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Entry Level Zendesk Chat Support Jobs (NOW HIRING)

Lotto.com

Customer Success Agent

Jersey City, NJ

$45 - $55/hr

... supporting a best-in-class online platform. This is an entry-level position on a rapidly growing ... Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate ...

LifeStance Health

IT Field Support Technician

Woburn, MA · On-site

$23 - $31.50/hr

... chat, and in-person • Troubleshoot hardware, software, and networking issues on Windows and/or ... Jira, Zendesk) • Assist with onboarding and offboarding tasks, including setup and ...

LifeStance Health

IT Field Support Technician

Kirkland, WA · On-site

$24.50 - $33.50/hr

... chat, and in-person • Troubleshoot hardware, software, and networking issues on Windows and/or ... Jira, Zendesk) • Assist with onboarding and offboarding tasks, including setup and ...

SimplePractice

Support Specialist

Santa Monica, CA · On-site

... chat and email. This role will give you the opportunity to provide tangible value and support to ... A plus if you have past experience working with Zendesk or in SAAS companies Don't meet every ...

Fujifilm

Tier 2 Customer Service Specialist

Greenwood, SC · On-site

$13.25 - $17.50/hr

... Live Chat Support. Required Skills/Education * High school diploma/GED * 3-5+ years in D2C/e ... Experience with modern CS platforms (Intercom, Zendesk, Salesforce, etc.) * Ability to manage ...

BettingJobs

Customer Support Agent

Jersey City, NJ

$19.50 - $26/hr

Provide responsive, professional assistance to customers through live chat, email, and phone ... Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.

Fujifilm

Tier 2 Customer Service Specialist

Greenwood, SC · On-site

$13.25 - $17.50/hr

... Live Chat Support. Required Skills/Education * High school diploma/GED * 3-5+ years in D2C/e ... Experience with modern CS platforms (Intercom, Zendesk, Salesforce, etc.) * Ability to manage ...

Fujifilm

Tier 2 Customer Service Specialist

Greenwood, SC · On-site

$13.25 - $17.50/hr

... Live Chat Support. Required Skills/Education * High school diploma/GED * 3-5+ years in D2C/e ... Experience with modern CS platforms (Intercom, Zendesk, Salesforce, etc.) * Ability to manage ...

Fujifilm

Customer Service Coordinator 1

Greenwood, SC · On-site

$14 - $18.50/hr

... Live Chat Support. Required Skills/Education * High school diploma/GED * 3-5+ years in D2C/e ... Experience with modern CS platforms (Intercom, Zendesk, Salesforce, etc.) * Ability to manage ...

Fujifilm

Customer Service Coordinator 1

Greenwood, SC · On-site

$14 - $18.50/hr

... Live Chat Support. Required Skills/Education * High school diploma/GED * 3-5+ years in D2C/e ... Experience with modern CS platforms (Intercom, Zendesk, Salesforce, etc.) * Ability to manage ...

Fujifilm

Customer Service Coordinator 1

Greenwood, SC · On-site

$14 - $18.50/hr

... Live Chat Support. Required Skills/Education * High school diploma/GED * 3-5+ years in D2C/e ... Experience with modern CS platforms (Intercom, Zendesk, Salesforce, etc.) * Ability to manage ...

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · Hybrid

$20 - $22/hr

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ... the Zendesk ticketing system. * Participate in scheduled on-call rotation to support after-hours ...

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All JobsEntry Level Zendesk Chat Support Jobs

Entry Level Zendesk Chat Support information

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How much do entry level zendesk chat support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level zendesk chat support in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

How to become a customer support chat agent?

To become an entry-level Zendesk Chat Support agent, candidates typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like Zendesk. Relevant experience or certifications in customer support can be helpful, and some roles may require availability during specific hours or shifts.

How much can you make doing beginner live chat jobs?

Entry level Zendesk Chat Support roles typically pay between $10 and $15 per hour, depending on the company and location. These positions often require basic communication skills and familiarity with chat platforms, with pay increasing with experience and additional skills.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as high-level consultants, senior executives, or certain freelance professionals with in-demand skills. Entry-level positions like Zendesk Chat Support generally do not offer such high daily rates, as they are designed for beginners and require less experience. Earning this level often requires extensive experience, certifications, or working in high-paying industries or freelance capacities.

Are chat support jobs legit?

Entry level Zendesk Chat Support jobs are legitimate customer service roles that involve assisting clients via live chat platforms. These positions typically require good communication skills and familiarity with chat tools, and they are offered by reputable companies. However, job seekers should verify the employer's credibility and avoid positions that ask for upfront payments or personal information early in the application process.

What are the key skills and qualifications needed to thrive as an Entry Level Zendesk Chat Support agent, and why are they important?

To thrive as an Entry Level Zendesk Chat Support agent, you need strong written communication skills, basic computer literacy, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in using Zendesk and related CRM systems is typically required, along with the ability to navigate help desk tools efficiently. Patience, problem-solving abilities, and a customer-focused attitude are essential soft skills that help agents excel in this role. These skills and qualities are crucial for resolving customer issues promptly, maintaining high satisfaction levels, and representing the company positively in a digital environment.

What is an Entry Level Zendesk Chat Support role?

An Entry Level Zendesk Chat Support role involves assisting customers via live chat using the Zendesk platform. In this position, you help answer questions, resolve issues, and provide information about products or services. As an entry-level position, no prior experience is typically required, but good communication and computer skills are important. Training is usually provided to help new hires learn how to use Zendesk and follow company procedures.

What are some common challenges faced by Entry Level Zendesk Chat Support agents and how can they be managed?

Entry Level Zendesk Chat Support agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly learning product details. To manage these challenges, agents benefit from thorough onboarding, utilizing internal knowledge bases, and leveraging Zendesk's built-in tools like macros for efficiency. Regular communication with team leads and participating in ongoing training sessions also help agents build confidence and improve their customer service skills.
More about Entry Level Zendesk Chat Support jobs
What cities are hiring for Entry Level Zendesk Chat Support jobs? Cities with the most Entry Level Zendesk Chat Support job openings:
What are the most commonly searched types of Zendesk Chat Support jobs? The most popular types of Zendesk Chat Support jobs are:
What states have the most Entry Level Zendesk Chat Support jobs? States with the most job openings for Entry Level Zendesk Chat Support jobs include:
What job categories do people searching Entry Level Zendesk Chat Support jobs look for? The top searched job categories for Entry Level Zendesk Chat Support jobs are:
Entry Level Zendesk Chat Support jobs near you
Infographic showing various Entry Level Zendesk Chat Support job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.
Customer Success Agent

Customer Success Agent

Lotto.com

Jersey City, NJ

$45 - $55/hr

Other

Posted 22 days ago

Job description

Job Description: Position is in-office only! No remote optionLocated in Bayonne, NJWho we areLotto.com Inc. is a New Jersey based start-up, aiming to change the way lottery is played. We built the best-in-class lottery distribution platform, to deliver a secure and contactless online experience to players.Up to 50% of all lottery ticket sales nationwide support various initiatives, and we are on a mission to increase funding for those causes, including: scholarships and educational programs, social services, pensions for firefighters, assistance programs for seniors, road maintenance, and much more.What's the role?As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety of projects, supporting a best-in-class online platform. This is an entry-level position on a rapidly growing team, offering a chance to make an impact on the customer experience and grow the business. If you love taking initiative, finding new solutions for interesting challenges and want to become a part of a cool tech startup, let’s chat!Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate users on platform services and featuresMaintain robust records and updates within Zendesk and proprietary systemsServe as the main point of contact and liaison between customers and the rest of the lotto.com teamProvide tech support and ensure customer satisfactionUtilize online tools to monitor business performance and improve CXPartner with external departments to support additional projectsAdhere to regulatory requirements and internal guidelinesMinimum RequirementsBachelor’s degree or equivalent work experienceExcellent command of the English languageAbility to draft customer-facing and marketing content communicationsAmbitious drive, strong individual contributor and team playerAffinity for technology and a can-do attitudeDesired QualificationsFamiliarity with G-Suite tools and E-commerce platforms1 yr. experience working with Zendesk and/or other customer-facing tools1 yr. experience working in startups and high-pace environments?CompensationFull time positionAnnual base $45-55KPerformance based bonusesFuture equity in the companyAwesome working environmentPaid time offHealth benefitsTeam events $35,001 - $50,000

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