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Internship Tech Chat Support Jobs (NOW HIRING)

PNC Bank

Technology Solution Center Analyst

Home, PA · Remote

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Provide support through chat and ticketing platforms, managing up to 20-40 chat interactions per ...

Zelis Healthcare, LLC

Client Support Specialist

Boston, MA · On-site

$19.50 - $26.50/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

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How much do internship tech chat support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for internship tech chat support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is an Internship Tech Chat Support?

An Internship Tech Chat Support is a temporary, entry-level position where interns assist customers or users with technical issues through online chat platforms. Interns in this role help troubleshoot software or hardware problems, answer common technical questions, and guide users toward solutions. This position provides valuable hands-on experience in customer service, technical support, and communication skills, making it ideal for students or recent graduates interested in technology careers. Interns often work under supervision and may have opportunities to learn about IT systems, customer relationship management, and problem-solving in a professional environment.

What are some common challenges faced by interns in Tech Chat Support, and how can they be addressed?

Interns in Tech Chat Support often encounter challenges such as handling multiple customer inquiries simultaneously, quickly learning new software tools, and effectively communicating technical information to users with varying levels of technical knowledge. To address these challenges, it is helpful to proactively seek guidance from experienced team members, take detailed notes during training sessions, and regularly review product documentation. Embracing a collaborative attitude and asking questions when unsure can also foster a supportive learning environment and accelerate skill development.

What are the key skills and qualifications needed to thrive as an Internship Tech Chat Support, and why are they important?

To excel as an Internship Tech Chat Support, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework or a related degree in IT or computer science. Familiarity with ticketing platforms, live chat software, and knowledge base systems is commonly required. Strong written communication, patience, and problem-solving skills set top performers apart in this role. These abilities ensure efficient, clear support that enhances customer satisfaction and keeps technical issues resolved swiftly.

What is the difference between Internship Tech Chat Support vs Customer Service Representative?

AspectInternship Tech Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge often preferredHigh school diploma or equivalent; customer service skills emphasized
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, retail, or office environments
Industry UsageTechnology companies, IT support servicesRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on technical support via chat, entry-level tech rolesCustomer interaction, problem-solving, communication skills

Internship Tech Chat Support roles typically involve providing technical assistance through online chat platforms, often requiring some technical knowledge and offering a learning experience. Customer Service Representatives handle a broader range of customer inquiries across various industries, focusing on communication and problem-solving skills. While both roles involve customer interaction, the internship tech chat support is more specialized in technical support within the tech industry.

What cities are hiring for Internship Tech Chat Support jobs? Cities with the most Internship Tech Chat Support job openings:
What are the most commonly searched types of Tech Chat Support jobs? The most popular types of Tech Chat Support jobs are:
What states have the most Internship Tech Chat Support jobs? States with the most job openings for Internship Tech Chat Support jobs include:
Internship Tech Chat Support jobs near you

Research Internship, Technology and National Security, Fall 2026

Hudson Institute Internships

Washington, DC • On-site

Full-time, Internship

Posted 6 days ago

New

Job description

Hudson Institute is seeking interns to looking to gain research experience in U.S. national security industrial base, strategic technologies and resources, and American grand strategy. This intern(s) will support our experts' work to ensure American preparedness and competitiveness in an increasingly unstable geopolitical environment. In addition to being exposed to critical issues in the aforementioned subject areas, interns will spend significant time discussing these issues with their expert(s). Those who work onsite will also have the opportunity to assist with, and attend, Hudson Institute public events, as well as intern-specific events featuring Hudson scholars and experts across Washington, DC. The fall internship program will run from August 31 to December 11.
About Hudson Institute
Hudson Institute is a research-focused public policy think tank headquartered in Washington, D.C., dedicated to promoting American leadership for a secure, free, and prosperous future. For more than half a century, Hudson Institute has been challenging conventional thinking by developing new ideas and practical solutions to shape critical foreign and domestic policy decisions.
Responsibilities include
  • Gathering and analyzing data for inclusion in reports and articles
  • Keeping the expert and team up to date on current events
  • Assisting the expert with research projects and presentations
  • Assisting with articles, op-eds, reports, and briefing memos
  • Assisting with administrative tasks and event support

How to Apply:
Please upload a cover letter, resume, and short, relevant writing sample (2-3 pages) in a single PDF to the cover letter file upload. Please title the document "First, Last Application" (e.g. Jane Doe Application). Those who do not submit a writing sample will be disqualified.
Due to the large number of applications that we receive, we regret that we can only contact those applicants who have been selected for an interview.
Requirements
  • Candidates should be recent graduates or current students working towards a degree in political science, international relations, economics, security studies, technology studies, or related fields.
  • Candidates should show a demonstrated interest in and experience with defense policy and China policy.
  • Candidates should be able to work independently, manage their time wisely, and meet deadlines.
  • Candidates should be detail-focused, reliable, professional, and possess strong research, writing, editing, and analysis skills, as well as excellent communication, and interpersonal skills.
  • Candidates should be proficient in all Microsoft Office applications.
  • Candidates must be able to work a minimum of 20 hours per week.
  • Please indicate if you intend to work in-person in your cover letter.

Salary Description
Volunteer research position, unpaid

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