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Ebay Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative - Promotional Merchandise St. Louis, MO Brand Addition is a global ... Google, Indeed, Edward Jones, Enterprise, eBay, Cadillac, Inter Parfums, and Clarins to name a few.

May require an understanding of eBay and eCommerce sites. * May generate sales/buys from online ... Sales or customer service experience, especially in a call center environment. * Bi-Lingual, ...

May require an understanding of eBay and eCommerce sites. * May generate sales/buys from online ... Sales or customer service experience, especially in a call center environment. * Bi-Lingual, ...

May require an understanding of eBay and eCommerce sites. * May generate sales/buys from online ... Sales or customer service experience, especially in a call center environment. * Bi-Lingual, ...

May require an understanding of eBay and eCommerce sites. * May generate sales/buys from online ... Sales or customer service experience, especially in a call center environment. * Bi-Lingual, ...

May require an understanding of eBay and eCommerce sites. * May generate sales/buys from online ... Sales or customer service experience, especially in a call center environment. * Bi-Lingual, ...

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Ebay Customer Service Representative information

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How much do ebay customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for ebay customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an eBay customer service representative?

An eBay Customer Service Representative assists buyers and sellers by resolving issues related to orders, payments, returns, and account concerns. They provide support via phone, email, or chat, ensuring a smooth marketplace experience. Their responsibilities include answering inquiries, troubleshooting problems, and maintaining eBay's customer service standards.

What are the key skills and qualifications needed to thrive as an eBay customer service representative?

To thrive as an Ebay Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience with customer support, typically backed by a high school diploma or equivalent. Familiarity with CRM systems, online chat tools, and the Ebay platform is important for managing customer inquiries efficiently. Patience, empathy, and adaptability are essential soft skills for handling diverse customer situations and resolving conflicts. These skills and qualities ensure high-quality support, enhance customer satisfaction, and foster positive relationships with buyers and sellers.

What are the typical challenges faced by an eBay customer service representative, and how are they addressed?

Ebay Customer Service Representatives often encounter challenges such as resolving disputes between buyers and sellers, handling high inquiry volumes, and adapting to updates in Ebay policies or procedures. These challenges are addressed through comprehensive training, access to detailed support resources, and close collaboration with team members and supervisors. Most companies provide clear escalation protocols and ongoing coaching to help representatives manage difficult situations confidently. This teamwork and resource support help employees continuously develop their skills and provide a positive customer experience.

Can you work for eBay from home?

eBay Customer Service Representatives often have the option to work remotely, depending on the company's policies and the specific role. Remote customer service jobs typically require good communication skills, a reliable internet connection, and sometimes specific software or tools. Availability for remote work can vary based on location and company needs.

Does eBay have customer service representatives?

Yes, eBay employs customer service representatives who assist buyers and sellers with inquiries, disputes, and account issues. These representatives typically work in call centers or remotely, using tools like live chat and email to support users effectively.

What are common entry-level eBay customer service representative jobs?

Entry-level eBay customer service representative jobs typically involve handling buyer and seller inquiries, resolving issues related to transactions, and providing support via phone, email, or chat. These roles often require good communication skills, familiarity with e-commerce platforms, and basic computer proficiency. Training is usually provided, and the work environment may include flexible schedules or remote options.
More about Ebay Customer Service Representative jobs

What cities are hiring for Ebay Customer Service Representative jobs?

Cities with the most Ebay Customer Service Representative job openings:

What states have the most Ebay Customer Service Representative jobs?

States with the most job openings for Ebay Customer Service Representative jobs include:

Infographic showing various Ebay Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.50/hr

Full-time

Re-posted 10 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing