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Internship Tech Chat Support Jobs in Florida (NOW HIRING)

AT and T

Chat Support Sales Representative (In-Center)

Miami, FL · On-site

$20.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... tech support. You'll be on the frontline providing solutions virtually to customers to enhance ... chat and social media, in a fast- paced environment. • Accurately resolve issues related to ...

AT&T

Chat Support Sales Representative (In-Center)

Miami, FL

$20.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Support Chat Specialist, you will assist customers through digital channels ... tech support. You'll be on the frontline providing solutions virtually to customers to enhance ...

Zelis

Client Support Specialist

Saint Petersburg, FL · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...

Zelis

Client Support Specialist

Saint Petersburg, FL · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

Chat Lead

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Inktel

Chat/Phone Support Specialist - Remote

Orlando, FL · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Customer Support Specialists should stay informed about product specifications and the ability to ... WORK FROM HOME TECHNOLOGY REQUIREMENTS: Minimum PC Requirements CPU Speed * Dual Core 1.2 GHz or ...

Echelon

Operations Manager

Stuart, FL · On-site

$65K - $95K/yr

... and technology environment. Key Responsibilities Customer Service Leadership * Provide day-to-day leadership of the Customer Service team as they deliver live phone, email, and chat support for ...

EdgeUno

IT Support Intern

Miami, FL · On-site

$14.25 - $19.25/hr

Previous internship or hands-on experience in technical support, office IT, or networking ... Work in a fast-growing technology infrastructure company * Collaborative, multicultural, and ...

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All JobsTech Chat Support JobsInternship Tech Chat Support JobsInternship Tech Chat Support Jobs in Florida

Internship Tech Chat Support information

What is an internship tech chat support?

An Internship Tech Chat Support is a temporary, entry-level position where interns assist customers or users with technical issues through online chat platforms. Interns in this role help troubleshoot software or hardware problems, answer common technical questions, and guide users toward solutions. This position provides valuable hands-on experience in customer service, technical support, and communication skills, making it ideal for students or recent graduates interested in technology careers. Interns often work under supervision and may have opportunities to learn about IT systems, customer relationship management, and problem-solving in a professional environment.

What are some common challenges faced by interns in tech chat support, and how can they be addressed?

Interns in Tech Chat Support often encounter challenges such as handling multiple customer inquiries simultaneously, quickly learning new software tools, and effectively communicating technical information to users with varying levels of technical knowledge. To address these challenges, it is helpful to proactively seek guidance from experienced team members, take detailed notes during training sessions, and regularly review product documentation. Embracing a collaborative attitude and asking questions when unsure can also foster a supportive learning environment and accelerate skill development.

What are the key skills and qualifications needed to thrive as an internship tech chat support, and why are they important?

To excel as an Internship Tech Chat Support, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework or a related degree in IT or computer science. Familiarity with ticketing platforms, live chat software, and knowledge base systems is commonly required. Strong written communication, patience, and problem-solving skills set top performers apart in this role. These abilities ensure efficient, clear support that enhances customer satisfaction and keeps technical issues resolved swiftly.

What is the difference between Internship Tech Chat Support vs Customer Service Representative?

AspectInternship Tech Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge often preferredHigh school diploma or equivalent; customer service skills emphasized
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, retail, or office environments
Industry UsageTechnology companies, IT support servicesRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on technical support via chat, entry-level tech rolesCustomer interaction, problem-solving, communication skills

Internship Tech Chat Support roles typically involve providing technical assistance through online chat platforms, often requiring some technical knowledge and offering a learning experience. Customer Service Representatives handle a broader range of customer inquiries across various industries, focusing on communication and problem-solving skills. While both roles involve customer interaction, the internship tech chat support is more specialized in technical support within the tech industry.

What cities in Florida are hiring for Internship Tech Chat Support jobs?

Cities in Florida with the most Internship Tech Chat Support job openings:

Internship Tech Chat Support jobs near you

Chat Support Sales Representative (In-Center)

AT and T

Miami, FL • On-site

$20.16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 729 frontline employees who took The Breakroom Quiz

53rd of 99 rated telecommunications companies

Job description

Note: This position reports to our 600 NW 79th Ave, Miami, FL 33126 location. If selected, you must be able to report to this work location.
Pay Transparency:
Along with paid training, our Customer Support Chat Specialists earn $20.16 per hour and up to $1000/month in additional commission if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You'll Make an Impact:
As a Customer Support Chat Specialist, you will assist customers through digital channels, including online chat and social media, addressing questions and concerns in sales, service, retention, billing, credit and collections, and tech support. You'll be on the frontline providing solutions virtually to customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
• Handle customer interactions via digital channels, including online chat and social media, in a fast-
paced environment.
• Accurately resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Build customer confidence and loyalty by resolving issues.
• Support various customer inquiries, including technical issues.
• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
What we are looking for:
• Unwavering Customer Focus
• Strong Work Ethic
• Adaptability
• Problem-Solving Skills
• Attention to Details
Joining our team comes with amazing perks and benefits:
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and
fiber where available) and AT&T home phone
• Tuition reimbursement program
• Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2
weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is
provided based on the bargaining group to which you are hired.
• Paid Parental Leave
• Medical/Dental/Vision coverage
• 401(k) plan
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
If you are considering jobs like Chat Representative, Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!
Your future is calling.
Apply today!
Weekly Hours:
40
Time Type:
Regular
Location:
Miami, Florida
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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