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Internship Tech Chat Support Jobs in Santa Rosa, CA

NE-NERSC

HPC Scientific Support Engineer

Bodega Bay, CA

$158K - $267K/yr

... technologies to communicate with technical users (e.g., web, chat, email, discussion forums ... In support of our rich global community, all qualified applicants will be considered for employment ...

Keysight Technologies, Inc.

CTE Intern

Santa Rosa, CA

$18.25 - $23.75/hr

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and ... Duties may be related to production, materials handling, manufacturing process support, test and ...

Keysight Technologies, Inc.

CTE Intern

Santa Rosa, CA · On-site

$18.25 - $23.75/hr

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and ... Duties may be related to production, materials handling, manufacturing process support, test and ...

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Internship Tech Chat Support information

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How much do internship tech chat support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for internship tech chat support in Santa Rosa, CA is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.24 per hour, depending on experience, location, and employer.

What is an Internship Tech Chat Support?

An Internship Tech Chat Support is a temporary, entry-level position where interns assist customers or users with technical issues through online chat platforms. Interns in this role help troubleshoot software or hardware problems, answer common technical questions, and guide users toward solutions. This position provides valuable hands-on experience in customer service, technical support, and communication skills, making it ideal for students or recent graduates interested in technology careers. Interns often work under supervision and may have opportunities to learn about IT systems, customer relationship management, and problem-solving in a professional environment.

What are some common challenges faced by interns in Tech Chat Support, and how can they be addressed?

Interns in Tech Chat Support often encounter challenges such as handling multiple customer inquiries simultaneously, quickly learning new software tools, and effectively communicating technical information to users with varying levels of technical knowledge. To address these challenges, it is helpful to proactively seek guidance from experienced team members, take detailed notes during training sessions, and regularly review product documentation. Embracing a collaborative attitude and asking questions when unsure can also foster a supportive learning environment and accelerate skill development.

What are the key skills and qualifications needed to thrive as an Internship Tech Chat Support, and why are they important?

To excel as an Internship Tech Chat Support, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework or a related degree in IT or computer science. Familiarity with ticketing platforms, live chat software, and knowledge base systems is commonly required. Strong written communication, patience, and problem-solving skills set top performers apart in this role. These abilities ensure efficient, clear support that enhances customer satisfaction and keeps technical issues resolved swiftly.

What is the difference between Internship Tech Chat Support vs Customer Service Representative?

AspectInternship Tech Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge often preferredHigh school diploma or equivalent; customer service skills emphasized
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, retail, or office environments
Industry UsageTechnology companies, IT support servicesRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on technical support via chat, entry-level tech rolesCustomer interaction, problem-solving, communication skills

Internship Tech Chat Support roles typically involve providing technical assistance through online chat platforms, often requiring some technical knowledge and offering a learning experience. Customer Service Representatives handle a broader range of customer inquiries across various industries, focusing on communication and problem-solving skills. While both roles involve customer interaction, the internship tech chat support is more specialized in technical support within the tech industry.

Internship Tech Chat Support jobs near you
Aspire Internship - Marketing, Finance, Supply Chain, Information Technology

Aspire Internship - Marketing, Finance, Supply Chain, Information Technology

ABB

Novato, CA

$17.50 - $23.50/hr

Other

Re-posted 10 days ago

ABB Group rating

8.4

Company rating: 8.4 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

80th of 430 rated machine equipment manufacturers

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

EL HRBP/ EG Country HR Manager

Join ABB Aspire Internship Program and launch your career with a global technology leader. We are looking for curious, driven 3rd-year university students to join our Finance, Sales Engineering, Marketing, and Information Technology teams. Gain real-world experience, work with industry experts, and make an impact from day one.

Open Internship Roles
  • Finance Intern
    Support financial reporting, budgeting, forecasting, and data analysis. Work with real financial systems (SAP) and gain insights into global business operations.
  • Supply Intern
    Bridge technology and business. Support technical proposals, customer presentations, and solution development for industrial automation and electrification.
  • Marketing Intern
    Create digital campaigns and content for a global brand. Support marketing projects from concept to execution using modern digital tools and analytics.
  • IT Intern
    Contribute to enterprise IT infrastructure, software development, and digital transformation. Work on systems that power global operations.
What is in it for you
  • Hands-on experience with real projects
  • Mentorship from experienced professionals
  • Competitive summer salary
  • Access to cutting-edge technology and systems
  • Flexible working environment
  • A financial reward at the end of the program
  • Global network with 150,000+ ABB professionals
Who We Are Looking For
  • Currently in 3rd year of a university degree
  • Strong academic performance
  • Passion for learning and problem-solving
  • Excellent communication and teamwork skills
  • Technical background preferred depending on role
About ABB

ABB is a global technology leader in electrification and automation. With 150,000+ employees across over 100 countries, we deliver innovative solutions for a sustainable future.

Ready to build something extraordinary this summer?

Apply Now at www.abb.com/careers
For questions: careers@abb.com

A future opportunity

This role is part of our talent pipeline, which means it's not currently open, but we're always looking for curious minds, bold thinkers, and people who want to make an impact.

Click Apply to express your interest and be considered for future opportunities that match your experience and aspirations.

At ABB, we welcome people from all backgrounds and believe that diverse perspectives help us build a cleaner, smarter future.

Apply today or visit https://www.abb.com to learn more about how we help run what runs the world.

Employment Type: OTHER

What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US

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