Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
eLearning Support Specialist - Remote
Newark, NJ · On-site +1
The role encompasses diverse responsibilities, including managing cases, providing chat support ... High school diploma and scheduling expertise are preferred. * Tech-savvy and highly capable of ...
eLearning Support Specialist - Remote
Newark, NJ · On-site +1
The role encompasses diverse responsibilities, including managing cases, providing chat support ... High school diploma and scheduling expertise are preferred. * Tech-savvy and highly capable of ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...
Must be capable of remote, phone, and chat support, as well as on-site visits and working a service counter. All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be ...
Must be capable of remote, phone, and chat support, as well as on-site visits and working a service counter. All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be ...
Streamlined overnight operations with minimized interruptions Support * 24/7 IT support * ... Epic EMR with Secure Chat for real-time communication of critical results * AIDOC AI prioritization ...
Streamlined overnight operations with minimized interruptions Support * 24/7 IT support * ... Epic EMR with Secure Chat for real-time communication of critical results * AIDOC AI prioritization ...
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Technical Support Representative Level 1
Cincinnati, OH · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Technical Support Representative Level 1
Cincinnati, OH · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17 - $23/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17 - $23/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Technical Support Representative Level 1
Cincinnati, OH · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Technical Support Representative Level 1
Cincinnati, OH · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Client Support Specialist
$18.50 - $25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$18.50 - $25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Linux Walkup Support Technician
Albuquerque, NM · On-site
$19.50 - $26.50/hr
... m at a major national laboratory. The SWIFT Walk-Up Technician services as the first point of ... Provide comprehensive Walk up, phone, or chat support for the efficient resolution of incidents ...
Linux Walkup Support Technician
Albuquerque, NM · On-site
$19.50 - $26.50/hr
... m at a major national laboratory. The SWIFT Walk-Up Technician services as the first point of ... Provide comprehensive Walk up, phone, or chat support for the efficient resolution of incidents ...
Client Support Specialist
Boston, MA · On-site
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
Boston, MA · On-site
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17.50 - $23.50/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17.50 - $23.50/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
We strive to build a team of like-minded experts in both tax and technology who align with our ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...
We strive to build a team of like-minded experts in both tax and technology who align with our ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Overnight Tech Chat Support information
See salary details
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
How much do overnight tech chat support jobs pay per year?
Job description
SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.
SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.
Position: Customer Support AnalystÂ
Location: Kennesaw, Georgia 30144
Duration: 3 Month Contract to Hire
We have 4 open three month contract to hire IT Customer Support Analyst positions for our direct client in Kennesaw GA. The ideal candidates would be local and have the following experience:
- Strong call center experience
- SQLÂ
- Retail technical support
- Strong technical skills
- Active Directory
- Service Now
- Excellent multi-tasker (will have 5 or 6 systems working at once)
- Excellent troubleshooting skills
Duties
- Answer Inbound ACD Calls:
- Answer ACD calls within duration specified within the KPI (key performance indicator) for average wait time (AWT)
- Address all ACD calls within a duration specified within the KPI (key performance indicator) for average handle time (AHT)
- Maintain individual call abandon rate that is at least 2% below the departmental goal for abandon rate (ABD)
- Inbound E-mail support (All Non-Critical Issue Types)
- Respond to inbound e-mails from customers to the NSC within parameters defined NSC management
- Inbound Chat Support (All Non-Critical Issue Types)
- Respond to chats from customers to the NSC within parameters defined by NSC management
- Additional Duties
All your information will be kept confidential according to EEO guidelines.