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Micro Auto Paint & Supplies, Inc.

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Automotive Customer Service Representative

Highland Park, MI · On-site

$17/hr

We are seeking an Automotive Customer Service Representative to join our Micro Auto Group team ... Responsibilities: · Provide customer service by phone, email, and eBay online chat. · Assist ...

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Customer Service Representative - Promotional Merchandise St. Louis, MO Brand Addition is a global ... Google, Indeed, Edward Jones, Enterprise, eBay, Cadillac, Inter Parfums, and Clarins to name a few.

Brand Addition

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

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Ebay Customer Service Representative information

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How much do ebay customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ebay customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical challenges faced by an Ebay Customer Service Representative, and how are they addressed?

Ebay Customer Service Representatives often encounter challenges such as resolving disputes between buyers and sellers, handling high inquiry volumes, and adapting to updates in Ebay policies or procedures. These challenges are addressed through comprehensive training, access to detailed support resources, and close collaboration with team members and supervisors. Most companies provide clear escalation protocols and ongoing coaching to help representatives manage difficult situations confidently. This teamwork and resource support help employees continuously develop their skills and provide a positive customer experience.

What are the key skills and qualifications needed to thrive in the Ebay Customer Service Representative position, and why are they important?

To thrive as an Ebay Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience with customer support, typically backed by a high school diploma or equivalent. Familiarity with CRM systems, online chat tools, and the Ebay platform is important for managing customer inquiries efficiently. Patience, empathy, and adaptability are essential soft skills for handling diverse customer situations and resolving conflicts. These skills and qualities ensure high-quality support, enhance customer satisfaction, and foster positive relationships with buyers and sellers.

What is an eBay Customer Service Representative job?

An eBay Customer Service Representative assists buyers and sellers by resolving issues related to orders, payments, returns, and account concerns. They provide support via phone, email, or chat, ensuring a smooth marketplace experience. Their responsibilities include answering inquiries, troubleshooting problems, and maintaining eBay's customer service standards.

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Automotive Customer Service Representative

Micro Auto Paint & Supplies, Inc.

Highland Park, MI • On-site

$17/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

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Job description

We are seeking an Automotive Customer Service Representative to join our Micro Auto Group team!

Hours: Monday-Friday, 8:00 AM – 5:00 PM
Location: Highland Park, MI (100% Onsite)
Employment Type: Full-Time (through Hire Power Staffing)

Pay: Starting at $17.00 per hour

About Micro Auto Group Micro Auto Group is a family-owned company with over 75 years of experience in the automotive industry. Founded in 1948, we have grown into five divisions: Paint, Parts, Chrome Plating, Injection Molding, and Tooling. Today, we continue to serve customers nationwide through our manufacturing operations and e-commerce businesses, including Bumpers.com.

We are looking for a motivated, detail-oriented Automotive Customer Service Representative who is also comfortable working with e-commerce platforms and online ordering systems. This role combines customer support with product and data management responsibilities. The ideal candidate is computer-savvy, enjoys problem-solving, and has experience with online marketplaces or e-commerce websites.

Micro Auto Group is seeking an individual who wants to grow with our expanding e-commerce platforms. We are looking for someone who is eager to contribute ideas, improve processes, and help us continue building our online presence. Some automotive knowledge is required for this position.
Responsibilities:

· Provide customer service by phone, email, and eBay online chat.

· Assist customers with product information, orders, and general inquiries.

· Process and print customer orders.

· Create and maintain product listings on eBay and BigCommerce (Bumpers.com).

· Enter and manage data using Excel and other database applications.

· Upload product information, images, and descriptions to e-commerce platforms.

· Maintain customer records and document interactions.

· Troubleshoot customer concerns and product issues.

· Perform filing and other administrative tasks as needed.

· Help identify opportunities to improve processes and grow the company's e-commerce presence.

· Develop and maintain knowledge of our products and services.

​Qualifications:

· Some automotive knowledge is required.

· Previous customer service, sales, or e-commerce experience preferred.

· Experience with online ordering systems, eBay, Amazon, BigCommerce, Shopify, or similar platforms is highly desirable.

· Strong computer skills, including Microsoft Excel, Word, and database applications.

· Auto collision or automotive parts experience is a plus.

· SEO, Google Ads, or digital marketing experience is desirable.

· Ability to identify vehicle make, model, and year information.

· Excellent phone, written, and verbal communication skills.

· Strong organizational skills with the ability to prioritize and multitask.

· Self-motivated with the ability to work independently

· Ability to connect the dots, think critically, and proactively identify solutions and opportunities to improve processes and support the growth of our e-commerce business.

· Willingness to suggest improvements and contribute to the growth of our e-commerce business.

· Positive, professional attitude and strong attendance record.

· Basic accounting experience is a plus.

This position is through the Hire Power agency. Many of our Hire Power employees have been with Micro for years! Hire Power offers medical, dental, vision, paid time off and a 401(k) plan. If you enjoy helping customers, are comfortable with technology, and want to be part of a growing automotive e-commerce business, we'd love to hear from you.

Company Description

Micro Auto Group is a family-owned business for over 75-years. Micro Auto Group is a leader in the automotive paint industry with locations in MI, OH and IL. Vist our website at https://www.microautogroup.com/