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Internship Zendesk Chat Support Jobs (NOW HIRING)

Gotham Biotech

Chat Service Representative

Portland, ME · Remote

$25 - $27/hr

We are looking for a dedicated and empathetic Live Chat Support Agent to join our agile customer ... Proficient in CRM tools, ticketing systems, and live chat platforms such as Zendesk, Freshdesk, or ...

TCGplayer, Inc.

Robotics Support Analyst I

Longmont, CO · On-site

$17 - $27/hr

The Robotics Support Analyst makes sure customers have maximum uptime with the Roca Sorter by ... ZenDesk, chat, email, phone, and video calls. This includes a small number of cases requiring ...

Kikoff

CX Strategy Associate

San Francisco, CA · On-site

$19.50 - $26/hr

Improve and maintain core CX systems (e.g., Zendesk, workflows, CSAT collection) * Support ... Experience with CX tools (Zendesk, chat platforms, CSAT tools) * Exposure to automation, workflows ...

eBay, Inc.

Robotics Support Analyst I

Longmont, CO · On-site

$17 - $27/hr

The Robotics Support Analyst makes sure customers have maximum uptime with the Roca Sorter by ... ZenDesk, chat, email, phone, and video calls. This includes a small number of cases requiring ...

eBay

Robotics Support Analyst I

Longmont, CO · On-site

$17 - $27/hr

The Robotics Support Analyst makes sure customers have maximum uptime with the Roca Sorter by ... ZenDesk, chat, email, phone, and video calls. This includes a small number of cases requiring ...

Shipfusion

Customer Support Specialist

York, PA · Hybrid

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?

Shipfusion

Customer Support Specialist

York, PA · Hybrid

$17.75 - $23.75/hr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?

Shipfusion

Customer Support Specialist

York, PA · On-site

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?

Kikoff

CX Strategy Associate

San Francisco, CA · On-site

$110K - $145K/yr

Improve and maintain core CX systems (e.g., Zendesk, workflows, CSAT collection) * Support ... Experience with CX tools (Zendesk, chat platforms, CSAT tools) * Exposure to automation, workflows ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon

Product Support Engineer

Fairfax, VA

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

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Internship Zendesk Chat Support information

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How much do internship zendesk chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for internship zendesk chat support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.
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What cities are hiring for Internship Zendesk Chat Support jobs? Cities with the most Internship Zendesk Chat Support job openings:
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What states have the most Internship Zendesk Chat Support jobs? States with the most job openings for Internship Zendesk Chat Support jobs include:
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Internship Zendesk Chat Support jobs near you
Infographic showing various Internship Zendesk Chat Support job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.

Chat Service Representative

Gotham Biotech

Portland, ME • Remote

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

This is a remote position.

We are looking for a dedicated and empathetic Live Chat Support Agent to join our agile customer service team. In this role, you will be the frontline representative for customers seeking immediate assistance with inquiries, technical challenges, account management, and product guidance. Your clear, professional communication and timely issue resolution will play a crucial role in enhancing customer satisfaction, fostering loyalty, and supporting overall business growth. You’ll operate in a fast-paced, remote environment, leveraging your problem-solving skills and technical proficiency to deliver seamless digital support. By collaborating with cross-functional teams and contributing valuable customer insights, you’ll help shape service improvements and drive continuous innovation. This position is ideal for a self-driven professional passionate about delivering exceptional customer experiences and making a measurable impact from day one.

Responsibilities

  • Deliver prompt, accurate, and professional support through live chat across multiple digital platforms.
  • Diagnose and resolve technical issues, access problems, and product-related questions with precision and efficiency.
  • Assist customers with onboarding, feature adoption, and troubleshooting using clear, concise, and user-friendly language.
  • Independently resolve common issues and escalate complex cases to relevant departments with full context.
  • Maintain comprehensive and accurate records of all customer interactions within the CRM system.
  • Partner with product, technical, and marketing teams to share insights on recurring customer challenges and recommend enhancements.
  • Consistently meet SLAs, response time targets, and quality assurance benchmarks.
  • Contribute to the development and refinement of knowledge base content and internal support documentation.
  • Monitor chat volume and proactively manage multiple conversations during high-demand periods.


Requirements
Requirements:

  • 2–5 years of hands-on experience in customer support, with a focus on live chat or digital support environments.
  • Exceptional written communication skills, including strong grammar, tone control, and clarity under pressure.
  • Proven ability to analyze problems, think critically, and implement effective solutions quickly.
  • Proficient in CRM tools, ticketing systems, and live chat platforms such as Zendesk, Freshdesk, or Intercom.
  • Skilled at managing multiple chat sessions simultaneously while maintaining accuracy and professionalism.
  • Self-motivated with a strong customer-centric mindset and a commitment to service excellence.
  • Stable, high-speed internet connection and a dedicated, quiet workspace suitable for remote work.
  • High school diploma or equivalent; associate’s or bachelor’s degree is a plus.
Additional Information

  • Fully remote role with flexible scheduling to accommodate global customer needs.
  • Comprehensive onboarding and ongoing training programs to support career advancement.
  • Performance-driven incentives and recognition initiatives to reward excellence.
  • Occasional availability during evenings or weekends may be required to support international customers.


Benefits

  • Health insurance (medical, dental, vision)

  • Paid time off (PTO) — vacation, sick days, personal days

  • Paid holidays

  • 401(k) retirement plan

  • Life insurance

  • Short‑term and long‑term disability insurance