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Internship Tech Chat Support Jobs (NOW HIRING)

Zelis

Client Support Specialist

Saint Petersburg, FL · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Plano, TX · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Boston, MA · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Morristown, NJ · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Atlanta, GA · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

Zelis

Client Support Specialist

Saint Louis, MO · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... technology to improve productivity and service outcomes. Base Salary Range: $19.00 - $24.00 Zelis ...

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How much do internship tech chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for internship tech chat support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is an internship tech chat support?

An Internship Tech Chat Support is a temporary, entry-level position where interns assist customers or users with technical issues through online chat platforms. Interns in this role help troubleshoot software or hardware problems, answer common technical questions, and guide users toward solutions. This position provides valuable hands-on experience in customer service, technical support, and communication skills, making it ideal for students or recent graduates interested in technology careers. Interns often work under supervision and may have opportunities to learn about IT systems, customer relationship management, and problem-solving in a professional environment.

What are some common challenges faced by interns in tech chat support, and how can they be addressed?

Interns in Tech Chat Support often encounter challenges such as handling multiple customer inquiries simultaneously, quickly learning new software tools, and effectively communicating technical information to users with varying levels of technical knowledge. To address these challenges, it is helpful to proactively seek guidance from experienced team members, take detailed notes during training sessions, and regularly review product documentation. Embracing a collaborative attitude and asking questions when unsure can also foster a supportive learning environment and accelerate skill development.

What are the key skills and qualifications needed to thrive as an internship tech chat support, and why are they important?

To excel as an Internship Tech Chat Support, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework or a related degree in IT or computer science. Familiarity with ticketing platforms, live chat software, and knowledge base systems is commonly required. Strong written communication, patience, and problem-solving skills set top performers apart in this role. These abilities ensure efficient, clear support that enhances customer satisfaction and keeps technical issues resolved swiftly.

What is the difference between Internship Tech Chat Support vs Customer Service Representative?

AspectInternship Tech Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge often preferredHigh school diploma or equivalent; customer service skills emphasized
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, retail, or office environments
Industry UsageTechnology companies, IT support servicesRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on technical support via chat, entry-level tech rolesCustomer interaction, problem-solving, communication skills

Internship Tech Chat Support roles typically involve providing technical assistance through online chat platforms, often requiring some technical knowledge and offering a learning experience. Customer Service Representatives handle a broader range of customer inquiries across various industries, focusing on communication and problem-solving skills. While both roles involve customer interaction, the internship tech chat support is more specialized in technical support within the tech industry.

What cities are hiring for Internship Tech Chat Support jobs?

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What are the most commonly searched types of Tech Chat Support jobs?

The most popular types of Tech Chat Support jobs are:

What states have the most Internship Tech Chat Support jobs?

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Internship Tech Chat Support jobs near you

Summer Associate Internship (Technology Operations Analyst)

Vienna, VA • On-site

Navy Federal Credit Union
Finance and Insurance • 10K+ employees
Learn more about Navy Federal Credit Unionexternal

Full-time

Posted 5 days ago

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

Job description


The Records and Information Management (RIM) Technology team, within Enterprise Technology Services (ETS), supports technology solutions that help manage and maintain enterprise records and information. The team works with business and technology partners to support system integrations, data movement, operational processes, and technology implementations associated with the Records Management System (RMS).
The Summer Associate will work alongside engineers, analysts, and technology professionals to support testing, validation, troubleshooting, documentation, and project-related activities. This role provides hands-on exposure to enterprise technology environments, data integration processes, and Agile ways of working while contributing to meaningful project work.
Potential projects may include:
  • Supporting data ingestion and validation activities for the Records Management System (RMS).
  • Assisting with testing and troubleshooting data transfers, integrations, and system configurations.
  • Reviewing system outputs and logs to help identify and resolve issues.
  • Creating or updating technical documentation, process guides, and operational procedures.
  • Supporting project teams with validation activities and operational readiness efforts.

Project scope may vary based on business priorities, but the Summer Associate will gain exposure to enterprise technology operations, system integration processes, and project delivery practices while working alongside experienced technology professionals
The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
Responsibilities
  • Support the Records Management System (RMS) project team with data ingestion, testing, validation, and operational support activities
  • Assist with validation and troubleshooting activities related to data transfers, system configurations, and integration processes.
  • Review system outputs and logs to help identify issues and support resolution efforts.
  • Assist with creating and maintaining technical documentation, process guides, and operational procedures.
  • Participate in Agile team ceremonies, planning sessions, and project meetings.
  • Collaborate with engineers, analysts, and technology partners on project activities and assigned tasks.

Qualifications
  • Currently pursuing a degree in Information Technology, Information Systems, Computer Science, Cybersecurity, Data Engineering, or a related field.
  • Familiarity with Windows operating systems.
  • Basic understanding of networking concepts and secure file transfer methods.
  • Exposure to Agile development practices through coursework, projects, internships, or work experience.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Effective verbal and written communication skills.
  • Ability to learn new technologies quickly and work effectively in a team environment.

Desired Qualifications:
  • Exposure to cloud platforms such as Microsoft Azure, AWS, or Google Cloud through coursework, projects, certifications, or work experience.
  • Experience with SQL Server, Oracle, or other relational databases.
  • Familiarity with Linux operating systems.
  • Familiarity with SSH, SFTP, RDP, or similar technologies.
  • Experience with PowerShell, Python, or other scripting languages.
  • Familiarity with REST APIs and API documentation.
  • Familiarity with identity and access management concepts such as Entra ID, SAML, or ADFS.
  • Previous technical support, technology internship, academic technology project experience.

Additional Information
Hours:
  • Monday - Friday, 8:00 AM - 4:30 PM

Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5550 Heritage Oaks Drive, Pensacola, FL 32526
  • 141 Security Drive, Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

What Navy Federal Credit Union employees say

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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