... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
Customer Support Representative - Hardware Logistics & Shipping Support
San Francisco, CA · On-site +1
$20 - $25.50/hr
Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery ... Familiarity with CRM platforms such as Salesforce or Zendesk * Experience working in logistics ...
Customer Support Representative - Hardware Logistics & Shipping Support
San Francisco, CA · On-site +1
$20 - $25.50/hr
Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery ... Familiarity with CRM platforms such as Salesforce or Zendesk * Experience working in logistics ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... chat channels. This is a fully remote opportunity for candidates with excellent communication ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
Customer Support Representative - Hardware Logistics & Shipping Support
San Francisco, CA · Remote
$20 - $25.50/hr
Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery ... Familiarity with CRM platforms such as Salesforce or Zendesk * Experience working in logistics ...
Quick apply
Customer Support Representative - Hardware Logistics & Shipping Support
San Francisco, CA · Remote
$20 - $25.50/hr
Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery ... Familiarity with CRM platforms such as Salesforce or Zendesk * Experience working in logistics ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Remote Zendesk Chat Support information
See salary details
$31.5K - $38.5K
5% of jobs
$44.1K is the 25th percentile. Wages below this are outliers.
$38.5K - $45.5K
24% of jobs
$45.5K - $52.5K
12% of jobs
The median wage is $57.2K / yr.
$52.5K - $59.5K
13% of jobs
$59.5K - $66.5K
12% of jobs
$71.5K is the 75th percentile. Wages above this are outliers.
$66.5K - $73.5K
13% of jobs
$73.5K - $80.5K
6% of jobs
$80.5K - $87.5K
5% of jobs
$87.5K - $94.5K
2% of jobs
$94.5K - $101.5K
5% of jobs
$101.5K - $108.5K
2% of jobs
$31.5K
$63.1K
$108.5K
How much do remote zendesk chat support jobs pay per year?
As of Jun 11, 2026, the average yearly pay for remote zendesk chat support in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.
What is the difference between Remote Zendesk Chat Support vs Remote Live Chat Agent?
| Aspect | Remote Zendesk Chat Support | Remote Live Chat Agent |
|---|---|---|
| Primary Role | Manage customer interactions via Zendesk Chat platform | Handle live chat inquiries across various platforms |
| Required Skills | Zendesk platform knowledge, customer service skills | Customer service, communication, multi-platform familiarity |
| Work Environment | Remote, customer support centers, tech companies | Remote, e-commerce, service industries |
| Certifications | Zendesk certification helpful but not mandatory | Customer service certifications beneficial |
Remote Zendesk Chat Support and Remote Live Chat Agent roles both involve assisting customers via live chat. Zendesk Support specialists focus specifically on managing interactions within the Zendesk platform, often requiring platform-specific knowledge. Live Chat Agents may handle inquiries across multiple platforms and industries. Both roles are remote, customer-focused, and require strong communication skills, but Zendesk Support roles emphasize platform expertise, while Live Chat Agents may need broader multi-platform experience.
More about Remote Zendesk Chat Support jobs
What cities are hiring for Remote Zendesk Chat Support jobs? Cities with the most Remote Zendesk Chat Support job openings:
What are the most commonly searched types of Zendesk Chat Support jobs? The most popular types of Zendesk Chat Support jobs are:
What states have the most Remote Zendesk Chat Support jobs? States with the most job openings for Remote Zendesk Chat Support jobs include:
What job categories do people searching Remote Zendesk Chat Support jobs look for? The top searched job categories for Remote Zendesk Chat Support jobs are:
$13/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.
This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.
The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.
Key Responsibilities
- Handle inbound customer support inquiries via phone, email, and live chat
- Assist customers with warranty claims and general product or service inquiries
- Provide clear, professional, and empathetic customer support in both English and French
- Accurately document customer interactions and case updates
- Troubleshoot customer concerns and escalate issues when necessary
- Maintain strong service quality and response standards
- Collaborate with internal teams to ensure smooth customer experiences
Compensation:
- $13 USD p/hour paid weekly
Technical Requirements (Essential)
To be considered, candidates must meet all technical requirements below:
- Windows 11 PC (Mac not supported)
- 12–16 GB RAM
- Dual monitors
- Webcam
- Fibre internet with a wired connection
- Backup power solution
- Microsoft Teams / Office 365
Applications that do not meet the minimum technical requirements may not move forward in the process.
Hiring Process
Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.
The process includes:
- Resume review
- Prescreen questionnaire
- One-way video interview
- Second interview
- Client interview
Please note:
Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.
Requirements
Requirements
- Native or near-native fluency in English and French-Canadian
- Strong preference for candidates with an authentic Quebecois dialect
- Previous customer service or customer support experience required
- Experience handling phone, email, and chat support preferred
- Excellent verbal and written communication skills
- Strong listening and problem-solving abilities
- Comfortable working independently in a remote environment
- Reliable high-speed internet connection and professional remote work setup
- Ability to multitask and manage multiple customer interactions efficiently
Preferred Qualifications
- Experience with warranty claims or product support
- Experience working with North American customers
- Call center or contact center experience
- CRM or ticketing system experience