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Senior Tech Chat Support Jobs (NOW HIRING)

Senior Technology Support

Bentonville, AR ยท On-site

$70K - $130K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

IT Support Associate

Memphis, TN ยท On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...

Senior Technology Support

Tontitown, AR ยท On-site

$70K - $130K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

San Mateo, CA ยท On-site

$91K - $169K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Sunnyvale, CA ยท On-site

$91K - $169K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Mountain View, CA ยท On-site

$91K - $169K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Decatur, AR ยท On-site

$70K - $130K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Bella Vista, AR ยท On-site

$70K - $130K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Cupertino, CA ยท On-site

$91K - $169K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Fayetteville, AR ยท On-site

$70K - $130K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Goshen, AR ยท On-site

$70K - $130K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Noel, MO ยท On-site

$70K - $130K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Technology Support

Pea Ridge, AR ยท On-site

$70K - $130K/yr

The Senior Technology Support (Executive Support Service) is a highly skilled, customer-obsessed professional responsible for delivering premium, end-to-end IT support to executive leadership. This ...

Senior Tech Lead Support Location: New York Garan Incorporated is a Berkshire Hathaway subsidiary that manufactures and sells children's apparel, with global offices across the United States, Asia ...

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Showing results 1-20

Senior Tech Chat Support information

See salary details

$13

$27

$43

How much do senior tech chat support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for senior tech chat support in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.41 per hour, depending on experience, location, and employer.

How do you become a senior tech chat support?

To become a senior tech chat support specialist, candidates typically need several years of experience in technical support roles, strong problem-solving skills, and proficiency with support tools and troubleshooting techniques. Advancing often involves gaining expertise in specific products or technologies, demonstrating leadership abilities, and sometimes obtaining relevant certifications such as CompTIA A+ or ITIL. Progression may also require excellent communication skills and the ability to handle complex customer issues independently.
What cities are hiring for Senior Tech Chat Support jobs? Cities with the most Senior Tech Chat Support job openings:
What are the most commonly searched types of Tech Chat Support jobs? The most popular types of Tech Chat Support jobs are:
What states have the most Senior Tech Chat Support jobs? States with the most job openings for Senior Tech Chat Support jobs include:

Chat Agent

California University Prep School

Fresno, CA โ€ข On-site

$15 - $19.50/hr

Full-time

Re-posted 16 days ago


Job description

Job Description

  • Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.

  • Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.

  • Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.

  • Maintain a high level of professionalism and customer service etiquette in all interactions.

  • Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.

  • Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.

  • Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.

  • Collaborate with team members and other departments to ensure consistent and effective customer support.

Chat Agent Requirements and Qualifications

  • High school diploma or equivalent; college degree preferred.

  • Excellent written communication skills with a strong command of grammar and spelling.

  • Previous customer service or chat support experience is a plus but not required.

  • Strong problem-solving skills and the ability to think quickly and logically.

  • Proficiency in using computers and familiarity with chat and messaging platforms.

  • Ability to multitask effectively and handle multiple chat conversations simultaneously.

  • Empathy, patience, and a customer-focused attitude.

  • Willingness to work flexible hours, including evenings, weekends, and holidays if required.

  • Team player with strong interpersonal skills.

  • Ability to adapt to changing processes and technologies.