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Overnight Tech Chat Support Jobs (NOW HIRING)

$14.75 - $20.25/hr

Knowledge of customer support metrics and industry best practices * Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) * Able to help ...

$14.75 - $20.25/hr

Knowledge of customer support metrics and industry best practices * Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) * Able to help ...

IT Service Support Analyst

Omaha, NE · On-site

$21.59 - $41.25/hr

We are seeking an IT Service Support Analyst to provide level one support via phone and chat for the internal Schwab workforce. This includes managing incidents (service disruptions) and service ...

IT Service Support Analyst

Austin, TX · On-site

$26.92 - $38.56/hr

We are seeking an IT Service Support Analyst to provide level one support via phone and chat for the internal Schwab workforce. This includes managing incidents (service disruptions) and service ...

We are seeking an IT Service Support Analyst to provide level one support via phone and chat for the internal Schwab workforce. This includes managing incidents (service disruptions) and service ...

Desktop Support

Louisville, KY · On-site

$25 - $27/hr

... chat sessions • Learn, implement and train others on new technologiesSupport mobile Zebra scanners and Zebra label printers • Other duties as assigned Job Requirements: • 2+ years of ...

We are seeking an IT Service Support Analyst to provide level one support via phone and chat for the internal Schwab workforce. This includes managing incidents (service disruptions) and service ...

Desktop Support

Louisville, KY · On-site

$25 - $27/hr

... chat sessions • Learn, implement and train others on new technologiesSupport mobile Zebra scanners and Zebra label printers • Other duties as assigned Job Requirements: • 2+ years of ...

Be Seen First

Looking for a Motivated IT Support Technician! Do you love IT and want to grow while challenging ... system, and chat * Support Windows and MacOS environments * Assist with network and VPN ...

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Overnight Tech Chat Support information

See salary details

$27K

$43.5K

$66K

How much do overnight tech chat support jobs pay per year?

As of Jun 6, 2026, the average yearly pay for overnight tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Tech Chat Support jobs? The most popular types of Tech Chat Support jobs are:

IT Technical Support / Chat Support in Alpharetta, GA 30005

Amicis Global

Alpharetta, GA • On-site

$21/hr

Contractor

Posted 4 days ago


Job description

Title: IT Technical Support
Location: Alpharetta, GA 30005
Duration: 06 Months
Pay Rate: $21.00/- on W2
 
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
 
 
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