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Tech Support Chat Agent Jobs (NOW HIRING)

DesignNRank

Chat Agent

Colorado Springs, CO · Remote

$15.75 - $21.25/hr

The Chat Agent will serve as an important point of contact between customers and the company ... Previous experience in customer service, chat support, call center, technical support, or a related ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...

APL Associates

Be Seen First

Live Chat Agent

New York, NY · Remote

$26 - $31/hr

APL Associates is seeking a professional, customer-focused Live Chat Agent to join our growing team ... Perform other administrative or customer support duties as assigned. Qualifications * Excellent ...

New

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

Position Purpose and Objectives This is an on-site position supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

Position Purpose and Objectives This is an on-site position supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

Position Purpose and Objectives This is an on-site position supporting a high-volume contact center environment and is not eligible for remote work. The primary purpose of the Chat Agent position is ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

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Tech Support Chat Agent information

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$10

$19

$30

How much do tech support chat agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for tech support chat agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What cities are hiring for Tech Support Chat Agent jobs?

Cities with the most Tech Support Chat Agent job openings:

What states have the most Tech Support Chat Agent jobs?

States with the most job openings for Tech Support Chat Agent jobs include:

What are popular job titles related to Tech Support Chat Agent jobs?

For Tech Support Chat Agent jobs, the most frequently searched job titles are:

Infographic showing various Tech Support Chat Agent job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Chat Agent

Fresno, CA • On-site

California University Prep School
See more jobs at California University Prep Schoolexternal

$15 - $19.50/hr

Full-time

Re-posted 22 days ago

Job description

Job Description

  • Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.

  • Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.

  • Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.

  • Maintain a high level of professionalism and customer service etiquette in all interactions.

  • Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.

  • Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.

  • Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.

  • Collaborate with team members and other departments to ensure consistent and effective customer support.

Chat Agent Requirements and Qualifications

  • High school diploma or equivalent; college degree preferred.

  • Excellent written communication skills with a strong command of grammar and spelling.

  • Previous customer service or chat support experience is a plus but not required.

  • Strong problem-solving skills and the ability to think quickly and logically.

  • Proficiency in using computers and familiarity with chat and messaging platforms.

  • Ability to multitask effectively and handle multiple chat conversations simultaneously.

  • Empathy, patience, and a customer-focused attitude.

  • Willingness to work flexible hours, including evenings, weekends, and holidays if required.

  • Team player with strong interpersonal skills.

  • Ability to adapt to changing processes and technologies.