Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills ...
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills ...
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first ...
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first ...
Consultant/Senior Technology Architect/Admin - Exadata DBA
Columbus, OH · On-site
$48 - $66.25/hr
Consultant/Senior Technology Architect/Admin - Exadata DBA Work Locations : Columbus, OH Duration ... Automation of various monitoring scripts for DB and Applications. 24X7 support for P1 issues.
Consultant/Senior Technology Architect/Admin - Exadata DBA
Columbus, OH · On-site
$48 - $66.25/hr
Consultant/Senior Technology Architect/Admin - Exadata DBA Work Locations : Columbus, OH Duration ... Automation of various monitoring scripts for DB and Applications. 24X7 support for P1 issues.
As a Senior Customer Contact Specialist at Upstart, you'll be part of a multi-skilled team that ... Respond to inbound email/phone inquiries and manage real-time chat support (in future-state ...
As a Senior Customer Contact Specialist at Upstart, you'll be part of a multi-skilled team that ... Respond to inbound email/phone inquiries and manage real-time chat support (in future-state ...
IT Support
Columbus, OH · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
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IT Support
Columbus, OH · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
... technology that's both radically intelligent and deeply human. Our platform runs over one million ... Respond to inbound email/phone inquiries and manage real-time chat support (in future-state ...
... technology that's both radically intelligent and deeply human. Our platform runs over one million ... Respond to inbound email/phone inquiries and manage real-time chat support (in future-state ...
Serve as a trusted risk partner to CIOs and senior technology leaders, supporting informed decision-making while enabling delivery. * Translate complex technical risks into clear, business-relevant ...
Serve as a trusted risk partner to CIOs and senior technology leaders, supporting informed decision-making while enabling delivery. * Translate complex technical risks into clear, business-relevant ...
... technology that's both radically intelligent and deeply human. Our platform runs over one million ... Respond to inbound email/phone inquiries and manage real-time chat support (in future-state ...
... technology that's both radically intelligent and deeply human. Our platform runs over one million ... Respond to inbound email/phone inquiries and manage real-time chat support (in future-state ...
Serve as a trusted risk partner to CIOs and senior technology leaders, supporting informed decisionmaking while enabling delivery. * Translate complex technical risks into clear, businessrelevant ...
Serve as a trusted risk partner to CIOs and senior technology leaders, supporting informed decisionmaking while enabling delivery. * Translate complex technical risks into clear, businessrelevant ...
Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
Temp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD) / IT Technical Support ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
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Temp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD) / IT Technical Support ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Technical Support Location: Columbus, OH Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
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Technical Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Technical Support Location: Columbus, OH Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
IT Support Analyst
Dublin, OH · On-site
What you'll do • Serve as the first point of contact for internal IT requests - ticket, chat, and ... IT support, helpdesk, or desktop support - internships, campus IT jobs, and co-ops count • A ...
IT Support Analyst
Dublin, OH · On-site
What you'll do • Serve as the first point of contact for internal IT requests - ticket, chat, and ... IT support, helpdesk, or desktop support - internships, campus IT jobs, and co-ops count • A ...
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$22 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$22 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Tech Support
Columbus, OH · On-site
$20 - $21/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months The Service Desk Agent is ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
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Tech Support
Columbus, OH · On-site
$20 - $21/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months The Service Desk Agent is ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Sr. IT Lifecycle & Support Specialist Department: Enterprise Service Desk Reports To: Manager, IT Service Delivery P osition Summary: The Senior IT Lifecycle & Support Specialist is a hybrid role ...
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Sr. IT Lifecycle & Support Specialist Department: Enterprise Service Desk Reports To: Manager, IT Service Delivery P osition Summary: The Senior IT Lifecycle & Support Specialist is a hybrid role ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Senior Tech Chat Support information
See salary details
$13.70 - $16.46
5% of jobs
$16.46 - $19.21
16% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$19.21 - $21.96
7% of jobs
$21.96 - $24.72
14% of jobs
The median wage is $26.19 / hr.
$24.72 - $27.47
15% of jobs
$27.47 - $30.22
12% of jobs
$31.94 is the 75th percentile. Wages above this are outliers.
$30.22 - $32.98
11% of jobs
$32.98 - $35.73
8% of jobs
$35.73 - $38.48
6% of jobs
$38.48 - $41.24
4% of jobs
$41.24 - $43.99
2% of jobs
$13
$27
$43
How much do senior tech chat support jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for senior tech chat support in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.41 per hour, depending on experience, location, and employer.
What cities are hiring for Senior Tech Chat Support jobs? Cities with the most Senior Tech Chat Support job openings:
What states have the most Senior Tech Chat Support jobs? States with the most job openings for Senior Tech Chat Support jobs include:
What are the most commonly searched types of Tech Chat Support jobs? The most popular types of Tech Chat Support jobs are:
$21/hr
Contractor
Re-posted 10 days ago
Job description
Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
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