Atlanta, GA · On-site
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...
Atlanta, GA · On-site
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Glennville, GA · On-site
$12/hr
IT Support Agent - Full-time Glennville GA Area The Role - MUST be within 45 minutes of Glennville ... Provide technical support and troubleshooting via telephone, email, chat, and portal * Accurately ...
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Glennville, GA · On-site
$12/hr
IT Support Agent - Full-time Glennville GA Area The Role - MUST be within 45 minutes of Glennville ... Provide technical support and troubleshooting via telephone, email, chat, and portal * Accurately ...
Glennville, GA · On-site
$12/hr
IT Support Agent - Full-time Glennville GA Area The Role - MUST be within 45 minutes of Glennville ... Provide technical support and troubleshooting via telephone, email, chat, and portal * Accurately ...
Quick apply
Glennville, GA · On-site
$12/hr
IT Support Agent - Full-time Glennville GA Area The Role - MUST be within 45 minutes of Glennville ... Provide technical support and troubleshooting via telephone, email, chat, and portal * Accurately ...
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
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Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
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Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Alpharetta, GA · On-site
$25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
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Alpharetta, GA · On-site
$25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Alpharetta, GA · On-site
$24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
Alpharetta, GA · On-site
$24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Alpharetta, GA · On-site
$25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
Alpharetta, GA · On-site
$25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
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Alpharetta, GA · On-site
$25/hr
If so, our client is hiring a IT Service Desk Agent. Position Type: * Contract * Onsite Required ... Experience supporting users via phone, chat, and ticketing systems. * Strong interpersonal skills ...
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Be Seen First
Alpharetta, GA · On-site
$25/hr
If so, our client is hiring a IT Service Desk Agent. Position Type: * Contract * Onsite Required ... Experience supporting users via phone, chat, and ticketing systems. * Strong interpersonal skills ...
Alpharetta, GA · On-site
$20 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
Alpharetta, GA · On-site
$20 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Alpharetta, GA · On-site
$20 - $21/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. * This role requires delivering exceptional ...
Quick apply
Alpharetta, GA · On-site
$20 - $21/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. * This role requires delivering exceptional ...
Alpharetta, GA · On-site
$20 - $24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. * This role requires delivering exceptional ...
Quick apply
Alpharetta, GA · On-site
$20 - $24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. * This role requires delivering exceptional ...
Alpharetta, GA · On-site
$25/hr
Responsibilities : • Provide front-line support via phone or live chat with professionalism ... s and applications. • Proficient in fundamental computer skills, including typing, email ...
Alpharetta, GA · On-site
$25/hr
Responsibilities : • Provide front-line support via phone or live chat with professionalism ... s and applications. • Proficient in fundamental computer skills, including typing, email ...
Lawrenceville, GA · On-site
$20 - $22/hr
Store Technology (IT), Facility & Maintenance (troubleshooting and dispatch), and Customer/Guest ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...
Lawrenceville, GA · On-site
$20 - $22/hr
Store Technology (IT), Facility & Maintenance (troubleshooting and dispatch), and Customer/Guest ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...
Lawrenceville, GA · On-site
$20 - $22/hr
Store Technology (IT), Facility & Maintenance (troubleshooting and dispatch), and Customer/Guest ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...
Lawrenceville, GA · On-site
$20 - $22/hr
Store Technology (IT), Facility & Maintenance (troubleshooting and dispatch), and Customer/Guest ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Alpharetta, GA · On-site
$20 - $25/hr
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk ... chat and/or in person. * Create a positive customer support experience, build rapport and trust ...
Quick apply
Alpharetta, GA · On-site
$20 - $25/hr
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk ... chat and/or in person. * Create a positive customer support experience, build rapport and trust ...
Atlanta, GA · On-site
$16.25 - $21/hr
Receive, Triage, Resolve, and Assign and track all incoming contacts (call, mail, chat, and web) to ... T support. Provide support for PCs, laptops, printers, cell phones, IP Phones and tablets etc.
Atlanta, GA · On-site
$16.25 - $21/hr
Receive, Triage, Resolve, and Assign and track all incoming contacts (call, mail, chat, and web) to ... T support. Provide support for PCs, laptops, printers, cell phones, IP Phones and tablets etc.
Atlanta, GA • On-site
$15 - $20/hr
Other
Re-posted 11 days ago
About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
