) years of experience in the following:
a. Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick;
b. IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
Skills Matrix:
• Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management. Required 3 Years
• Providing help desk support for iOS devices, iOS-based applications, and iCloud account management. Required 3 Years
• Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets. Required 3 Years
• Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 3 Years
• CompTIA A+ certified. Required
• Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick. Highly desired 3 Years
• IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix. Highly desired 3 Years
Flexible work from home options available.
Compensation: $25.00 - $28.00 per hour
About Us
AHU Technologies INCis an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

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