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Remote Zendesk Chat Support Jobs (NOW HIRING)

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Provide first-level contact and support for users via phone, email, or chat. * Diagnose and resolve ...

Client Support Specialist

$18.50 - $24.75/hr

CLIENT SUPPORT SPECIALIST Full-time (40hrs per week) / Remote / Latam Check out The Global Talent ... Manage inbound support tickets, emails, and live chat inquiries in a timely and professional manner.

As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

This is a remote position. Summary: We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital ...

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Remote Zendesk Chat Support information

See salary details

$31.5K

$63.1K

$108.5K

How much do remote zendesk chat support jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote zendesk chat support in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Zendesk Chat Support vs Remote Live Chat Agent?

AspectRemote Zendesk Chat SupportRemote Live Chat Agent
Primary RoleManage customer interactions via Zendesk Chat platformHandle live chat inquiries across various platforms
Required SkillsZendesk platform knowledge, customer service skillsCustomer service, communication, multi-platform familiarity
Work EnvironmentRemote, customer support centers, tech companiesRemote, e-commerce, service industries
CertificationsZendesk certification helpful but not mandatoryCustomer service certifications beneficial

Remote Zendesk Chat Support and Remote Live Chat Agent roles both involve assisting customers via live chat. Zendesk Support specialists focus specifically on managing interactions within the Zendesk platform, often requiring platform-specific knowledge. Live Chat Agents may handle inquiries across multiple platforms and industries. Both roles are remote, customer-focused, and require strong communication skills, but Zendesk Support roles emphasize platform expertise, while Live Chat Agents may need broader multi-platform experience.

More about Remote Zendesk Chat Support jobs
What cities are hiring for Remote Zendesk Chat Support jobs? Cities with the most Remote Zendesk Chat Support job openings:
What are the most commonly searched types of Zendesk Chat Support jobs? The most popular types of Zendesk Chat Support jobs are:
What states have the most Remote Zendesk Chat Support jobs? States with the most job openings for Remote Zendesk Chat Support jobs include:

Customer Support Representative - Hardware Logistics & Shipping Support

Lifted, an Upwork Company™

San Francisco, CA • Remote

$20 - $25.50/hr

Contractor

Re-posted 15 days ago


Job description

Company Description

An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication, internal coordination, and resolving delivery-related issues across multiple channels.

Job Description
  • Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery status
  • Manage internal support requests from sales and operations teams
  • Communicate delays or issues clearly and professionally to both customers and stakeholders
  • Track and document interactions within CRM systems
  • Support additional operational tasks related to hardware distribution as needed
Qualifications
  • Strong written and verbal communication skills in English, with the ability to explain logistical or technical issues clearly.
  • Prior experience in customer service or support roles
  • Reliable access to a PC or Mac with strong internet connectivity (Chromebooks/iPads not supported)

Highly prefer candidates to have:

  • Familiarity with CRM platforms such as Salesforce or Zendesk
  • Experience working in logistics, shipping, or hardware-related environments
  • Ability to maintain consistent performance in a fast-paced, high-volume environment
     
Additional Information

Remote work 

Be part of a global industrial technology leader known for designing and manufacturing a vast portfolio of connectors, sensors, and electronic components.