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Senior Tech Chat Support Jobs (NOW HIRING)

Senior Technology Designer

Chicago, IL

$105K - $112K/yr

We support this commitment through work-life balance, flexibility, continuoustraining and ... As a Senior Technology Designer, you will be responsible for the following: TECHNICAL PATH The ...

HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications The Senior Technology Counsel is a ...

Senior Technology Generalist

New York, NY · On-site

$75K - $97K/yr

Job Title: Senior Technology Generalist Reports to (title): Chief Executive Officer, Chief ... Support portfolio construction and monitoring through ongoing coverage of holdings, earnings ...

$14.75 - $20.25/hr

Knowledge of customer support metrics and industry best practices * Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) * Able to help ...

Senior Technology Designer

Madison, WI

$102K - $109K/yr

We support this commitment through work-life balance, flexibility, continuoustraining and ... As a Senior Technology Designer, you will be responsible for the following: TECHNICAL PATH The ...

The Senior Technology Trainer will develop and deliver training and documentation to support applications that are used by the Client. These applications may include highly customized or proprietary ...

Senior Technology Designer

Naperville, IL · On-site

$101K - $108K/yr

We support this commitment through work-life balance, flexibility, continuoustraining and ... As a Senior Technology Designer, you will be responsible for the following: TECHNICAL PATH The ...

Senior Technology Designer

Columbus, OH · On-site

$98K - $105K/yr

We support this commitment through work-life balance, flexibility, continuous training and ... As a Senior Technology Designer, you will be responsible for the following: TECHNICAL PATH The ...

$14.75 - $20.25/hr

Knowledge of customer support metrics and industry best practices * Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) * Able to help ...

The Senior Technology Specialist (IT) uses best practices and knowledge of internal or external ... Responsible for level 2 IT support and maintenance of custom and commercial Electronic Document ...

The Senior Technology Specialist (IT) uses best practices and knowledge of internal or external ... Responsible for level 2 IT support and maintenance of custom and commercial Electronic Document ...

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Senior Tech Chat Support information

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How much do senior tech chat support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for senior tech chat support in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.41 per hour, depending on experience, location, and employer.
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What are the most commonly searched types of Tech Chat Support jobs? The most popular types of Tech Chat Support jobs are:
What states have the most Senior Tech Chat Support jobs? States with the most job openings for Senior Tech Chat Support jobs include:

IT Technical Support / Chat Support in Alpharetta, GA 30005

Amicis Global

Alpharetta, GA • On-site

$21/hr

Contractor

Posted 3 days ago


Job description

Title: IT Technical Support
Location: Alpharetta, GA 30005
Duration: 06 Months
Pay Rate: $21.00/- on W2
 
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
 
 
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