Fresno, CA · On-site
$15 - $19.50/hr
Job Description * Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. * Assist customers in navigating our
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Fresno, CA · On-site
$15 - $19.50/hr
Job Description * Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. * Assist customers in navigating our
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills
El Paso, TX · Hybrid
$17.50/hr
ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week. * Are you looking to grow your
El Paso, TX · Hybrid
$17.50/hr
ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week. * Are you looking to grow your
El Paso, TX · On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid position working 3 days in the office and 2 days at home each week. * Are you looking to grow your
El Paso, TX · On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid position working 3 days in the office and 2 days at home each week. * Are you looking to grow your
Memphis, TN · On-site
$16.50 - $21.25/hr
* Description: Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users
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Memphis, TN · On-site
$16.50 - $21.25/hr
* Description: Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users
Davie, FL · On-site
$16.25 - $20.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Davie, FL · On-site
$16.25 - $20.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Hialeah, FL · On-site
$15.25 - $19.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Hialeah, FL · On-site
$15.25 - $19.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
North Lauderdale, FL · On-site
$16 - $20.50/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
North Lauderdale, FL · On-site
$16 - $20.50/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Boca Raton, FL · On-site
$16 - $20.50/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Boca Raton, FL · On-site
$16 - $20.50/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Pembroke Pines, FL · On-site
$15.50 - $20/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Pembroke Pines, FL · On-site
$15.50 - $20/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Overview This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and
Overview This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and
Fort Lauderdale, FL · On-site
$16.25 - $20.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Fort Lauderdale, FL · On-site
$16.25 - $20.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills to provide
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Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills to provide
San Diego, CA · On-site
$26 - $43/hr
Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each
San Diego, CA · On-site
$26 - $43/hr
Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each
Overview This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and
Overview This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
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Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first
Hudson Institute is seeking interns to looking to gain research experience in U.S. national security industrial base, strategic technologies and resources, and American grand strategy. This intern(s)
Hudson Institute is seeking interns to looking to gain research experience in U.S. national security industrial base, strategic technologies and resources, and American grand strategy. This intern(s)
$8.65 - $9.90
1% of jobs
$9.90 - $11.15
0% of jobs
$11.15 - $12.39
3% of jobs
$12.39 - $13.64
3% of jobs
$13.64 - $14.88
16% of jobs
$14.96 is the 25th percentile. Wages below this are outliers.
$14.88 - $16.13
32% of jobs
$16.13 - $17.37
19% of jobs
$17.62 is the 75th percentile. Wages above this are outliers.
$17.37 - $18.62
5% of jobs
$18.62 - $19.86
16% of jobs
$19.86 - $21.11
3% of jobs
$21.11 - $22.36
2% of jobs
$8
$16
$22
| Aspect | Internship Tech Chat Support | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical knowledge often preferred | High school diploma or equivalent; customer service skills emphasized |
| Work Environment | Online chat platforms, remote or office settings | Call centers, retail, or office environments |
| Industry Usage | Technology companies, IT support services | Retail, telecom, banking, and various service sectors |
| Search & Comparison Intent | Focus on technical support via chat, entry-level tech roles | Customer interaction, problem-solving, communication skills |
Internship Tech Chat Support roles typically involve providing technical assistance through online chat platforms, often requiring some technical knowledge and offering a learning experience. Customer Service Representatives handle a broader range of customer inquiries across various industries, focusing on communication and problem-solving skills. While both roles involve customer interaction, the internship tech chat support is more specialized in technical support within the tech industry.
$15 - $19.50/hr
Full-time
Re-posted 16 days ago
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.
