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Entry Level Zendesk Chat Support Jobs (NOW HIRING)

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · On-site

$20 - $22/hr

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ... the Zendesk ticketing system. * Participate in scheduled on-call rotation to support after-hours ...

iMotions

Technical Support Specialist

Boston, MA

This is an entry-level position. The role is in-person, located in Boston, Massachusetts ... Diagnose and resolve technical issues via Zendesk, email, video calls, or remote sessions ...

iMotions

Technical Support Specialist

Boston, MA · On-site

This is an entry-level position. The role is in-person, located in Boston, Massachusetts ... Diagnose and resolve technical issues via Zendesk, email, video calls, or remote sessions ...

Awardco

Client Support Representative

Lindon, UT

$15 - $19.50/hr

Communicate with clients via email, chat, and phone * Ensure client satisfaction in every ... Zendesk Why join Awardco? * We have a revolutionary, client-approved product. * One of the fastest ...

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Provide first-level contact and support for users via phone, email, or chat. * Diagnose and resolve ... Track and manage support tickets using a ticketing system (e.g., ServiceNow, Zendesk). * Maintain ...

Sena Technologies Inc

Wave Support Staff

Irving, TX · On-site

... chat. * Escalation: Identify complex software bugs and escalate them to the IT or Software ... Experience with ticketing systems (e.g., Zendesk, Jira) is preferred. * Familiarity with Warehouse ...

UP Entertainment

Customer Support Representative

Atlanta, GA · On-site

$15.50 - $21/hr

... Chat, and ZenDesk Talk (phone support), ensuring timely and accurate resolutions. Strategy and Vision • Participate in daily review sessions to discuss trends with overall request volume ...

UP Entertainment

Customer Support Representative

Atlanta, GA · Remote

$16.50 - $22.25/hr

... Chat, and ZenDesk Talk (phone support), ensuring timely and accurate resolutions. Strategy and Vision · Participate in daily review sessions to discuss trends with overall request volume ...

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Entry Level Zendesk Chat Support information

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How much do entry level zendesk chat support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level zendesk chat support in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

How to become a customer support chat agent?

To become an entry-level Zendesk Chat Support agent, candidates typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like Zendesk. Relevant experience or certifications in customer support can be helpful, and some roles may require availability during specific hours or shifts.

How much can you make doing beginner live chat jobs?

Entry level Zendesk Chat Support roles typically pay between $10 and $15 per hour, depending on the company and location. These positions often require basic communication skills and familiarity with chat platforms, with pay increasing with experience and additional skills.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as high-level consultants, senior executives, or certain freelance professionals with in-demand skills. Entry-level positions like Zendesk Chat Support generally do not offer such high daily rates, as they are designed for beginners and require less experience. Earning this level often requires extensive experience, certifications, or working in high-paying industries or freelance capacities.

Are chat support jobs legit?

Entry level Zendesk Chat Support jobs are legitimate customer service roles that involve assisting clients via live chat platforms. These positions typically require good communication skills and familiarity with chat tools, and they are offered by reputable companies. However, job seekers should verify the employer's credibility and avoid positions that ask for upfront payments or personal information early in the application process.

What are the key skills and qualifications needed to thrive as an Entry Level Zendesk Chat Support agent, and why are they important?

To thrive as an Entry Level Zendesk Chat Support agent, you need strong written communication skills, basic computer literacy, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in using Zendesk and related CRM systems is typically required, along with the ability to navigate help desk tools efficiently. Patience, problem-solving abilities, and a customer-focused attitude are essential soft skills that help agents excel in this role. These skills and qualities are crucial for resolving customer issues promptly, maintaining high satisfaction levels, and representing the company positively in a digital environment.

What is an Entry Level Zendesk Chat Support role?

An Entry Level Zendesk Chat Support role involves assisting customers via live chat using the Zendesk platform. In this position, you help answer questions, resolve issues, and provide information about products or services. As an entry-level position, no prior experience is typically required, but good communication and computer skills are important. Training is usually provided to help new hires learn how to use Zendesk and follow company procedures.

What are some common challenges faced by Entry Level Zendesk Chat Support agents and how can they be managed?

Entry Level Zendesk Chat Support agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly learning product details. To manage these challenges, agents benefit from thorough onboarding, utilizing internal knowledge bases, and leveraging Zendesk's built-in tools like macros for efficiency. Regular communication with team leads and participating in ongoing training sessions also help agents build confidence and improve their customer service skills.
More about Entry Level Zendesk Chat Support jobs
What cities are hiring for Entry Level Zendesk Chat Support jobs? Cities with the most Entry Level Zendesk Chat Support job openings:
What are the most commonly searched types of Zendesk Chat Support jobs? The most popular types of Zendesk Chat Support jobs are:
What states have the most Entry Level Zendesk Chat Support jobs? States with the most job openings for Entry Level Zendesk Chat Support jobs include:
What job categories do people searching Entry Level Zendesk Chat Support jobs look for? The top searched job categories for Entry Level Zendesk Chat Support jobs are:
Entry Level Zendesk Chat Support jobs near you
Infographic showing various Entry Level Zendesk Chat Support job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.

TECHNICAL SUPPORT SPECIALIST

Coreforce

Atlanta, GA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Apply today to join Coreforce, where your Technical Support expertise makes a real impact.
Join Our Team as a Technical Support Specialist
Company: Coreforce
Location: Decatur - (Onsite)
Job Type: Full-time
Salary: Based on Experience
Company Overview:
Coreforce is an innovative SaaS company providing digital solutions for frontline professionals. Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help public safety officers and first responders save lives, strengthen community trust, and enhance accountability.
Technical Support Specialist - Build Your Career with Purpose
Join Coreforce and use your technical skills to support innovative technology that strengthens communities.
Why You'll Love Working Here:
  • Flexible hybrid schedule
  • Free chef-inspired lunch Mon-Thu
  • 15 PTO days + floating holiday
  • Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.
  • Annual bonus and tuition reimbursement
  • Career growth in a fast-growing, mission-driven company
  • Collaborative, purpose-driven culture

Responsibilities:
  • Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures.
  • Troubleshoot and resolve issues related to Coreforce applications and hardware, including Polaris, Rocket, EOS devices, and accessories.
  • Perform basic network and connectivity troubleshooting (LAN/WAN/Wi-Fi) and assist with simple configurations when needed.
  • Accurately document all customer interactions, issue details, troubleshooting steps, and resolutions in the Zendesk ticketing system.
  • Participate in scheduled on-call rotation to support after-hours client needs.

  • High school diploma or GED required.
  • 1+ years of experience in technical support, help desk, or IT service environment.
  • Prior customer service or contact center experience.
  • Familiarity with Windows OS, basic PC hardware, and general troubleshooting method.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.

Coreforce is an equal opportunity employer committed to diversity and inclusion.

Apply