Chat Agent
Fresno, CA ยท On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
Quick apply
Fresno, CA ยท On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
Quick apply
Fresno, CA ยท On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
El Paso, TX ยท Hybrid
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support.This is a hybrid ... Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ...
El Paso, TX ยท Hybrid
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support.This is a hybrid ... Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ...
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills ...
Quick apply
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills ...
Centerton, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Centerton, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Johnson, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Johnson, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Saint Louis Park, MN ยท Hybrid
$30.90 - $34.63/hr
Reporting to the Technology Support Director, the Senior Technology Support Specialist provides second level support to IT Support Specialists. In this role, individuals will support end-user systems ...
Saint Louis Park, MN ยท Hybrid
$30.90 - $34.63/hr
Reporting to the Technology Support Director, the Senior Technology Support Specialist provides second level support to IT Support Specialists. In this role, individuals will support end-user systems ...
Bentonville, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Bentonville, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Elkins, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Elkins, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Milpitas, CA ยท On-site
$91K - $169K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Milpitas, CA ยท On-site
$91K - $169K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
San Jose, CA ยท On-site
$91K - $169K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
San Jose, CA ยท On-site
$91K - $169K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
San Mateo, CA ยท On-site
$91K - $169K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
San Mateo, CA ยท On-site
$91K - $169K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Tontitown, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Tontitown, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Eagan, MN ยท On-site
Senior Tech Support Analyst About the Role: The Sr. Tech Support Analyst's role is to elevate end-user support services and guide the Tech Support Analyst(s) in maintaining and improving the users ...
Eagan, MN ยท On-site
Senior Tech Support Analyst About the Role: The Sr. Tech Support Analyst's role is to elevate end-user support services and guide the Tech Support Analyst(s) in maintaining and improving the users ...
Bella Vista, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Bella Vista, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Decatur, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Decatur, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Bentonville, AR ยท On-site
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Bentonville, AR ยท On-site
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
El Paso, TX ยท On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid ... Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ...
El Paso, TX ยท On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid ... Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ...
Pea Ridge, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Pea Ridge, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Noel, MO ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Noel, MO ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Goshen, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
Goshen, AR ยท On-site
$70K - $130K/yr
The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...
$13.70 - $16.46
5% of jobs
$16.46 - $19.21
16% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$19.21 - $21.96
7% of jobs
$21.96 - $24.72
14% of jobs
The median wage is $26.19 / hr.
$24.72 - $27.47
15% of jobs
$27.47 - $30.22
12% of jobs
$31.94 is the 75th percentile. Wages above this are outliers.
$30.22 - $32.98
11% of jobs
$32.98 - $35.73
8% of jobs
$35.73 - $38.48
6% of jobs
$38.48 - $41.24
4% of jobs
$41.24 - $43.99
2% of jobs
$13
$27
$43
$15 - $19.50/hr
Full-time
Re-posted 25 days ago
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.