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Overnight Tech Chat Support Jobs (NOW HIRING)

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...

Client Support Specialist

Plano, TX

$17.25 - $23.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Client Support Specialist

Morristown, NJ

$18.50 - $25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Client Support Specialist

Boston, MA

$19.50 - $26.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Client Support Specialist

Boston, MA · On-site

$19.50 - $26.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Client Support Specialist

Saint Louis, MO

$17.50 - $23.50/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

We strive to build a team of like-minded experts in both tax and technology who align with our ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

Client Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

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Overnight Tech Chat Support information

See salary details

$27K

$43.5K

$66K

How much do overnight tech chat support jobs pay per year?

As of Jul 15, 2026, the average yearly pay for overnight tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Tech Chat Support jobs? The most popular types of Tech Chat Support jobs are:
Customer Support Analyst

Contractor

Re-posted 4 days ago


Job description

Company Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.



Job Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Position: Customer Support Analyst 

Location: Kennesaw, Georgia 30144

Duration: 3 Month Contract to Hire


We have 4 open three month contract to hire IT Customer Support Analyst positions for our direct client in Kennesaw GA. The ideal candidates would be local and have the following experience:

  • Strong call center experience
  • SQL 
  • Retail technical support
  • Strong technical skills
  • Active Directory
  • Service Now
  • Excellent multi-tasker (will have 5 or 6 systems working at once)
  • Excellent troubleshooting skills


Duties

  • Answer Inbound ACD Calls:
  • Answer ACD calls within duration specified within the KPI (key performance indicator) for average wait time (AWT)
  • Address all ACD calls within a duration specified within the KPI (key performance indicator) for average handle time (AHT)
  • Maintain individual call abandon rate that is at least 2% below the departmental goal for abandon rate (ABD)
  • Inbound E-mail support (All Non-Critical Issue Types)
  • Respond to inbound e-mails from customers to the NSC within parameters defined NSC management
  • Inbound Chat Support (All Non-Critical Issue Types)
  • Respond to chats from customers to the NSC within parameters defined by NSC management
  • Additional Duties


Additional Information

All your information will be kept confidential according to EEO guidelines.