Fresno, CA · On-site
$15 - $19.50/hr
Job Description * Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. * Assist customers in navigating our
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Fresno, CA · On-site
$15 - $19.50/hr
Job Description * Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. * Assist customers in navigating our
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills
El Paso, TX · Hybrid
$17.50/hr
ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week. * Are you looking to grow your
El Paso, TX · Hybrid
$17.50/hr
ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week. * Are you looking to grow your
El Paso, TX · On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid position working 3 days in the office and 2 days at home each week. * Are you looking to grow your
El Paso, TX · On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid position working 3 days in the office and 2 days at home each week. * Are you looking to grow your
Memphis, TN · On-site
$16.50 - $21.25/hr
* Description: Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users
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Memphis, TN · On-site
$16.50 - $21.25/hr
* Description: Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users
Davie, FL · On-site
$16.25 - $20.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Davie, FL · On-site
$16.25 - $20.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Hialeah, FL · On-site
$15.25 - $19.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Hialeah, FL · On-site
$15.25 - $19.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
North Lauderdale, FL · On-site
$16 - $20.50/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
North Lauderdale, FL · On-site
$16 - $20.50/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Boca Raton, FL · On-site
$16 - $20.50/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Boca Raton, FL · On-site
$16 - $20.50/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Pembroke Pines, FL · On-site
$15.50 - $20/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Pembroke Pines, FL · On-site
$15.50 - $20/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Overview This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and
Overview This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and
Fort Lauderdale, FL · On-site
$16.25 - $20.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Fort Lauderdale, FL · On-site
$16.25 - $20.75/hr
Category : Customer Service/Support This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our
Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills to provide
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Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills to provide
Overview This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and
Overview This position will be located on-site in North Lauderdale, Florida. As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
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Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first
Posi t ion: Service Desk Support Loca t ion: Phoenix, AZ (Hybrid) Posi t ion T ype: Contract This opportunity is with LTM for the position of Engineer Service Desk Operations The role requires
Posi t ion: Service Desk Support Loca t ion: Phoenix, AZ (Hybrid) Posi t ion T ype: Contract This opportunity is with LTM for the position of Engineer Service Desk Operations The role requires
Job Summary : Mindlance is a company that focuses on providing technical support services. They are seeking a Mid-Level Technical Support professional to diagnose and troubleshoot end user desktop
Job Summary : Mindlance is a company that focuses on providing technical support services. They are seeking a Mid-Level Technical Support professional to diagnose and troubleshoot end user desktop
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
$15 - $19.50/hr
Full-time
Re-posted 16 days ago
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.
